Customer care assistant Work, Jobs in St Helens, Msy (with Salaries)

Hospital Bookings Administration Assistant
Pall Mall Medical —Newton-le-Willows
- £25,500 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Casual Sales Assistant
Flannels —St Helens
- Part-time
- Communication skills
- Employee discount
Quick apply
Administration Assistant
Waterside Training Limited —St Helens
- £26,098 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
10d
Trade Counter Assistant
North West Timber Treatments LTD —Ashton-in-Makerfield
- £31,393 - £34,500 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
12d
Medical Receptionist/Care Navigator
Ormskirk House Surgery —St Helens
- £12.71 - £13.00 an hour
- Full-time
- GP surgery experience
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
Hotel Receptionist
Mercure St-Helens Hotel —St Helens
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Sales
- Flexitime
Quick apply
Customer Service & Operations Assistant
Deshapeables Ltd —Huyton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
4d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Retail Sales Assistant
Travelex —Warrington
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Retail Assistant - Part Time
Farmfoods —Leigh
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
6d
Sales Assistant (Retail)
Mi East Market —St Helens
- £12.71 - £13.00 an hour
- Full-time
- Bilingual
- Merchandising
- English
Quick apply
4d
Retail Assistant - Full Time
Farmfoods —Warrington
- £10.95 - £12.81 an hour
- Weekend availability
- Annual leave
- Employee discount
Quick apply
12d
Receptionist/Admin Assistant
Mersey Care NHS Foundation Trust —Whiston
- £25,272 a year
- Full-time
3d
Part Time Sales Assistant
Heron Foods —St Helens
- Up to £12.71 an hour
- Part-time
- Hospitality
- Employee discount
Quick apply
13d
Receptionist
Medirest —Prescot
- £12.92 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
3d
Entry Level Sales Assistant
Beyond Work Limted —Manchester
- From £24,988 a year
- Full-time
- Sales
- No experience needed
- In-person
- Paid training
- Referral programme
Quick apply
11d
Events and promotions sales assistant
G P Promotions —Manchester
- £300 - £1,200 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
12d
Assistant Revenues & Benefits Officer
Knowsley Council —Knowsley
- £26,403 - £28,142 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Flexible schedule
10d
Medical Receptionist
Bradshaw Medical Centre —Wigan
- £13.15 an hour
- Full-time
- Customer service
- Administrative experience
- Typing
Quick apply
2d
Receptionist
Face For Business —Burscough
- From £25,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
Quick apply
2d

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Hospital Bookings Administration Assistant

Pall Mall Medical -
Newton-le-Willows

Quick apply

Job details

Full-time
£25,500 - £28,000 a year
3 days ago

Benefits

Health & wellbeing programme
Financial planning services
Free flu jabs
Annual leave
Discounted or free food
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Data entry
IT
Phone etiquette
Office experience

Full job description

Job Description:

Overview

In 2010, Pall Mall was born, a family run business with a clear vision. Fast forward 15 years and we have massively developed the business, increasing our workforce threefold and laying down clear and ambitious growth plans for the future.

Our purpose is to provide on-demand, high quality private healthcare and cosmetic surgery that meets the needs and expectations of patients. Our vision is to be recognised and respected as the most patient-centric private healthcare provider in the north-west, by providing our patients with the best possible care, treatment and outcomes.
We’re looking for an organised, customer service focused individual to look after our patients, partners and surgeons.

You don’t need to have worked in healthcare before. We’re more interested in you as a person, than your experience or qualifications!

Working within our Hospital Bookings team, you’ll be an important part of the team. Essentially, your role will be to ensure that every customer (patient) that comes to our hospital has a smooth, safe and enjoyable journey with us.

Duties

Working in a small, close-knit team, you’ll provide administrative support and customer service by:

Scheduling and coordinating surgical procedures and associated appointments
Arranging and liaising with anaesthetists, surgeons and theatre personnel to ensure the efficient running of theatres and treatment rooms.
Liaising with partners and suppliers, ordering equipment requested by surgeons.
General hospital administration
Assisting with invoices and finance.
Establish and maintain excellent working relationships with our surgeons and partners.
Overall support of business needs.
Being tenacious and willing to find solutions to problems, in order to ensure partners and patients have a 5-star experience at Pall Mall.

Work Schedule

Shift patterns: Monday to Friday (rotating shifts 8:00am – 4:00pm, 9:00am – 5:00pm & 11:30am – 7:30pm) + 1 in 4 Saturdays (8:00am-4:00pm)

Requirements

Proven experience in an office or administrative role is preferred.
Strong data entry skills with attention to detail.
Excellent organisational abilities to manage multiple tasks effectively.
Good phone etiquette with the ability to communicate clearly and compassionately.
Ability to work collaboratively within a team-oriented environment.
A proactive approach to problem-solving and a willingness to learn new skills.
Proven experience of working within a team within a service environment
Resilience and ability to work at pace
Experience of engaging with patients and other stakeholders to provide customer service and general problem solving
Confident and calm personality, understanding and empathetic approach
Good administration skills & experience within an office environment
Ability to communicate effectively with patients, visitors, colleagues, clients
Ability to work independently, flexibly, and professionally – dealing with stressful and changeable situations
Self-motivated and ability to prioritise
IT skills, ability to demonstrate working knowledge of MS Office (Word, Excel and Outlook)

We will:

Remain a compassionate employer that values your skills and input to the business
Recognise your successes
Provide training and further development opportunities where applicable
Give you the day off on your birthday
Contribute to your pension
Offer 25 days of Annual Leave in addition to National Bank Holidays
Provide you with flexible benefits that can be adapted to suit your lifestyle, such as discounted food and shopping
Remain committed to our company HEART values and provide a safe and inclusive work environment

Our HEART Values:

Helpful

Whether you’re a patient or part of our team, we go the extra mile to help. From finding solutions to offering support when it matters most, we’re here to make every experience a positive one.

Empathetic

Your story matters to us. We put ourselves in your shoes and take the time to listen, understand the details, and make sure you feel cared for every step of the way. We do more than care, we ask ourselves – if you were one of our family members, how would we want you to be looked after?

Accountable

We take ownership of our actions and commitments, always striving for excellence. You can trust us to deliver on what we promise.

Resourceful

We’re tenacious, thorough and adaptable. With creativity and determination, we explore every possibility to find solutions that meet our patient's needs.

Teamwork

We believe we’re stronger together. By working as one team and supporting each other, we create an environment of collaboration and mutual support, where everyone feels connected and valued.

Diversity and inclusion at Pall Mall:

As a responsible employer, Pall Mall is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong with togetherness. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of our patients.

The key to success:

An understanding of the medical and cosmetic surgery market is not critical.

Instead, we’re looking for someone with the ability to deliver excellent customer service, be organised with key paperwork/details and communicate effectively with patients, partners and other colleagues.

Are you the kind of person we are looking for? If so apply with your CV now.

Pay: £25,500.00-£28,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Financial planning services
Free flu jabs
Health & wellbeing programme
Life insurance
Sick pay

Ability to commute/relocate:

Newton-le-Willows WA12 0JJ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Please describe your experience in an administrative or bookings role, particularly within a healthcare or patient-facing environment.
This role requires managing multiple appointments and priorities. Can you provide an example of how you have stayed organised and ensured accuracy in a busy workload?
How would you handle a patient who is upset because their appointment needs to be changed or delayed?
This role involves handling confidential patient information. What steps do you take to ensure confidentiality and accuracy when managing sensitive data?

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in st helens, msy

Hospital Bookings Administration Assistant

Casual Sales Assistant

Administration Assistant

Trade Counter Assistant

Medical Receptionist/Care Navigator

Hotel Receptionist

Customer Service & Operations Assistant

Support Office Coordinator

Retail Sales Assistant

Retail Assistant - Part Time

Sales Assistant (Retail)

Retail Assistant - Full Time

Receptionist/Admin Assistant

Part Time Sales Assistant

Receptionist

Entry Level Sales Assistant

Events and promotions sales assistant

Assistant Revenues & Benefits Officer

Medical Receptionist

Receptionist

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