Retention manager Work, Jobs in Stevenage, Hrt (with Salaries)

Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Key Account Manager
Bionic Services Ltd —Luton
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
Programme Manager - Digital Transformation & Customer Experience
Medivet Group Ltd —Watford
- £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Agile
HR Manager
Hart Learning Group —Stevenage
- £45,000 a year
- Full-time
- Management
- Contracts
12d
Senior CRM Campaign Executive
Allwyn UK —Watford
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Account Manager
Eckoh —Hemel Hempstead
- From £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Work from home
Quick apply
4d
Service Delivery Operations Manager
dnata —Luton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
14d
Customer Success Manager
Cube Technology IT Services Ltd —Harrow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
- Work from home
Quick apply
5d
Head of Growth
JamDoughnut Ltd —Loughton
- From £75,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
6d
Plant Service Manager
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Free parking
- Gym membership
Quick apply
Regional Manager
Trinity Estates —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Employee discount
- Referral programme
Client Strategy Manager
Genie Ventures —Cambridge
- £37,855 - £41,010 a year
- Full-time
- Hybrid work
- Travel
- Business
- Annual leave
- Referral programme
12d
Head Of Food Operations
Medirest —Trumpington
- £65,000 a year
- Full-time
- Continuous improvement
- Food service
- Organisational skills
Manager, Customer Engagement (CRM)
Hilton —Watford
- Full-time
- Hospitality
- Analysis skills
- Presentation skills
- Employee stock purchase plan
- Annual leave
Trading Coordinator
Isabel Hospice —Welwyn Garden City
- £14,000 a year
- Part-time
- Administrative experience
- Driving
- Organisational skills
- Employee assistance programme
- Referral programme
Client Service Adviser
Benefact Group —Stevenage
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Sick pay
Support Manager
N Family Club —Bishop's Stortford
- £45,926 - £65,354 a year
- Full-time
- Project management
- Organisational skills
- IT
- Employee discount
- Referral programme
Quick apply
CRM Manager - UK
Medik8 —Borehamwood
- £50,000 - £60,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
Quick apply

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Client Manager

Worknest Secure -
Stevenage

Apply Now

Job details

Benefits

Annual leave
Company pension
Discounted gym membership
Private medical insurance

Qualifications

Sales
Marketing
Bachelor's degree
Relationship management
Cybersecurity
Business
Account management
Communication skills
Negotiation

Full job description

At WorkNest Secure, our Client Managers are responsible for looking after a portfolio of client accounts, helping to build strong relationships while supporting customer retention and account growth.

This is a fantastic opportunity for someone who has some experience in account management, customer success, sales, or a client-facing role and is looking to take the next step in their career. We're less focused on the number of years you've worked and more interested in your attitude, ambition, and willingness to learn in a fast-paced cyber security environment.

You'll work closely with experienced colleagues, developing your commercial skills while helping clients get the most value from our services. You'll play an important role in renewals, identifying growth opportunities, and delivering an excellent customer experience.

This role offers a structured development pathway, providing the opportunity to work alongside experienced members of the Client Management team while building your own portfolio of accounts. You'll receive ongoing coaching, mentorship, and hands-on experience to develop your relationship management, commercial, and account management skills. As your confidence and expertise grow, you'll take on greater responsibility, with clear opportunities to progress your career within WorkNest Secure.

This is a development-focused position for someone who's proactive, organised, and excited to build a long-term career with WorkNest Secure.

Key Responsibilities:

Client Relationship Management

Manage a portfolio of client accounts, ensuring excellent service and customer satisfaction.
Build trusted relationships and become a key point of contact for your clients.
Support account retention through regular communication and proactive account management.
Identify opportunities to introduce additional products and services that add value to clients.
Assist with client reviews, renewal discussions, and account planning with support from senior team members.

Commercial Performance

Work towards individual and team retention and growth targets.
Identify potential risks to client retention and escalate where appropriate.
Support renewal conversations and develop your commercial negotiation skills.
Maintain accurate CRM records to keep account information and pipeline up to date.

Collaboration

Work alongside experienced Client Managers and your Team Leader, receiving regular coaching and development.
Collaborate with Product, Operations, Service Delivery, and Marketing teams to deliver the best outcomes for clients.
Share ideas and contribute to a supportive, high-performing team culture.

Learning & Development

Take ownership of your development through ongoing training and feedback.
Build your knowledge of cyber security, our products, and the wider technology market.
Continuously develop your account management and commercial skills with opportunities for career progression.

About you:

Experience in a customer-facing, account management, customer success, recruitment, sales, or similar role.
Previous cyber security experience is beneficial but not essential.
A positive attitude, strong work ethic, and eagerness to learn.
Comfortable working towards targets in a commercial environment.
Excellent communication and relationship-building skills.
Organised, proactive, and able to manage multiple priorities.
Curious about technology and keen to develop your knowledge of the cyber security sector.
Resilient, adaptable, and motivated to achieve results.
Willing to travel occasionally for client meetings and events.

Education:

Bachelor’s degree in Business, Marketing, or a related field, or relevant account management experience.
Equivalent practical experience will also be considered.

Benefits:

25 days annual leave plus birthday leave
Company pension
Subsidised gym membership
Employee benefits platform
Regular team events
Private healthcare (individual cover)
Learning allowance of £100 per annum for personal development
Flexible working policy

If you're ambitious, motivated, and looking to build a long-term career in client management within a fast-growing cyber security business, we'd love to hear from you. Join WorkNest Secure and help us grow strong, lasting client partnerships.

Apply Now

Refine Your Search

retention manager jobs in stevenage, hrt

Client Manager

Key Account Manager

Account Manager

General Manager – Eddie's Doggy Daycare

Programme Manager - Digital Transformation & Customer Experience

HR Manager

Senior CRM Campaign Executive

Senior Account Manager

Service Delivery Operations Manager

Customer Success Manager

Head of Growth

Plant Service Manager

Regional Manager

Client Strategy Manager

Head Of Food Operations

Manager, Customer Engagement (CRM)

Trading Coordinator

Client Service Adviser

Support Manager

CRM Manager - UK

I want to receive the latest job alerts for retention manager in stevenage, hrt

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