Service Desk Technician (12-month FTC)
Cubic Corporation —Stockton-on-Tees
- Full-time
Alcohol & Drug Technician - Middlesborough / Yorkshire
Health Partners —Middlesbrough
- Annual leave
8d
Laboratory Preparation Technician
Lloyds Register GMT Ltd —Redcar
- £28,000 - £29,000 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
Quick apply
2d
Laboratory Technician
SGS —Middlesbrough
- £25,000 - £27,000 a year
- Full-time
- Laboratory experience
- Quality control
- IT
- Annual leave
Quick apply
13d
CAD Technician
Paisley Site Services Ltd —Stockton-on-Tees
- £30,000 - £35,000 a year
- Full-time
- Schematics
- CAD
- Microsoft Office
- Free parking
Quick apply
12d
Pharmacy Dispenser
Green Life Pharma Ltd —Stockton-on-Tees
- From £12.71 an hour
- Part-time
- Medication administration
- Patient care
- In-person
- Employee discount
Quick apply
Pest Control Job Technician
Rentokil Initial Group —Stockton-on-Tees
- £27,788 - £32,000 a year
- Overtime
- Customer service
- Driving
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
Technician Apprentice
MAN Truck & Bus UK —Stockton-on-Tees
- Up to £17,000 a year
- English
- Analysis skills
- Maths
Mercedes-Benz Vehicle Technician
Sytner Mercedes-Benz of Teesside —Teesside
- Full-time
- Customer service
- Employee discount
Construction Plant Technician
SunbeltRentals —Stockton-on-Tees
- Mechanical knowledge
- Employee assistance programme
Quick apply
Pest Control Technician
Middlesbrough Council —Middlesbrough
- £27,254 - £28,142 a year
- Full-time
- Driving
- Travel
Pest Technician - Middlesborough/Stockton
Ecolab Inc. —Middlesbrough
- Up to £30,000 a year
- Overtime
- Nursing home
- Paid training
12d
Workshop Controller - Stockton Kia
Stockton Kia —Stockton-on-Tees
- Overtime
- Driving
- Welding
- In-person
- Store discount
- Employee discount
Quick apply
13d
Quality Technician
Senstronics Ltd —Newton Aycliffe
- £32,032.54 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Analysis skills
- Free parking
- Employee discount
Quick apply
14d
Service Desk Team Leader
Indra Group UK & Ireland —Stockton-on-Tees
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee assistance programme
Quick apply
5d
Service Technician (SSI)
Unique Group —Darlington
- Full-time
- Computer literacy
- ERP systems
- Maintenance
Mobile Plant Fitter
Greenwood Hire —Middlesbrough
- Up to £75,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Communication skills
Quick apply
8d
CAD Technician
Danesmoor —Newton Aycliffe
- £27,940.32 - £29,344.02 a year
- Full-time
- Microsoft Excel
- Schematics
- CAD
- Free parking
- Health & wellbeing programme
Quick apply
5d
Plant Technician
SunbeltRentals —Stockton-on-Tees
- Employee assistance programme
Quick apply
5d
HGV Technician
Thompson Commercials Ltd —Billingham
- Full-time
- Heavy lifting
- Power tools
- Hand tools
- Annual leave
- Work from home
Quick apply
11d

I want to receive the latest job alerts for service technician in stockton on tees, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service technician jobs near stockton on tees, dur

Service Desk Technician (12-month FTC)

Cubic Corporation -
Stockton-on-Tees

Apply Now

Job details

Full-time

Qualifications

Operating systems

Full job description

Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

As part of the One Support team, reporting to a Service Desk Team Leader you will be working as part of a dynamic, fast paced and rapidly expanding team based in our Stockton On Tees office, you will be responsible for handling calls, emails and monitoring alerts from all over the world to ensure continual, excellent customer service is on-going whilst resolving incidents or dispatching engineers to fix issues in Europe, North America and Asia Pacific.

Job Duties and Responsibilities:

Cover a rotating shift pattern.
Handle incoming telephone calls and emails with a high degree of customer satisfaction.
Respond to monitoring alerts from around the world in a timely manner using companies ticketing system.
Work diligently as part of a multi skilled team.
Attend training sessions as and when scheduled.
Organise communications and conference calls in the event of Major Incidents.
Actively contribute to your own development as part of a structured career development programe.
Comply with Cubic’s values and adherence to all company policy and procedures. In particular comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures.
In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.

Skills knowledge and experience:

Essential

Familiarity with operating systems, languages and a service centre environment. -essential
Passionate about customer services, understanding the importance of maintaining good customer relations.
Able to communicate effectively over the telephone and using electronic mediums.
Broad experience of communicating with customers in varying support situations.
Able to make a significant contribution in a team environment.
Able to adapt rapidly to a changing environment.
Experienced in working to targets around response and timeliness.

Desirable

An appreciation of the development of the Transport Industry.
Familiarity with operating systems, languages and service Centre environment.
Experience of working in an environment of dispatching resources to the field.

Education and qualifications:

Essential

Minimum of 4 GCSEs including Maths & English (grade A-C) or equivalent.

Desirable

ITIL (v3) Foundation.

Basic Security checks are required for this role

‎

Worker Type:

Employee

‎

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

Apply Now

Refine Your Search

service technician jobs in stockton on tees, dur

Service Desk Technician (12-month FTC)

Alcohol & Drug Technician - Middlesborough / Yorkshire

Laboratory Preparation Technician

Laboratory Technician

CAD Technician

Pharmacy Dispenser

Pest Control Job Technician

Technician Apprentice

Mercedes-Benz Vehicle Technician

Construction Plant Technician

Pest Control Technician

Pest Technician - Middlesborough/Stockton

Workshop Controller - Stockton Kia

Quality Technician

Service Desk Team Leader

Service Technician (SSI)

Mobile Plant Fitter

CAD Technician

Plant Technician

HGV Technician

I want to receive the latest job alerts for service technician in stockton on tees, dur

Related Searches

Explore jobs in more locations

Business Unit:

Company Details:

Job Details:

Worker Type:

Jobseeker tools

Employer Tools

Browse

Stay Connected