Customer support & client services occupations Work, Jobs in Stanmore, Gtl (with Salaries)

Membership Officer
Brown & Brown Europe —Borehamwood
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock ownership plan
- Referral programme
Quick apply
8d
Client Services Executive
Creative Car Park Ltd —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Customer Service Advisor
BP CONSULTING GROUP LIMITED —London
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Call Centre Advisor
Islington Council —Islington
- £37,509 - £38,637 a year
- Part-time
- Hybrid work
- Employee discount
3d
Client Services Manager
Crisp Accountancy —Hatfield
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- English
- Annual leave
- Flexitime
Quick apply
4d
Customer Service Supervisor - Bank
TLC Care —Potters Bar
- Part-time
- Nursing home
- Customer service
- Hotel
- Employee discount
Quick apply
Customer Service Advisor
Signature Pharmacy —Acton
- £29,000 - £33,000 a year
- Full-time
- Customer service
- GP surgery experience
- English
Quick apply
7h
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
12d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
11d
Client Onboarding Executive
HealthBoxHR - LIVE —Ascot
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Negotiation
4d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Customer Liaison Officer
Mears Group —London
- Up to £34,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
2d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
12d
Customer Services Officer - Part Time
HYDE HOUSING ASSOCIATION —London
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
Customer Experience Advisor
WLMG —Eastcote
- £16,640 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Customer Service Advisor
Health Primary LTD —London
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Customer Service Advisor (Part-time)
LEGO —Slough
- Part-time
- Hospitality
- Customer service
- English
- Annual leave
- Employee discount
1d
Customer Service Representative
Riverea Creative Media —London
- From £25,420 a year
- Full-time
- Bilingual
- Spanish
- Sales
- Employee discount
Quick apply
11d
Enterprise Customer Success Manager
SharpEnd —Old Street
- Full-time
- Hybrid work
- Salesforce
- Financial services
- Employee assistance programme
Quick apply
5d
Call Centre Assistant
Specsavers —Hemel Hempstead
- Up to £12.91 an hour
- Part-time
- Customer service
- Employee discount
- Sick pay

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customer support & client services occupations jobs near stanmore, gtl

Membership Officer

Brown & Brown Europe
Borehamwood

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Company pension
Employee stock ownership plan
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office

Full job description

Reports to: Membership Team Lead

Working pattern: Permanent office-based / Office-based with optional rotational remote working in line with divisional needs

Main job purpose: To process new and renewal membership JCCP and CRS memberships, carrying out full risk assessments where appropriate, along with dealing with email and telephone enquiries and providing support to the wider Membership team as required.

Responsibility and accountability (main focus on JCCP and CRS but covering for other membership schemes):

Responsible for answering the telephone and leaving system notes for each call where appropriate
Responsible for dealing with membership and other emails being sent to the info and admin mailboxes, including forwarding emails to relevant persons
Be the first point of contact (by email, post and telephone) for Members and prospective Members including; making sure welcome packs are sent in the post and responding to emails in line with company SLAs
Respond to all Member, consumer and other interested/relevant party (email, post and telephone) membership enquiries within agreed timescales
Chase abandoned registrations, other leads and Members who require renewing and/or emails received and phone calls
Deal with cancellation, refund and any membership amendment requests
Deal with all onboarding arrangements with JCCP partner organisations
Communicate with JCCP executive on various issues raised including arranging and diarising for executive and other JCCP meetings
Updating JCCP website as required
Attend trade shows and other events on behalf of JCCP or other brands as and when required
Develop and maintain knowledge of what is happening in the cosmetic market generally and particularly with JCCP members and prospective members
Provide other reasonable assistance to the rest of the Membership Team as required
When required take minutes at meetings, ensuring they are typed up and distributed in a timely manner whilst ensuring confidential and/or sensitive information is kept secure.

Personal responsibilities:

Adhere to all HFIS and Brown and Brown (Europe) policies and procedures
Act in line with HFIS company values at all times
Complete all allocated regulatory topics (My Learning) within specified deadlines each year
Make sure all Company security procedures, as detailed in the Personal Information Security Policy, are followed and any areas of concern are notified to your line manager

Experience, knowledge and skills needed:

An excellent level of English and mathematical skills is essential
Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely
Extensive knowledge of working in a multi-channel contact centre environment
Excellent attention to detail ensuring that high standards of quality are consistently maintained
Relevant and appropriate knowledge of the Terms of Reference (following training)
Ability to work within a team environment and to co-operate with team members thereby building effective working relationships
Sound knowledge of Microsoft Office packages including Excel, Word and PowerPoint and the ability to learn new systems and processes as required
Drive and self-determination with the ability to find and implement solutions to problems
Ability to plan and organise making effective use of time and resources

Benefits:

Company pension
Employee stock ownership plan
On-site parking
Referral programme
Sick pay

Work Location: Hybrid remote in Borehamwood

Quick apply

Refine Your Search

customer support & client services occupations jobs in stanmore, gtl

Membership Officer

Client Services Executive

Customer Service Advisor

Call Centre Advisor

Client Services Manager

Customer Service Supervisor - Bank

Customer Service Advisor

Customer Care Representative

Customer Success Specialist - Part time

Client Onboarding Executive

Customer Service Assistant Manager

Customer Liaison Officer

Customer Relationship Manager

Customer Services Officer - Part Time

Customer Experience Advisor

Customer Service Advisor

Customer Service Advisor (Part-time)

Customer Service Representative

Enterprise Customer Success Manager

Call Centre Assistant

I want to receive the latest job alerts for customer support & client services occupations in stanmore, gtl

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