Head of customer service Work, Jobs in Stowmarket, Sfk (with Salaries)

Brand & Marketing Lead
Bishop and Miller Auctioneers —Stowmarket
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- Marketing
- Free parking
1d
Transport Planner
Kersey Freight Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
Account Coordinator Team Lead (PC&B)
Berlin Packaging —Hadleigh
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
Head of Governance, Risk and Compliance
Call Assist —Colchester
- Full-time
- Continuous improvement
- Travel
- In-person
- Work from home
- Employee discount
Quick apply
7d
Temporary Lettings Assessor
West Suffolk Council —West Suffolk
- £33,143 - £38,220 a year
- Temporary
- Employee assistance programme
- Employee discount
Business Intelligence Analyst
OCS Group —Ipswich
- Monday to Friday
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Hard Services Category Manager
OCS Group —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Experience Manager
Natures Menu —Snetterton
- £60,000 - £70,000 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
- Store discount
- Work from home
Quick apply
7h
Head of Operations & Business Development
Colchester City Council —Colchester
- £60,000 a year
- Full-time
- Management
- Business development
8d
Care Assistant
E CARE —Colchester
- £12.85 - £14.70 an hour
- Part-time
- No experience needed
- In-person
- Communication skills
- Paid training
- Flexible schedule
Quick apply
10d
Transport & Operations Co-ordinator
Pre-Pour Reinforcements Ltd —Woolpit
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Fundraising and Events Administrator (part-time)
Inspire Suffolk —Gainsborough
- £24,762 - £27,419 a year
- Part-time
- CRM software
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Building Surveyor
Advantage Home Construction Insurance (AHCI) —Ipswich
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
- Work from home
Quick apply
9d
Purchasing, Stock & Purchase Ledger Assistant
TGA Mobility Ltd —Sudbury
- £26,550 - £28,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Annual leave
14d
IT Procurement Category Manager
OCS Group —Ipswich
- IT
- Communication skills
Quick apply
Global Head of Marketing
Treatt —Bury St. Edmunds
- Full-time
- Hybrid work
- Marketing
- No degree
- Leadership
Port Operations Manager
Fred. Olsen —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Travel
- Employee discount
9d
Finance Business Partner FTC
OCS Group —Ipswich
- Microsoft Excel
- ERP systems
- Communication skills
Quick apply
9d
Payroll Process Expert - EMEA
Informa Global Support —Colchester
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Project management
- Annual leave
- Work from home
Quick apply

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Brand & Marketing Lead

Bishop and Miller Auctioneers
Stowmarket

Quick apply

Job details

Part-time
£40,000 - £50,000 a year
1 day ago

Benefits

Free parking

Qualifications

Branding
Social media management
Analysis skills
Market research
Marketing

Full job description

Brand & Marketing Lead

Build brands. Measure what matters. Shape the future.

A flexible fractional opportunity for an ambitious marketer.

Creativity gets attention.

Data drives decisions.

The best marketing does both.

We're looking for a commercially minded marketer who can build outstanding brands, create campaigns people remember, and prove exactly how marketing contributes to business growth.

This isn't a role where marketing simply supports the business. Marketing is one of the drivers of our growth, and you'll work directly with the leadership team to help shape the future of multiple ambitious businesses.

You'll have the freedom to test ideas, challenge convention and influence major decisions, but we expect every decision to be supported by evidence.

About Us

Bishop & Miller Auctioneers is an East Anglian auction business with big ambitions incorporating lean, technology and high standards in customer service. Alongside our established auction business, we're developing exciting new ventures, including Plastic Culture Ltd which only launched a April.

We're building businesses that stand out for the quality of their customer experience, their operational excellence and the strength of their brands.

We're looking for someone who wants to help build businesses, not simply market them.

How We Work

We believe the best businesses are built through experimentation and continuous improvement.

No campaign is ever perfect.

We test ideas.

We measure the results.

We learn quickly.

Then we improve.

Success isn't about always being right. It's about learning faster than everyone else.

You'll be someone who naturally asks:

What worked?
What didn't?
What have we learnt?
What should we try next?

If that sounds like the way you already think, you'll fit in well here.

The Role

You'll lead marketing across multiple businesses, including Bishop & Miller Auctioneers and Plastic Culture.

This is a strategic, hands-on role. You'll be expected to think like a Head of Marketing while still enjoying rolling your sleeves up and making things happen.

You'll shape brand strategy, customer acquisition, events, partnerships, digital and customer experience.

Equally importantly, you'll build the reporting systems that allow us to understand exactly what's working, what's not, and where we should invest next.

We don't want someone who simply produces marketing.

We want someone who helps build better businesses.

What You'll Be Doing

Develop and deliver marketing strategies across multiple brands.
Build distinctive brands that customers recognise and trust.
Plan and deliver campaigns across digital, print, email, social media and events.
Increase customer acquisition and strengthen customer loyalty.
Analyse customer behaviour.
Create dashboards that clearly communicate marketing performance.
Track key metrics including customer acquisition, repeat business, customer lifetime value, engagement, conversion rates and return on investment.
Present findings in a simple, visual and commercially meaningful way.
Continually test, measure and improve marketing performance.
Help leadership make better commercial decisions through clear marketing insight.

We're Looking For Someone Who

Thinks creatively but makes decisions analytically.
Understands that great brands drive commercial success.
Can translate complex data into practical business decisions.
Enjoys building systems as much as creating campaigns.
Challenges assumptions with evidence rather than opinion.
Takes ownership and follows ideas through to completion.
Gets excited by solving commercial problems, not simply creating content.
Can explain marketing performance clearly to people with no marketing background.

Success After 12 Months

You'll know you're succeeding if:

Customer acquisition is increasing.
More customers are returning.
Marketing return on investment is improving.
Every campaign has measurable objectives.
Our brands are stronger and more recognisable.
Leadership can make faster, better decisions because the data is clear.
You've built a marketing function that becomes smarter every month.

The Opportunity

This is a flexible fractional role, giving you the freedom to shape your working pattern around delivering exceptional results rather than simply filling hours.

We're interested in outcomes, not presenteeism.

You'll have genuine influence across a growing group of businesses and the opportunity to build a marketing function from the ground up.

As our businesses continue to grow, there is significant opportunity for the role to grow with them.

If you're someone who enjoys making a meaningful impact, building brands and helping ambitious businesses grow, we'd love to hear from you.

Show Us Your Impact

Rather than simply telling us what you've done, show us the difference you made.

Tell us:

What problem were you trying to solve?
What did you do?
How did you measure success?
What happened?
What did you learn?
What would you do differently next time?

We're interested in marketers who can demonstrate measurable commercial impact, not just creative output.

Please send your CV to [email protected] together with examples of campaigns or projects that delivered measurable results, explaining the role you personally played in achieving them.

Pay: £40,000.00-£50,000.00 per year

Benefits:

Free parking

Work Location: Hybrid remote in Stowmarket

Quick apply

Refine Your Search

head of customer service jobs in stowmarket, sfk

Brand & Marketing Lead

Transport Planner

Account Coordinator Team Lead (PC&B)

Head of Governance, Risk and Compliance

Temporary Lettings Assessor

Business Intelligence Analyst

Hard Services Category Manager

Customer Experience Manager

Head of Operations & Business Development

Care Assistant

Transport & Operations Co-ordinator

Fundraising and Events Administrator (part-time)

Customer Service Advisor - Remote

Building Surveyor

Purchasing, Stock & Purchase Ledger Assistant

IT Procurement Category Manager

Global Head of Marketing

Port Operations Manager

Finance Business Partner FTC

Payroll Process Expert - EMEA

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