Booking agent Work, Jobs in Springburn, Glg (with Salaries)

Booking Agent
Arnold Clark —Glasgow
- £0.01 a year
- Customer service
- Free parking
- Annual leave
4d
Outbound Call Centre Agent
LIME —Glasgow
- Up to £12.71 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
9d
Customer Service Advisor, Full Time - Bellshill
KwikFit —Bellshill
- £26,700.55 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
10d
Meetings and Events Agent
Valor Hospitality —Glasgow
- Monday to Friday
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Support Advisors - Duart House
KwikFit —Bellshill
- £26,700.55 - £29,074.94 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Part Time Customer Contact Agent - Strathclyde Business Park
KwikFit —Bellshill
- £20,022.91 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
11d
Groups Reservations Agent
Valor Hospitality —Glasgow
- £27,456 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Independent Travel Agent
The Travel Experts —Glasgow
- Part-time
- Remote
Quick apply
Technical Business Support Consultant
Northern Marine Group —Glasgow
- Customer service
- Business
- Communication skills

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booking agent jobs near springburn, glg

Booking Agent

Arnold Clark -
Glasgow

Apply Now

Job details

Permanent
£0.01 a year
4 days ago

Benefits

Free parking
Annual leave
Private medical insurance
Employee discount
On-site parking

Qualifications

Customer service

Full job description

We’re recruiting for Booking Agents to join our Aftersales Contact Centre in Glasgow.

Why choose us?

Basic salary of £27,040 with OTE of £33,000
No late nights or unsociable hours
33 days’ annual leave with room to grow
Generous retail discounts
Maternity and paternity packages
Opportunities to continue training and progression
Private healthcare
Life assurance
Clearly defined targets – and there aren’t many!

Hours

Full time: 40 hours across Monday – Friday and every third Saturday 9am – 1pm

Location

Kilbirnie Street, Glasgow. Plenty of free onsite parking available!

About the role

You’ll be our customers’ first port of call when they need an appointment for servicing, MOTs or repairs in our network of garages. Our contact centre is primarily inbound, and you’ll offer various add-ons which help our customers keep their cars operating as they should. We occasionally call customers just as a reminder that they are due a service or MOT, and to offer a booking. We don’t believe in a hard sell, and customers are usually thankful for the reminder.

Day-to-day duties

Handling customer bookings by phone, WhatsApp and web
Offering customers convenient options while their car is with us, like courtesy cars or a collection service
Monitoring branch diaries to check for alternative booking solutions if a customer’s usual branch is busy
Upselling routine maintenance like timing belts or coolant changes as per manufacturer guidelines
Accurately recording customer information and updates and maintaining records of conversations and actions

Essential skills

You’ll be able to look after our customers at the same time as you look after our business
A passion to learn our systems and processes, although we make them as straightforward as possible
Confidence in handling challenging situations – some of the customers you speak to may not have had the best experience before speaking to you, and we need you to leave a positive lasting impression

We don’t mind if you’ve had no previous customer service or contact centre experience – we’ve got a fantastic training team and support network. But if you do already have experience, you’ll be set to hit some seriously impressive bonus and commission payments each month.

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Apply Now

Refine Your Search

booking agent jobs in springburn, glg

Booking Agent

Outbound Call Centre Agent

Customer Service Advisor, Full Time - Bellshill

Meetings and Events Agent

Customer Support Advisors - Duart House

Part Time Customer Contact Agent - Strathclyde Business Park

Groups Reservations Agent

Independent Travel Agent

Technical Business Support Consultant

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