Customer support representative Work, Jobs in Studley, War (with Salaries)

Account Support Coordinator
Arcus FM —Redditch
- Up to £35,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
9d
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
Canvasser Representative
Corporate Commerical Surveyors —Bromsgrove
- £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Referral programme
Quick apply
9d
Office & Recruitment Administrator (Part-Time)
Bluebird Care Bromsgrove & Redditch —Bromsgrove
- £25,800 a year
- Part-time
- Microsoft Office
- Administrative experience
- Care plans
- Referral programme
Quick apply
22h
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Sales Representative
Retail Innovation Group —Coventry
- £15,398.00 - £15,398.80 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Site Technician
BAM Construction —Redditch
- £13.05 - £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Town Ambassador
Warwick Visitor Information Centre/Warwick Town Council —Warwick
- £13.26 an hour
- Temporary
- In-person
Quick apply
4d
Office Administrator
Batt laboratories ltd —Coventry
- £13,230 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Sales Manager
Purple Granite Ltd —Kidderminster
- From £30,000 a year
- Full-time
- Management
- Sales
- In-person
- Free parking
Quick apply
Marketing Associate
TBC —Bromsgrove
- £27,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Free parking
3d
Supervisor
Mears Group —Evesham
- Up to £39,627 a year
- Monday to Friday
- Management
- Maintenance
- Driving
- Annual leave
- Employee assistance programme
Sales Development Representative
Sage Partners —Birmingham
- £25,000 - £34,998 a year
- Full-time
- Hospitality
- Customer service
Quick apply
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
10d
Internal Sales Co-Ordinator-Office Based
Sumitomo Electric Hardmetal Ltd —Longbridge
- £25,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service
Emerald Green Energy Ltd —Birmingham
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
3d
Ambulance Care Assistant
EMED Group —Worcester
- £12.71 an hour
- Weekend availability
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
16h
Deputy Manager
Iceland —Dudley
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme

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customer support representative jobs near studley, war

Account Support Coordinator

Arcus FM -
Redditch

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Job details

Full-time
Up to £35,000 a year
9 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Excel
Numeracy
Analysis skills
Organisational skills
Pivot tables
Communication skills

Full job description

Why Join Us:

We are seeking an Account Support Coordinator to join our team on a 6-month FTC at our Redditch site. This role will focus on managing the high volume of quotes and estimates generated by the client, with the aim of reducing this volume through effective customer engagement.

You will support the Account Manager in delivering the agreed contract, ensuring performance standards and KPIs are consistently met.

About the Job:

Actively review quotes/estimates raised by the client for approval, ensuring communication with branch managers to seek approval for site specifics
Support the management of the CE process
Be the point of escalation on behalf of the client, ensuring SLAs can be delivered and aligned with the contract agreement
Review outstanding WO volume and manage outstanding tasks
Influence and work with client representatives to develop a culture if improvement and build effective relationships
Chase and escalate work order volume related issues to point of resolution with supplier
Manage communication between client and supplier
Support the wider team on an ad hoc basis, and subject to training, with things such system changes, data changes due to peak in demand
Support the creation of reports to manage quotes spend with client and demonstrate supplier spend
Identify and highlight trends, including quote/estimate rejections for a contractor are high
At the end of each month, support the provision of a detailed breakdown of work orders spend through quotes/estimates, for which have been paid
Build and maintain effective relationships with client, supplier, and internal teams

To be successful you will have::

Knowledge & Experience

Be a Proactive ‘self-starter’
Attention to detail
Ability to work to and meet tight deadlines
Ability to prioritise and manage own workload
Good analytical and organisational skills
Good communication skills (written and verbal) and the ability to communicate with colleagues at all levels of the business
Numeracy and Accuracy
An intermediate knowledge of Microsoft Excel - VLOOKUPS, Pivot tables etc.

When you join us, you will receive:

Salary: up to £35,000 (depending on experience)
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Discounts, vouchers, and financial aid programs

At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues.

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button

Apply Now

Refine Your Search

customer support representative jobs in studley, war

Account Support Coordinator

Sales Development Representative

Canvasser Representative

Office & Recruitment Administrator (Part-Time)

Services Manager

Sales Representative

Site Technician

Hygiene Manager

Town Ambassador

Office Administrator

Sales Manager

Marketing Associate

Supervisor

Sales Development Representative

Customer Success Representative – eShepherd

Internal Sales Co-Ordinator-Office Based

Retail Sales Advisor - Coventry

Customer Service

Ambulance Care Assistant

Deputy Manager

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