Service coordinator Work, Jobs in Stratford Upon Avon, War (with Salaries)

Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
2d
Careers and Progression Adviser
WCG —Warwick
- £26,913 - £29,562 a year
- Full-time
- Administrative experience
- University
- Travel
- Free parking
Quick apply
6d
Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
3d
Facilities Coordinator
British Motor Industry Heritage Trust —Warwick
- £28,000 a year
- Full-time
- Maintenance
- Agile
- IT
- Annual leave
- Employee discount
Quick apply
7d
Aftercare Co-ordinator
Cherwell Windows —Banbury
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
2d
Referral Advice Officer
Resources for Autism —Birmingham
- £6,994 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Working with children
- Employee assistance programme
- Flexible schedule
Quick apply
14d
HQ Coordinator
Early Years Studios —Leamington Spa
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Paid training
- Health & wellbeing programme
Quick apply
10d
Service Coordinator
Bailey & Bowes Recruitment —Solihull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
2d
Trafficking and Exploitation (TE) Coordinator
Warwickshire Police —Leamington Spa
- £33,603 - £39,276 a year
- Full-time
9h
SEND Resolution Officer
Warwickshire County Council —Warwick
- £33,699 - £36,363 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
3d
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Duty Coordinator
Warwickshire County Council —Warwick
- £26,403 - £28,142 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
Estates Environmental Co-ordinator
Platform Housing —Worcester
- £29,154 - £32,393 a year
- Monday to Friday
- Administrative experience
- Travel
- Free parking
- Annual leave
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Gym membership
Training Co-ordinator
Britvic Soft Drinks Ltd —Rugby
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
1d
Activities Coordinator
Aria Care —Chipping Campden
- £12.71 an hour
- Nursing home
Events Coordinator
Weston Lawns Farm —Bedworth
- £15 - £17 an hour
- Part-time
- Bar
- Organisational skills
- Time management
- Employee discount
Quick apply
Lead Coordinator
EMR Group —Birmingham
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
6d
Homeless Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount
Quality and Compliance Co-Ordinator
AJM Healthcare —Birmingham
- Annual leave
- Employee assistance programme
Quick apply
3d

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Clinical Admin Coordinator

Newson Health -
Stratford-upon-Avon

Quick apply

Job details

Permanent | Full-time
£26,737.00 - £26,737.28 a year
2 days ago

Benefits

Company pension
Work from home
Employee assistance programme
Employee discount
Gym membership

Qualifications

Customer service
Scientific research
English
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management

Full job description

About Us

Newson Health Limited is an Outstanding CQC-registered hormonal health and wellbeing centre established in 2018, dedicated to the care of women with hormonal conditions including Menopause, Perimenopause, PMS and PMDD.

Our Vision

Improving the health, wellbeing and lives of all our patients

Our Mission:

Our vision will be achieved by us continuing to listen, educate, empower and enable our patients to have choice and control over their health and wellbeing - they are at the heart of everything we do.

Our approach is inclusive, innovative and informed by the latest scientific knowledge and research, as well as using our clinical expertise and experience to deliver the best personalised care.

We are leading the way in research and education; we ensure women with hormonal changes are supported and informed.

Our individualised approach ensures the optimal treatment options are available and our patients are central to all decision-making processes.

Your Role:

The Clinical Admin Coordinator plays a key role in delivering an exceptional patient experience and ensuring the smooth running of clinic operations. Acting as a first point of contact for both new and existing patients, the postholder provides comprehensive administrative, patient support and diary management services.

The role supports patients throughout their journey with Newson Health, from initial enquiry and appointment booking through to ongoing aftercare and clinical administration, ensuring all interactions are handled professionally, efficiently and with empathy.

This role involves regular telephone-based communication and requires individuals who are confident engaging with patients and colleagues over the phone as a key part of their daily responsibilities.

Your Responsibilities

Patient Support & Communication

Act as a primary point of contact for new and existing patients via telephone, email, webchat and other communication channels.
Respond to patient enquiries professionally and provide accurate information regarding appointments, services, fees, forms and processes.
Support patients with aftercare queries and signpost appropriately where required.
Create and maintain patient records, ensuring information is accurate and up to date.
Deliver a welcoming, professional and compassionate service at all times, including during periods of high demand and when managing complex or sensitive patient needs.

Appointment & Diary Management

Schedule and manage appointments for patients with clinicians.
Maintain clinician diaries and manage patient requests to reschedule or cancel appointments.
Monitor waiting lists and proactively contact patients when appointments become available.
Ensure clinician diaries are utilised effectively and appointments are scheduled accurately and chronologically.
Support the coordination of clinician workloads and clinic capacity.

Clinical & Operational Administration

Prepare and send patient letters following consultations.
Process medical reports, subject access requests and clinical correspondence.
Manage clinical file systems and patient records, including registrations and data updates.
Manage invoicing and process payments for appointments, prescriptions and blood tests.
Handle generic practice emails, referral intake and pathology allocation as required.
Support recall management activities and patient follow-up processes.
Assist with notes digitisation and other record-keeping activities.
Ensure all patient information and clinical records are managed in accordance with GDPR and organisational confidentiality requirements.
Attend team meetings and contribute to service improvement initiatives.
Support the wider administration team and undertake additional duties within the scope of the role.

Your Knowledge

Excellent verbal and written communication skills with a professional, friendly and empathetic approach.
Confident and comfortable communicating with patients by telephone and able to manage a high volume of inbound and outbound calls.
Excellent telephone manner with the ability to build rapport, gather information and manage queries effectively.
Strong spoken and written English.
Proficient in Microsoft Office applications and able to learn and use a range of organisational systems.
Strong organisational and time management skills with the ability to manage competing priorities.
Ability to work accurately and maintain attention to detail in a fast-paced environment.
Ability to work both independently and collaboratively as part of a team.
Strong team-working skills, demonstrating a willingness to support colleagues and contribute to shared team objectives.
Flexible and adaptable approach to changing priorities and business needs.
Ability to use initiative and problem-solving skills to identify solutions and improve processes.
Professional, approachable and patient-focused at all times.
Previous experience in an administrative, customer service or healthcare environment would be advantageous.

Job Type

Permanent, Full-Time

Salary

£26,737.28 per annum.

Location

Working on a hybrid-basis, hours are to be performed at our office in the centre of Stratford-upon-Avon with the option to work remotely up to two days a week following a successful probationary period.

Benefits

In addition to a competitive salary, we offer a wide range of benefits including:

Employee assistance program.
Retail discounts and cashback portal.
25 days leave plus bank holidays (prorated).
Eye test vouchers.
Free access to our balance+ app.

After qualifying period:

Discounted appointments.
6% employer pension contribution.
£750 benefit pot (Health Care Cash Plan, Gym Memberships, Home and Technology Vouchers, Dental Insurance).
Enhanced family leave including study leave, foster care leave, and enhanced maternity/paternity pay.

Quick apply

Refine Your Search

service coordinator jobs in stratford upon avon, war

Clinical Admin Coordinator

Careers and Progression Adviser

Operations Co-ordinator

Facilities Coordinator

Aftercare Co-ordinator

Referral Advice Officer

HQ Coordinator

Service Coordinator

Trafficking and Exploitation (TE) Coordinator

SEND Resolution Officer

Account Coordinator

Duty Coordinator

Estates Environmental Co-ordinator

Bookings Coordinator

Training Co-ordinator

Activities Coordinator

Events Coordinator

Lead Coordinator

Homeless Recovery Coordinator

Quality and Compliance Co-Ordinator

I want to receive the latest job alerts for service coordinator in stratford upon avon, war

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