Receptionist Work, Jobs in Stafford, Sts (with Salaries)

Administrative Support
University Hospitals of North Midlands NHS Trust —Stafford
- £25,272 a year
- Full-time
- Front desk
5d
Administration / Reception Assistant
Learning into Employment Academy —Birmingham
- From £24,800 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
1d
Receptionist
mydentist —Stone
- From £12.97 an hour
- Full-time
- Employee discount
Quick apply
13d
Visitor Services Assistant - Reception - Campus Services - 107542S26 - Grade 3
University of Birmingham —Birmingham
- £25,977 - £27,506 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay
1d
Care Navigator - Castlefields
Archvale —Stafford
- £12 - £13 an hour
- Full-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
5d
Bank Receptionist
Optegra —Birmingham
- £13 - £16 an hour
- Part-time
- Customer service
- Administrative experience
- Communication skills
Quick apply
17h
Dental Nurse/Receptionist
Stella Dental —Stafford
- £14 - £16 an hour
- Part-time
- Patient care
- Nursing
- Free parking
- Employee discount
Quick apply
1d
Receptionist
Hilton Garden Inn Stoke on Trent —Stoke-on-Trent
- £12.71 an hour
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Front Office Host/ess
Hyatt Regency Birmingham —Birmingham
- £23,809.50 a year
- Full-time
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist/Administration Assistant
Windsor Academy Trust —Walsall
- £15,922 a year
- Call to connect
- Microsoft Word
- Communication skills
- School
1d
Medical secretary - Stafford
Archvale —Stafford
- £13 - £14 an hour
- Full-time
- Customer service
- Maths
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Reception Team Member - Part Time
Travelodge —Newcastle-under-Lyme
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
13d
Home Administrator
Primary Medical Solutions Ltd —Stoke-on-Trent
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Casual Front Office Host/ess
Hyatt Regency Birmingham —Birmingham
- £12.71 an hour
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Care Navigator
Archvale —Stafford
- £12 - £13 an hour
- Part-time
- Communication skills
- Annual leave
- Sick pay
Quick apply
5d
PS Full-time Receptionist, Melbourne House, Stoke-on-Trent
HM Prison & Probation Service —Stoke-on-Trent
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
1d
Dental Receptionist
Park Dental Practice —Leek
- From £12.71 an hour
- Part-time
- Administrative experience
- Computer skills
- In-person
Quick apply
8d
Night Reception Team Member - Part Time
Travelodge —Birmingham
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
2d
Front Office Night Host/ess
Hyatt Regency Birmingham —Birmingham
- £24,784.50 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist
Genting —Wolverhampton
- £26,622 a year
- Weekend availability
- Customer service
- Front desk
- IT
- Employee assistance programme
Quick apply
1d

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Administrative Support

University Hospitals of North Midlands NHS Trust -
Stafford

Apply Now

Job details

Full-time
£25,272 a year
5 days ago

Qualifications

Front desk
Clerical experience

Full job description

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

To ensure that the patient journey from receipt of referral to appointment in clinic and any subsequent follow-up appointment is patient focussed, efficient and effective.
To use all the Trusts systems including: ERS (Electronic Referral Service), Patient Administration system, Savience, and any other systems to achieve a smooth pathway for the patient alongside accurate safe Data Quality collection. To ensure patient focused at all times.
All staff are responsible for ensuring that their practice and documentation is consistent with the Patient Access Policy and systems are followed to support effective Patient Access Procedure Manual. Accurate recording of the outcomes from clinic admissions are paramount for patients that are covered by the 18 weeks pathway (Referral to Treatment) and on-going pathways
UHNM has adopted a Learn based improvement methodology. Building capability in our “Improving Together” approach is a key organisational priority. Delivery of Administrative Support services will provide an opportunity apply this approach in practice. As Admin Support you will be expected to actively support the application of the “Improving Together” approach in delivering the outputs o

·

To undertake clerical duties, this includes providing and receiving routine information requiring tact or persuasive skills. Communicate tactfully with patients, reception staff about appointments or any other queries deemed necessary.
Deals with enquiries where there may be barriers to understanding.
Deal with all appointment queries communicating factual routine information to patients, relatives (with consent) and external and internal bodies.
Communicates closely with the system administrators on a daily basis updating them on any slot issues, patient queries, also to ensure that feedback is given on any work that has been allocated daily.
Ensuring that all available capacity is fully utilised
Take instruction from Clinic administrator to deliver an effective and efficient booking service
Organises own workload, coordinates and adjusts on-going clinic appointments
Input data onto Careflow and other Trust systems and software

Come into contact with patients/clients, carers and other visitors when booking patients appointments over the telephone.
Provide non-clinical advice, information to patients and relatives
To seek advice when required regarding certain patient enquires

Be responsible for first line complaints
Follow Standard Operating Procedures where appropriate and Trust Policies as appropriate.

·

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

To undertake clerical duties, this includes providing and receiving routine information requiring tact or persuasive skills. Communicate tactfully with patients, reception staff about appointments or any other queries deemed necessary.
Deals with enquiries where there may be barriers to understanding.
Deal with all appointment queries communicating factual routine information to patients, relatives (with consent) and external and internal bodies.
Communicates closely with the system administrators on a daily basis updating them on any slot issues, patient queries, also to ensure that feedback is given on any work that has been allocated daily.
Ensuring that all available capacity is fully utilised
Take instruction from Clinic administrator to deliver an effective and efficient booking service
Organises own workload, coordinates and adjusts on-going clinic appointments
Input data onto Careflow and other Trust systems and software

Be responsible for first line complaints
Follow Standard Operating Procedures where appropriate and Trust Policies as appropriate.
Be responsible for completing their mandatory training annually as required.
Required to ensure their own work area is kept clean and tidy.
Have a personal duty of care in relation to equipment, resources and maintain stock control.
Will demonstrate duties to less experienced/new staff including trainee clerical officers on rotation.
Search for patients using the PAS to ensure the correct patient is identified.
Ensure that appointments are appropriately booked, in Careflow appropriately and that short notice bookings are notified to health records immediately to ensure the timeliness of health record availability.
Undertake audits as necessary to their own work, for example customer satisfaction surveys
Works to well established procedures and supervision is close by for most activities. Is expected to employ tact and diplomacy with all patients and staff when dealing with problems encountered and to refer to a supervisor if necessary to resolve issues beyond their capabilities.
Will be sitting for data input for prolonged periods of time when booking, cancelling, rescheduling patient appointments.
Requires concentration with regular interruptions during the working day. Work pattern is predictable.
May have to deal with irate patients/customers, i.e. complaints over the telephone.
Will occasionally be exposed to emotional or distressing circumstances and will deal with telephone complaints if required referring to a supervisor when necessary.
Will be working with a computer screen throughout a proportion of the day.

Apply Now

Refine Your Search

receptionist jobs in stafford, sts

Administrative Support

Administration / Reception Assistant

Receptionist

Visitor Services Assistant - Reception - Campus Services - 107542S26 - Grade 3

Care Navigator - Castlefields

Bank Receptionist

Dental Nurse/Receptionist

Receptionist

Front Office Host/ess

Receptionist/Administration Assistant

Medical secretary - Stafford

Reception Team Member - Part Time

Home Administrator

Casual Front Office Host/ess

Care Navigator

PS Full-time Receptionist, Melbourne House, Stoke-on-Trent

Dental Receptionist

Night Reception Team Member - Part Time

Front Office Night Host/ess

Receptionist

I want to receive the latest job alerts for receptionist in stafford, sts

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