Technical lead Work, Jobs in St. Neots, Cam (with Salaries)

Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
7d
Operational Excellence Lead
Jensten Group —Huntingdon
- Remote
- Customer service
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
6h
POCT Lead, Point Of Care Testing
Health Services Laboratories (HSL) —Stevenage
- Up to £48,909 a year
- Full-time
- Hospital
- Annual leave
- Employee assistance programme
3d
R&D Operations Lead
Accora —Orwell
- £60,000 - £85,000 a year
- Full-time
Quick apply
Data Analytics Manager
Billing Finance Ltd. —Northampton
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Code Sensei (Coding Instructor)
Code Ninjas, Bedford —Bedford
- From £11 an hour
- Part-time
- Maths
- JavaScript
- In-person
- Free parking
Quick apply
7d
Senior Planner
Kier Group —St. Neots
- £70,000 - £80,000 a year
- Full-time
- Construction
- Communication skills
- Flexible schedule
PCB Team Lead
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Management
- Supervising experience
- Mentoring
- Relocation assistance
4d
Environmental Manager
Kier Group —St. Neots
- £50,000 - £65,000 a year
- Full-time
- Flexible schedule
Waste Strategy Manager
Cambridgeshire County Council —Waterbeach
- £68,510 - £73,788 a year
- Call to connect
- Annual leave
- Employee discount
3d
Lead Anatomical Pathological Technician
West Northamptonshire Council —Northampton
- £49,587 - £52,860 a year
- Leadership
6d
Safety & Compliance Manager – Post Holder
Brinkley Aerospace —Biggleswade
- Monday to Friday
- Data analysis skills
- Analysis skills
- Travel
Quick apply
Website Project Manager
Echo Web Solutions —Peterborough
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Software development
- Free parking
- Annual leave
Quick apply
13d
Principal Developer & Team Lead
Cambridge University Press & Assessment —Cambridge
- £51,400 - £68,800 a year
- Hybrid work
- AWS
- AI
- Annual leave
10d
Technical Consultant
Medtronic —Cambridge
- £43,200 - £64,800 a year
- Full-time
- Sales
- Travel
- Organisational skills
Lead Officer - Heritage and Place
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- English
- No degree
- Employee assistance programme
Service & Maintenance Coordinator (Service Department Lead)
Blue Cube (Europe) Ltd —Bedford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
6d
Technical Manager
Selva Logistics —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Management
- Laboratory experience
- Analysis skills
Quick apply
11d
Lead Technical Manager
Booker Group —Wellingborough
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Head of Procurement
Project Interim —Cambridge
- Up to £90,000 a year
- Full-time
- Engineering
- ERP systems
- Analysis skills
Quick apply
5d

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Customer Service Lead

iM Med Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £48,640.16 a year
7 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Complaint handling
B2B
Decontamination
Leadership
Sterile services
Communication skills

Full job description

About us

iM Med is a UK medical decontamination business supplying capital equipment, technical service, chemistry and consumables to NHS trusts across the UK. We operate as NHS distributor for SteelcoBelimed (part of the Miele Group), and we're growing fast. We're a close-knit team that takes our work, and our customers, seriously.

The role

We're looking for an experienced Customer Service Lead to be the voice of iM Med to our NHS and private customers. You'll own the proactive and reactive communication that sits between our customers and our service and technical teams. Every working day is busy: calls, complaints,

updates, escalations. And every day matters, because the equipment we look after keeps NHS surgical lists running.

What you'll be doing

Owning customer communication on all service and technical matters.
Handling complaints from first contact through to full resolution.
Keeping NHS trusts updated proactively on planned work, parts, engineer visits and case progress.
Working hand-in-glove with our field engineers, service leadership and quality team.
Recording everything cleanly in our field service system so nothing falls through the cracks.
Reporting weekly to the senior leadership team on open cases and customer feedback.

What we need from you

Proven customer service leadership experience in a technical, medical or service-led B2B business.
Genuinely strong written and verbal communication.
Complaint handling experience you can talk us through at interview.
Detail-oriented, organised, and able to keep your head when things are moving fast.
Proactive by nature: you spot issues before customers raise them.
A natural at building rapport, even with people you've never met in person.

Helpful but not essential

NHS, medical devices, decontamination or sterile services background.
ISO 13485 or QMS exposure.
FieldMotion or similar field service platform experience.

What we offer

A busy, fast-moving, highly collaborative environment with a senior team that genuinely backs its people. This is a role with visibility, ownership, and a real chance to shape how iM Med looks after its NHS customers. The right person will find it demanding, rewarding and enjoyable in equal measure.

How to apply

Please apply through Indeed with your CV and a short covering note explaining why this role interests you.

Pay: £24,420.00-£48,640.16 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: Hybrid remote in Cambridge CB25 9QP

Quick apply

Refine Your Search

technical lead jobs in st. neots, cam

Customer Service Lead

Operational Excellence Lead

POCT Lead, Point Of Care Testing

R&D Operations Lead

Data Analytics Manager

Code Sensei (Coding Instructor)

Senior Planner

PCB Team Lead

Environmental Manager

Waste Strategy Manager

Lead Anatomical Pathological Technician

Safety & Compliance Manager – Post Holder

Website Project Manager

Principal Developer & Team Lead

Technical Consultant

Lead Officer - Heritage and Place

Service & Maintenance Coordinator (Service Department Lead)

Technical Manager

Lead Technical Manager

Head of Procurement

I want to receive the latest job alerts for technical lead in st. neots, cam

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