Customer service manager Work, Jobs in Stevenage (with Salaries)

Client Manager
Worknest Secure —Stevenage
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Customer Relationship Manager
Macc Care Limited —Leighton Buzzard
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
14d
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Wine Shop and Events Manager
Graze and Grape —Stevenage
- From £35,000 a year
- Weekend availability
- Hospitality
- Social media management
- Customer service
- Store discount
- Employee discount
Quick apply
1d
Sales & New Business Manager
Adapt Ems Ltd —Hitchin
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Services eCommerce Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Annual leave
4h
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
6d
Sales Manager
NEXT —Stevenage
- From £26,772 a year
- Weekend availability
- Employee discount
4d
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
14d
Customer Experience Manager
Sainsbury's —Luton
- £32,700 a year
- Management
- Leadership
- Employee discount
5d
Marketplace Strategic Growth Manager
Tesco UK —Welwyn Garden City
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
11d
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Operations Manager
CitySprint —Baldock
- £34,380 a year
- Full-time
- Supervising experience
- Organisational skills
- Annual leave
Quick apply
3d
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
BMW Retail Manager
Sytner Group —Stevenage
- Weekend availability
- Sales
- Retail sales
Account Manager
Trescal —Stevenage
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme

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Client Manager

Worknest Secure -
Stevenage

Apply Now

Job details

Benefits

Annual leave
Company pension
Discounted gym membership
Private medical insurance

Qualifications

Sales
Marketing
Bachelor's degree
Relationship management
Cybersecurity
Business
Account management
Communication skills
Negotiation

Full job description

At WorkNest Secure, our Client Managers are responsible for looking after a portfolio of client accounts, helping to build strong relationships while supporting customer retention and account growth.

This is a fantastic opportunity for someone who has some experience in account management, customer success, sales, or a client-facing role and is looking to take the next step in their career. We're less focused on the number of years you've worked and more interested in your attitude, ambition, and willingness to learn in a fast-paced cyber security environment.

You'll work closely with experienced colleagues, developing your commercial skills while helping clients get the most value from our services. You'll play an important role in renewals, identifying growth opportunities, and delivering an excellent customer experience.

This role offers a structured development pathway, providing the opportunity to work alongside experienced members of the Client Management team while building your own portfolio of accounts. You'll receive ongoing coaching, mentorship, and hands-on experience to develop your relationship management, commercial, and account management skills. As your confidence and expertise grow, you'll take on greater responsibility, with clear opportunities to progress your career within WorkNest Secure.

This is a development-focused position for someone who's proactive, organised, and excited to build a long-term career with WorkNest Secure.

Key Responsibilities:

Client Relationship Management

Manage a portfolio of client accounts, ensuring excellent service and customer satisfaction.
Build trusted relationships and become a key point of contact for your clients.
Support account retention through regular communication and proactive account management.
Identify opportunities to introduce additional products and services that add value to clients.
Assist with client reviews, renewal discussions, and account planning with support from senior team members.

Commercial Performance

Work towards individual and team retention and growth targets.
Identify potential risks to client retention and escalate where appropriate.
Support renewal conversations and develop your commercial negotiation skills.
Maintain accurate CRM records to keep account information and pipeline up to date.

Collaboration

Work alongside experienced Client Managers and your Team Leader, receiving regular coaching and development.
Collaborate with Product, Operations, Service Delivery, and Marketing teams to deliver the best outcomes for clients.
Share ideas and contribute to a supportive, high-performing team culture.

Learning & Development

Take ownership of your development through ongoing training and feedback.
Build your knowledge of cyber security, our products, and the wider technology market.
Continuously develop your account management and commercial skills with opportunities for career progression.

About you:

Experience in a customer-facing, account management, customer success, recruitment, sales, or similar role.
Previous cyber security experience is beneficial but not essential.
A positive attitude, strong work ethic, and eagerness to learn.
Comfortable working towards targets in a commercial environment.
Excellent communication and relationship-building skills.
Organised, proactive, and able to manage multiple priorities.
Curious about technology and keen to develop your knowledge of the cyber security sector.
Resilient, adaptable, and motivated to achieve results.
Willing to travel occasionally for client meetings and events.

Education:

Bachelor’s degree in Business, Marketing, or a related field, or relevant account management experience.
Equivalent practical experience will also be considered.

Benefits:

25 days annual leave plus birthday leave
Company pension
Subsidised gym membership
Employee benefits platform
Regular team events
Private healthcare (individual cover)
Learning allowance of £100 per annum for personal development
Flexible working policy

If you're ambitious, motivated, and looking to build a long-term career in client management within a fast-growing cyber security business, we'd love to hear from you. Join WorkNest Secure and help us grow strong, lasting client partnerships.

Apply Now

Refine Your Search

customer service manager jobs in stevenage

Client Manager

Customer Relationship Manager

Head of Retention

Wine Shop and Events Manager

Sales & New Business Manager

Customer Services eCommerce Manager

Head of Fleet

Sales Manager

General Manager – Eddie's Doggy Daycare

Customer Experience Manager

Marketplace Strategic Growth Manager

Lead Online Manager

Account Manager

Operations Manager

E-Commerce Manager

BMW Retail Manager

Account Manager

Head of Campus Experience

Customer Service Manager

Customer Relations Manager

I want to receive the latest job alerts for customer service manager in stevenage

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