Customer support & client services occupations Work, Jobs in Springfield North, Ess (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
5d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Advisor
CARECO UK LTD —Braintree
- £27,295 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Annual leave
Quick apply
Customer Services and Enquiries Assistant
Anglia Ruskin University —Chelmsford
- £26,707 - £30,378 a year
- Full-time
- CRM software
- Organisational skills
- Relocation assistance
8d
Information Services Assistant
Neon Diagnostics —Witham
- £12.75 an hour
- Full-time
- Inventory control
- In-person
- Marketing
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
6d
Customer Services & Returns Assistant
Hutch Logistics —Braintree
- £13 an hour
- Full-time
- Data entry
- Cleaning
- In-person
Quick apply
Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
8d
Senior Customer Service Advisor (Nights)
Pinnacle Group —Chelmsford
- £25,000 a year
- Night shift
- CRM software
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Full Time Customer Service Advisor
Big Blue Squirrel Self Storage —Maldon
- £27,000 - £27,750 a year
- 8 hour shift
- Microsoft Word
- IT
- In-person
- Free parking
- Annual leave
Quick apply
2d
Investigator
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Senior Associate - Customer Services (Voice)
SS&C Technologies —Chelmsford
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Client Account Manager
FSE Digital —Great Baddow
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
Temporary Part Time Customer Service Advisor
Oakhouse Foods —Romford
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Employee discount
Quick apply
13d
Administrator – Client & Wealth Manager Support
Charles Stanley —Chelmsford
- Full-time
- Writing skills
- Administrative experience
- Organisational skills
1d
Customer Care Associate
Origin UK Operations and Origin Amenity —Finchingfield
- Weekend availability
- Salesforce
- Organisational skills
- Computer skills
Quick apply
Agent Support Assistant
iad UK —Bishop's Stortford
- £27,000 a year
- Full-time
- CRM software
- Administrative experience
- Organisational skills
- Annual leave
Quick apply

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customer support & client services occupations jobs near springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
5 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

customer support & client services occupations jobs in springfield north, ess

Customer Resolution Centre Advisor - part time 23hr pw

Contact Centre Shift Manager (Part time)

Customer Care Advisor

Customer Services and Enquiries Assistant

Information Services Assistant

Customer Service Advisor - Part Time, Fixed Term Contract

Customer Services & Returns Assistant

Customer Enquiries Services Manager

Senior Customer Service Advisor (Nights)

Contact Centre Shift Manager (Full time)

Customer Service Advisor

Full Time Customer Service Advisor

Investigator

Senior Associate - Customer Services (Voice)

Client Account Manager

Digital Sales Manager

Temporary Part Time Customer Service Advisor

Administrator – Client & Wealth Manager Support

Customer Care Associate

Agent Support Assistant

I want to receive the latest job alerts for customer support & client services occupations in springfield north, ess

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