Head of customer experience Work, Jobs in Staplehurst, Ken (with Salaries)

Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
5d
Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Contracts
- Leadership
- Negotiation
Quick apply
13d
Head of Customer Support & Quality Assurance
Datr Technologies Limited —Ashford
- £37,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
3d
Senior Marketing Manager
Salomons Estate —Royal Tunbridge Wells
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- English
- Project management
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Administration Manager
Park Holidays UK —Winchelsea
- £29,419 a year
- Weekend availability
- Sales
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Travel
- Annual leave
Quick apply
3d
Customer Delivery Driver
ASDA —Hastings
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
11d
Head of Enterprise Application Engineering
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
12d
Employee Relations Consultant
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Quality Assurance Insights and Improvement Lead
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
- Annual leave
10d
Senior People and Culture Advisor
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Operations Delivery Executive - Home Claims
Hastings Direct —Bexhill
- Full-time
- Hybrid work
- Financial services
- Annual leave
Brand Manager
Master of Malt —Tonbridge
- Full-time
- Google Suite
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
Casual Sales Assistant
Lindt Careers —Ashford
- Bar
- Analysis skills
- IT
13d
Sports and Leisure - Activity and Leisure Supervisor - SP2
Parkdean Resorts —New Romney
- £13.01 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Resort
- Store discount
- Employee assistance programme
Quick apply
Facilities Duty Manager - Weekends
2gether support solutions —Canterbury
- £35,000 - £38,000 a year
- Part-time
- Management
- Customer service
- Front desk
- Annual leave
- Employee discount
13d
Multi-Drop Delivery Driver - Monday to Friday | Occasional Saturdays required
Curd and Cure Ltd —Staplehurst
- £12.71 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for head of customer experience in staplehurst, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer experience jobs near staplehurst, ken

Facilities Service Desk Team leader (Maternity Cover) Full time

Poyntell -
Cranbrook

Quick apply

Job details

Fixed term contract
£32,000 - £34,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Communication skills

Full job description

Overall purpose of the role:

To provide maternity cover for our service desk team leader during their maternity leave. To facilitate this the contract will start well in advance of the maternity leave in order to accommodate full training/shadowing of the role.

Our service desk is the hub of our busy and varied business, it is the first point of contact and the key organisational/logistical management area of our business for job preparation, planning, engineer organisation/management etc. The team leader has an active part in this as well as wider responsibilities working with our established processes and support for the updating of our ISOs, H&S, training, security passes etc

It is a busy and varied role working with an experienced and supportive team and our established clientele with whom we have excellent relationships.

You will be our main responsible person to ensure that:

Our service desk operates efficiently and to a high standard in being the first point of contact for clients as well as the main logistical planner and service provider to them.
All jobs, planned maintenance and reactive works are planned correctly with the necessary administration in place (RAMS, the correct paperwork/forms etc) for each job along with the engineers assigned and co-ordinated to complete the work.
All necessary liaison with clients and engineers is carried out.
All job completion activities, prior to jobs being passed for invoicing, is completed
All necessary liaison between the service desk and other members of the team is carried out to ensure that all job related activities are co-ordinated toward a successful completion of works.
All administrative management tasks (such as ISO related, keeping accreditations updated, ensuring access passes are renewed/in place etc) are monitored and actioned.

We view this opportunity as being ideal for you if you have a proven track record of working successfully in a busy service desk environment. The ideal skills for this role are as follows:

Proven service desk experience and capabilities
Strong attention to detail, organisation and communication skills
Strong capabilities and experience with word, excel, outlook etc.
Excellent customer service skills
Dynamism, an ability to multi-task, good logistical management and problem solving skills
To work effectively and collaboratively as part of a small, friendly team.
Experience in a related role such as Team Leader, Service desk, customer service etc.
It would be useful but not essential to have a practical working knowledge of CLIK Service software.

This opportunity is a contracted term full time (40 hours per week) maternity cover role based out of our head office in Cranbrook, Kent. Core hours for the support team are 08:00 – 17:00 but flexibility is expected to meet the needs of the service.

Salary: £32,000.00-£34,000.00

Job Type: Fixed term contract

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in staplehurst, ken

Facilities Service Desk Team leader (Maternity Cover) Full time

Head of Commercial

Head of Customer Support & Quality Assurance

Head of Repairs

Senior Marketing Manager

Head of Housing

Customer Service Administrator / Internal Sales

Administration Manager

Head of New Business

Customer Delivery Driver

Head of Enterprise Application Engineering

Employee Relations Consultant

Quality Assurance Insights and Improvement Lead

Senior People and Culture Advisor

Operations Delivery Executive - Home Claims

Brand Manager

Casual Sales Assistant

Sports and Leisure - Activity and Leisure Supervisor - SP2

Facilities Duty Manager - Weekends

Multi-Drop Delivery Driver - Monday to Friday | Occasional Saturdays required

I want to receive the latest job alerts for head of customer experience in staplehurst, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected