Freight agent Work, Jobs in St. Helier, Gtl (with Salaries)

Office Agent - Customer Liaison
Worldwide Flight Services —Gatwick Airport
- £32,865.92 - £40,829.22 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
1d
Transcon Agent ( Road Freight )
Expeditors —Feltham
- Full-time
- Microsoft Excel
- English
- Organisational skills
- Employee stock purchase plan
Quick apply
Customs Co-ordinator
Matthew James Global Relocations Limited —London
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
Quick apply
5d
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
Security Executive
IAG Cargo —Hounslow
- Hybrid work
- Management
- Military
- Travel
- Employee discount
- Gym membership
OCC Officer
Magma Aviation —Gatwick Airport
- Full-time
- Communication skills
Senior Cargo Customer Service Agent - LHR
Qatar Airways —London
- Sales
- Customer service
- English
Operations Coordinator
Designer Parfums —Watford
- £27,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
11d
Shipping Associate
UPS —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
National Account Manager (UKI)
IAG Cargo —Hounslow
- Hybrid work
- Up to 50% travel
- Sales
- Analysis skills
- Employee discount
- Gym membership
Operations Agent
Dietl —Hayes
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Operations Specialist III, Aerospace & Defense (UK)
Airspace —London
- £48,000 - £61,000 a year
- Remote
Quick apply
12d
Senior Imports Agent
Cencora —Feltham
- Full-time
- IT
- Communication skills
13d
Operations Specialist I, Aerospace & Defense (UK)
Airspace —London
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
12d
Expertise Centre Support Agent
Descartes —Windsor
- Full-time
- Customer service
- Communication skills
- Flexible schedule
12d
Senior Logistics and Distribution Coordinator
MINISO —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- ERP systems
- Travel
- Warehouse experience
- Store discount
- Work from home
Quick apply
Cultural Event Manager
Charukola London LTD —London
- From £34,500 a year
- Full-time
- Hybrid work
- English
- Master's degree
- Project management
Quick apply
4d
Global Logistics Executive (Nights)
GBA Logistics —Colnbrook
- £42,000 - £48,000 a year
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Ocean Agent
Expeditors —Feltham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
Quick apply
Operations Specialist I, High-Tech (UK)
Airspace —London
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
12d

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Office Agent - Customer Liaison

Worldwide Flight Services -
Gatwick Airport

Quick apply

Job details

Permanent | Full-time
£32,865.92 - £40,829.22 a year
1 day ago

Qualifications

Customer service
Logistics
English
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Description

Do you have knowledge or experience in the freight and cargo business?

Do you have excellent administrative support skills with high levels of attention to detail?

Do you have the ability to coordinate logistics operations, deliver exceptional customer service and maintain reliability and hard work to ensure the efficient and timely movement of goods is conducted with a commitment to safety and security requirements as required by the CAA with integrity?

Do you prioritize putting the customer first in all aspects of your work?

If so, then we have an exciting opportunity for you to join our Office Agent Team at London Gatwick. As a member of the team, you will play a crucial role in our Air Cargo Warehouse operations, where you will be responsible for providing essential administrative support diligently and timeously for all freight and cargo movement while adhering to strict security and safety regulations.

Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.

Your main responsibilities on a day to day basis will be:-

Customer first point of contact to provide assistance with inquiries and resolve any issues that may arise during the shipping process.
Serve as the primary liaison between customers and cargo operations.
Respond promptly to customer inquiries via phone, email, and in person.
Provide accurate information regarding shipments, schedules, and documentation.
Handle complaints and resolve issues efficiently and professionally.
Process inbound and outbound flights and coordinate with carriers, managing the driver’s reception, warehouse and parties involved in the transportation chain to schedule pickups, deliveries, and shipments.
Track shipments in transit and provide updates to customers as needed.
Ensure all documentation and recordkeeping is accurately maintained and that shipping documents comply with regulatory requirements and company policies.
Capture data entries into WFS and other airlines computer systems.
Resolve any service issues that may arise during the shipping process via telephone or email.
Build relationships and liaise with customer airlines and their customers.

To be successful in this role you will need:-

Excellent command of the English language in both written and verbal communication to effectively communicate with all parties concerned.
Customer Service experience is key to this role.
Attention to detail when providing administrative support with strong organisational skills.
Basic IT skills required to capture relevant information into the various airlines dedicated computer systems.
Multi-tasking ability and the need to remain calm under pressure and to work against tight deadlines.
Air Cargo knowledge is desirable to understand the industry requirements.

Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Our Values

Safety

Always look out for our own and each other's safety.
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.

About Worldwide Flight Services

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.

Pay: £32,865.92-£40,829.22 per year

Quick apply

Refine Your Search

freight agent jobs in st. helier, gtl

Office Agent - Customer Liaison

Transcon Agent ( Road Freight )

Customs Co-ordinator

Ramp/Baggage Agent

Security Executive

OCC Officer

Senior Cargo Customer Service Agent - LHR

Operations Coordinator

Shipping Associate

National Account Manager (UKI)

Operations Agent

Operations Specialist III, Aerospace & Defense (UK)

Senior Imports Agent

Operations Specialist I, Aerospace & Defense (UK)

Expertise Centre Support Agent

Senior Logistics and Distribution Coordinator

Cultural Event Manager

Global Logistics Executive (Nights)

Ocean Agent

Operations Specialist I, High-Tech (UK)

I want to receive the latest job alerts for freight agent in st. helier, gtl

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Description

Your main responsibilities on a day to day basis will be:-

To be successful in this role you will need:-

Our Values

About Worldwide Flight Services

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