Technical support Work, Jobs in Southend On Sea (with Salaries)

2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
12d
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
6d
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Customer service
- Engineering
Quick apply
10d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
Junior IT Support Analyst
TECNIQ —Witham
- Up to £28,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
12d
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
IT, Design and E-Commerce Administrator
Chatham Glyn Fabrics Ltd —Rochford
- £28,089.10 a year
- Full-time
- CRM software
- Social media management
- Organisational skills
Quick apply
Workshop Support & Technical Drawing
Weatherweave Ltd —Rayleigh
- From £27,000 a year
- Full-time
- Hybrid work
- Schematics
- Maths
- In-person
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Customer service
- Computer networking
- IT
Quick apply
2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- Azure
- Customer service
- Windows
IT Assets Administrator
University of Kent —Canterbury
- £24,685 - £26,093 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- IT
10d
eRostering System Support
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Part-time
8d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
4d
Technical Surveillance Support Officer
HM Revenue and Customs —Gillingham
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Work from home
9d
School IT Technician – Gravesend/Dartford (Full Time)
Gridserve Ltd —Gravesend
- £26,500 - £30,000 a year
- Full-time
- Microsoft Office
- Computer networking
- SharePoint
Quick apply
5d
Software Support Technician
Henry Schein One UK Ltd —Gillingham
- Full-time
8d
Technical Support Engineer
LS Scientific Limited —Whitstable
- £35,000 - £40,000 a year
- Full-time
- Engineering
- Laboratory experience
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
1st Line Technician
Cyan Consultancy Ltd —Aylesford
- £23,000 - £25,000 a year
- Microsoft Word
- Microsoft Excel
- Azure
Quick apply
6d
1st Line Support Technician
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School

I want to receive the latest job alerts for technical support in southend on sea

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support Technician

Cortec IT Solutions -
Dartford

Quick apply

Job details

Permanent | Full-time
£34,000 - £38,000 a year
12 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Windows Server
TCP
Azure
Administrative experience
DHCP
Virtualisation
IT support
DNS
SharePoint
VMWare
TCP/IP
Communication skills
Intune
VPN

Full job description

Job Overview
We are looking for a proactive and technically capable 2nd Line Support Engineer to join our growing team. This is an excellent opportunity for an experienced support professional who enjoys solving complex technical issues, working across a broad range of technologies, and delivering exceptional customer service.

As a key member of the support team, you will take ownership of escalated incidents, provide advanced technical support to our clients, and play an active role in maintaining and improving their IT environments. You'll work closely with senior engineers and project teams, gaining exposure to modern cloud technologies, networking, security, and infrastructure solutions.

Duties

Advanced Technical Support: Act as the primary escalation point for complex technical issues passed up from the 1st Line team. Diagnose and resolve hardware, software, networking, and cloud-related issues.
Incident & Service Management: Take ownership of escalated tickets from initial triage through to resolution, ensuring clear, professional communication with clients throughout.
365 Infrastructure & Cloud Admin: Administer and support Microsoft 365 environments (Exchange Online, SharePoint, Teams), Entra ID, and local server environments.
Cloud & Security Admin: Take an active role in maintaining client security postures by managing Microsoft Defender, deploying Intune policies, and implementing MFA/Conditional Access protocols.
Hardware & Project Deployment: Configure, build, and deploy physical servers and managed virtual machines (VMs), as well as networking peripheral equipment. Assist with client onboarding, migrations, and infrastructure updates.
Problem Identification: Spot recurring technical issues and contribute to long-term solutions, documentation updates, and service improvements.

Essential

Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment.
Strong administrative experience with the Microsoft 365 ecosystem.
Solid experience supporting Windows desktop environments and basic Windows Server infrastructure.
A good working understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, Firewalls).
Familiarity using remote monitoring tools (RMM) and ticketing systems.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.

Desirable

Experience with Microsoft Entra ID, Intune, Azure, or other cloud technologies.
Exposure to virtualisation platforms such as Hyper-V or VMware.
Previous experience working within an MSP environment.
Relevant Microsoft certifications.

Pay: £34,000.00-£38,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in southend on sea

2nd Line Support Technician

Technical Support Engineer for Cybersecurity Startup

IT Specialist

IT Technician

Junior IT Support Analyst

Level 1 Technical Helpdesk Technician

IT, Design and E-Commerce Administrator

Workshop Support & Technical Drawing

Service Desk Technician

2nd Line Support Engineer

1st Line Helpdesk Engineer - Basildon

IT Assets Administrator

eRostering System Support

Technical Support Engineer II, Triage & Discovery

Technical Surveillance Support Officer

School IT Technician – Gravesend/Dartford (Full Time)

Software Support Technician

Technical Support Engineer

1st Line Technician

1st Line Support Technician

I want to receive the latest job alerts for technical support in southend on sea

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected