senior technical support Work, Jobs in stirling, stg (with Salaries)

Senior Service Advisor
Kilgannon Motors Ltd —Bannockburn
- Up to £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Employee discount
Quick apply
11d
SHE Manager
BAE Systems —Glasgow
- Up to £66,500 a year
2d
Senior Environmental Consultant
Assystem —Stirling
- Mentoring
- Communication skills
Senior Data Architect - FTC
M&G plc —Stirling
- Full-time
- Machine learning
- Financial services
- Annual leave
9d
Senior Planner-1
Dalcour Maclaren —Stirling
- Military
- Business development
- Analysis skills
- Free parking
- Annual leave
Quick apply
Technical Trainer & Assessor
ALSTOM —Glasgow
- £51,000 a year
- Day shift
- Microsoft Office
- Driving
- Annual leave
7d
SSAS & SIPP Senior Technician
XPS Pensions Group —Stirling
- Full-time
- Management
- Computer literacy
- English
- Employee discount
- Referral programme
Customer Assistance Support
iomart —Glasgow
- £26,500 a year
- Full-time
- IT
- Communication skills
18h
Data & Information Management Senior Analyst
Sky —Livingston
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
Senior System Integration Engineer
M Group —Grangemouth
- Overtime
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Senior Data & AI Architect
M&G plc —Stirling
- Full-time
- Machine learning
- Financial services
- AI
- Annual leave
7h
Senior Quality Engineer
Oceaneering —Rosyth
- Full-time
- Microsoft Office
- Continuous improvement
Assistant Maintenance Services Manager
NHS Scotland —Airdrie
- £43,231 - £52,679 a year
- Call to connect
- Maintenance
- Communication skills
- Annual leave
- Sick pay
14d
Senior Specialist Clinical Engineer – Medical Physics
NHS Scotland —Clydebank
- £52,845 - £61,466 a year
Head of SHEQ
Sureserve —Bathgate
- Up to £70,000 a month
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
9d
Technical Administrator
Gateley —Glasgow
- Microsoft Excel
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Specialist Customer Care – Intermediary Mortgage Expert
Barclays —Glasgow
- Hybrid work
- Customer service
- Administrative experience
- Banking
Customer Service Supervisor
Teleperformance —Glasgow
- £33,000 a year
- Full-time
- Management
- Customer service
- Computer skills
1d
Project Director
BAM Nuttall —Kilsyth
- Engineering
- Project management
- Travel
Lab Leader
Chemify Ltd —Glasgow
- Bachelor's degree
- No travel
- Leadership
Quick apply

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Senior Service Advisor

Kilgannon Motors Ltd
Bannockburn

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year
11 days ago

Benefits

Employee mentoring programme
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Mentoring
Cash handling
Communication skills
Mechanical knowledge

Full job description

Overview
We are looking for an experienced service advisor, we see this as a key role in the business and a genuinely rewarding position for someone who enjoys working with people solving problems, and keeping things organised.

You will play an important part in the day-to-day success of the workshop by keeping customers informed, supporting technicians, and helping work flow smoothly. The role is varied and engaging, and while it involves managing several tasks at once, the right structure and systems make it enjoyable and satisfying.

This isn't just a desk job or answering calls - it's about communication, coordination, and being part of what keeps the business running smoothly.

Why Join us?

We're a well established, family-run independent garage based in Stirling. The business is expanding, and this role is central to that growth. We're known for honest advice, high standards, and doing things properly. We take the Service Advisor role seriously and support our people with good systems, tried and tested processes, and proper training.

Duties

Acting as the main link between customers and technicians, relaying information clearly and accurately
Explaining vehicle issues and recommended work in a clear, customer-friendly way
Managing customer expectations professionally and honestly
Handling phone calls, emails, and walk in customers, alongside existing tasks
Following and prioritising a daily task list to ensure nothing is missed
Booking work accurately and efficiently on the system
Ordering parts, checking deliveries, and completing associated admin
Supporting smooth workflow through the workshop
Taking ownership of aftersales responsibilities by proactively following up with customers after service or repair, ensuring satisfaction, resolving any outstanding concerns, and identifying opportunities to build long-term customer relationships and repeat business
Working as part of a close, professional team and following our 7 Step Process

Experience

Proven experience in a customer service role within the automotive industry is preferred.
Mechanical knowledge or background is advantageous to better understand vehicle issues and communicate effectively with technicians.
Demonstrated ability in upselling services or products to enhance revenue opportunities.
Experience handling cash transactions accurately and confidently managing financial procedures.
Excellent communication skills, both verbal and written, with a professional demeanour.
Ability to build trust with customers through attentive listening and personalised service. This position offers an engaging environment where your technical knowledge and customer service skills can thrive, contributing directly to customer satisfaction and business success.

Offering a starting salary of up to £35,000 (depending on experience), this role is well suited to an individual from the motor trade seeking a new and rewarding challenge.

Job Types: Full-time, Permanent

Benefits:

Company pension
Employee discount
Employee mentoring programme

Experience:

Service Advisor: 4 years (required)

Licence/Certification:

UK Drivers License (required)

Work Location: In person

Quick apply

Refine Your Search

senior technical support jobs in stirling, stg

Senior Service Advisor

SHE Manager

Senior Environmental Consultant

Senior Data Architect - FTC

Senior Planner-1

Technical Trainer & Assessor

SSAS & SIPP Senior Technician

Customer Assistance Support

Data & Information Management Senior Analyst

Senior System Integration Engineer

Senior Data & AI Architect

Senior Quality Engineer

Assistant Maintenance Services Manager

Senior Specialist Clinical Engineer – Medical Physics

Head of SHEQ

Technical Administrator

Specialist Customer Care – Intermediary Mortgage Expert

Customer Service Supervisor

Project Director

Lab Leader

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