Team coordinator Work, Jobs in Stockton On Tees, Dur (with Salaries)

Customer Care Co-ordinator
Tees valley trade group —Stockton-on-Tees
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Writing skills
Quick apply
2d
Adult Skills Coordinator
Middlesbrough Council —Middlesbrough
- £39,152 - £40,777 a year
- Full-time
- Management
- Leadership
10d
Import/Export Coordinator
Cleveland Cable Co Ltd —Middlesbrough
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
Quick apply
10d
Technical Coordinator
Warburtons —Stockton-on-Tees
- £35,000 a year
- Full-time
- Bakery
- Continuous improvement
- Quality control
- Annual leave
- Employee discount
Corrosion PreventionTechnician (Nationwide – Full Training Provided)
Corrpro Companies Europe Limited —Stockton-on-Tees
- £25,970 a year
- Full-time
- No experience needed
- Travel
- Power tools
- Employee assistance programme
Quick apply
Showroom Project Coordinator
B&Q —Stockton-on-Tees
- £14.10 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Graduate Supply Chain, Planning and Logistics Coordinator
CA Group Ltd —Bishop Auckland
- Full-time
- Computer literacy
- No experience needed
- Bachelor's degree
Quick apply
Mental Health and Addictions Triage Advisor
Priory —Stockton-On-Tees
- £30,000 a year
- Weekend availability
- Case management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Oral Health Promotion Advisor
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £32,073 - £39,043 a year
- Part-time
- Teaching
Work Placement Coordinator (2 posts)
Middlesbrough College —Middlesbrough
- £29,482 - £31,453 a year
- Call to connect
- Computer literacy
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
Workplace Wellbeing Coordinator
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Social Value Coordinator – Tees Valley
Kanadevia Inova AG —Middlesbrough
- £30,000 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
7d
Corrosion Prevention (Cathodic Protection) Service Technician (Nationwide – Full Training Provided)
Corrpro Companies Europe Limited —Stockton-on-Tees
- £25,970 a year
- Full-time
- No experience needed
- Travel
- Employee assistance programme
Quick apply
Registered Manager
The Five Lamps Organisation —Thornaby on Tees
- From £35,000 a year
- Weekend availability
- Team management
- Training & development
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
School Librarian - (Learning Resource Centre Co-ordinator)
Outwood Grange Academies Trust —Cleveland
- £9,411 - £9,721 a month
- Part-time
- School
- Employee assistance programme
8d
Sales Co-ordinator
UK Gutter Maintenance —Stockton-on-Tees
- From £24,000 a year
- Part-time
- Microsoft Powerpoint
- Data analysis skills
- English
Quick apply
Divisional Activities Lead - Central Division
Barchester Healthcare —Darlington
- Up to £43,775 a year
- Travel
- Training & development
Quick apply
Anti-Social Behaviour Resolution Lead x2 (6 month Fixed Term)
Thirteen —Middlesbrough
- £41,881 a year
- Call to connect
- Annual leave
Facilities Coordinator
ISS Facility Services —Durham
- Customer service
- Organisational skills
- Communication skills
Quick apply
9d
Project Support Coordinator
Carey Group —Middlesbrough
- Full-time
- Microsoft Office
- Organisational skills
- Construction experience
Quick apply
10d

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Customer Care Co-ordinator

Tees valley trade group
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
2 days ago

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
Writing skills
Project coordination
Internal department liaison
Microsoft Office Suite
Complaint handling
Quality control
Organisational skills
Construction contractor coordination
Construction coordination
Customer interaction
Multidisciplinary collaboration
Household contractor coordination
Communication skills

Full job description

Company Overview:

Tees Valley Flooring is a specialist flooring contractor, working with volume house builders to provide high-quality flooring solutions for new build homes. As a trusted partner to some of the UK’s largest developers, we aim to deliver exceptional service and quality on every project. Our customer care team is integral to ensuring client satisfaction, managing expectations, and resolving issues efficiently.

Role Overview:

The Customer Care Coordinator will play a vital role in ensuring that all flooring installations meet the high standards expected by our clients and their customers. You will work closely with internal teams, clients, homeowners, and fitters to ensure remedial works run smoothly from initial notification through to completion. This is a fast-paced role requiring excellent organisational skills, a focus on customer service, and the ability to resolve issues quickly and professionally.

Main Duties / Responsibilities:

Customer Liaison:

Act as the main point of contact for customer queries, complaints, and requests for remedial works.
Schedule and coordinate remedial works in line with agreed timescales, communicating effectively with housebuilders, homeowners, and installers regarding all remedial flooring-related queries, issues, and updates.
Provide timely, accurate, and professional responses to customer inquiries through phone, email, and online systems.

Project Coordination:

Track and update customer care works in both internal and external systems, ensuring accurate information is recorded and maintained.

Issue Resolution:

Handle customer complaints and concerns regarding product quality, delivery, and installation, providing timely solutions.
Coordinate site inspections with fitters for any issues that require resolution.
Work proactively to identify and resolve potential issues before they impact the client or project timelines.

Quality Control:

Conduct follow-up calls or surveys to gather customer feedback and improve service delivery.

Administrative Support:

Maintain accurate records of customer interactions, issues, and resolutions using the relevant systems.
Prepare and maintain client reports, performance data, and assist other administrative duties as required.

Collaboration & Teamwork:

Work closely with internal departments and operational teams to ensure smooth project execution.

Experience and Qualifications:

Experience:
Proven experience in a customer service or project coordination role is preferred.
Experience working with national housebuilders, large-scale construction projects or the flooring industry is preferred.

Qualifications:

A relevant qualification in customer service or business administration is preferred.
Knowledge of flooring products and installation processes is preferred.

Skills:

Strong communication skills, both verbal and written, with the ability to manage multiple stakeholders effectively.
Excellent organisational and multitasking abilities to manage competing priorities.
Problem-solving skills and a customer-focused approach to resolving issues.
High level of attention to detail and accuracy.
Proficient in Microsoft Office (Word, Excel, Outlook).
Experience with CRM systems is preferred but not essential.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

team coordinator jobs in stockton on tees, dur

Customer Care Co-ordinator

Adult Skills Coordinator

Import/Export Coordinator

Technical Coordinator

Corrosion PreventionTechnician (Nationwide – Full Training Provided)

Showroom Project Coordinator

Graduate Supply Chain, Planning and Logistics Coordinator

Mental Health and Addictions Triage Advisor

Oral Health Promotion Advisor

Work Placement Coordinator (2 posts)

Workplace Wellbeing Coordinator

Social Value Coordinator – Tees Valley

Corrosion Prevention (Cathodic Protection) Service Technician (Nationwide – Full Training Provided)

Registered Manager

School Librarian - (Learning Resource Centre Co-ordinator)

Sales Co-ordinator

Divisional Activities Lead - Central Division

Anti-Social Behaviour Resolution Lead x2 (6 month Fixed Term)

Facilities Coordinator

Project Support Coordinator

I want to receive the latest job alerts for team coordinator in stockton on tees, dur

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