Customer experience manager Work, Jobs in Stanstead Abbots, Hrt (with Salaries)

Property Manager - Experienced
Management Company Services Ltd —Hertford
- Up to £47,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Work from home
Quick apply
9d
New Business Account Manager (OTE 60K)
New Era Fuels —Harlow
- £28,000 - £30,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
1d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
Property Manager
Management Company Services Ltd —Hertford
- Full-time
- Customer service
- Maintenance
- Driving
- Free parking
- Work from home
Quick apply
9d
Operations Coordinator & Customer Success Administrator
Everyone's Energy UK —Hertford
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Store Manager
Between the Lines Ltd —Epping
- From £32,000 a year
- Weekend availability
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
10d
Customer Experience Manager (E-commerce)
Goldtop Motorcycle Outfitters —Bishop's Stortford
- £25,000 - £28,000 a year
- Part-time
- Customer service
- English
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Senior Membership Manager
Independent Healthcare Providers Network —London
- £45,000 a year
- Part-time
- Project management
- Continuous improvement
- No degree
Quick apply
1d
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
Quick apply
5d
General Manager
Nandos —Harlow
- Up to £50,000 a year
- Full-time
- Hospitality
- Leadership
- Employee discount
- Referral programme
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
11d
Food Manager
Sainsbury's —Hoddesdon
- From £32,700 a year
- Management
- Leadership
- Employee discount
2d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Retail Manager
Aarathi ltd —Dunstable
- £26,000 - £35,000 a month
- Full-time
- Bilingual
- Management
- Sales
Quick apply
10d

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customer experience manager jobs near stanstead abbots, hrt

Property Manager - Experienced

Management Company Services Ltd
Hertford

Quick apply

Job details

Full-time
Up to £47,000 a year
9 days ago

Benefits

Free parking
Work from home

Qualifications

Driving Licence
Microsoft Excel
Management
Customer service
Financial report writing
Microsoft Office
Driving
Organisational skills
IT
Communication skills
Property management

Full job description

We are seeking an experienced and customer-focused Property Manager to join our Block Management team based in Hertford. This is a full-time role with some Hybrid working. This is an exciting opportunity for a highly organised and proactive individual with strong leasehold management experience to oversee a varied residential portfolio and deliver exceptional service to clients and leaseholders.

The successful candidate will have extensive knowledge of residential block management, service charge budgeting, contractor management, compliance, and major works projects. You will be confident managing complex developments, resolving issues professionally, and building strong working relationships with all stakeholders.

Responsibilities

Ensure the smooth running of a portfolio.
Issuing workload to assistant and other property manager within your team, providing support when needed.
Conducting weekly meetings with team to track progress of work
Proactively manage a portfolio in accordance with the management agreement and terms of the lease
Management of all contractors, creating contracts, checking on services, reading service reports, escalating issues as and when they arise
Drafting and serving S20 notices for major works
Project management of major works
Managing own workload and ensuring all project deadlines are met
Co-ordinate, chair and attend AGM’s & Director meetings
Draft and prepare agenda/ minutes for board meetings
Corresponding with residents/ developers/ RMC’s
Email management, respond to enquiries and resolve issues efficiently and professionally
Encouraging a harmonious relationship between all parties
Dealing with conflict resolution
Service charge budgeting, analysing accounts and drafting budgets for each management company
Approval of invoices for payment on a monthly basis
Interpret leases and ensure compliance with lease obligations
Handle breaches of lease and liaise with solicitors where necessary
Assist with insurance claims and legal matters relating to the portfolio
Conducting regular site visits, typing reports and follow up any major issues
Raising all service contracts for statutory equipment on sites, raising service orders, reading service reports and ensuring all compliance is up to date
Demonstrate a strong understanding of the Building Safety Act 2022 and current leasehold legislation
Review and interpret Fire Risk Assessments and communicate findings clearly to clients and residents
Understand fire door regulations, compartmentation issues, and remediation requirements
Coordinate remedial works and ensure ongoing compliance with current legislation and best practice

Required Work Experience

Previous experience in the block management industry
Clear understanding of financial budgeting
Strong knowledge of leasehold property management and relevant legislation
Experience managing service charge budgets and financial reporting
Experience handling Section 20 consultations and major works projects
Excellent customer service, IT and communication skills
Confident using Microsoft Office, particularly Excel
Knowledge of the Building Safety Act 2022 and Fire Safety legislation
A full UK driving license and your own vehicle

Skills

Team Player
Hands on and able to use own initiative
Strong organisational skills with the ability to manage multiple priorities
Ability to communicate positively and effectively with a willingness to help others
Excellent written and verbal communication skills
Passion to deal with and resolve problems relating to property
Provide exemplary service to clients
High level of discretion and diplomacy
Being able to manage own team effectively and meet deadlines for project work
Resilient, able to work under pressure

Job Type: Full-time

Pay: Up to £47,000.00 per year

Benefits:

Free parking
Work from home

Experience:

Property management: 3 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in stanstead abbots, hrt

Property Manager - Experienced

New Business Account Manager (OTE 60K)

Client Relationship Manager (Maternity Cover)

Property Manager

Operations Coordinator & Customer Success Administrator

Client Retention Manager

General Manager - Samsung Experience Store

Store Manager

Customer Experience Manager (E-commerce)

Senior Membership Manager

Trainee Account Manager

General Manager

Digital Manager

Customer Service Manager

Customer Service Manager

Food Manager

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Senior Customer Success Manager - UK

Retail Manager

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