Service manager Work, Jobs in Studley, War (with Salaries)

Business Support Supervisor (R&M)
Redditch Borough Council —Redditch
- £36,363 - £40,777 a year
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
14d
Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
13d
Group Manager - Operations
Mellors Catering Services Limited —Redditch
- £34,873.50 a year
- Full-time
- Hybrid work
- Management
- Cooking
- Leadership
Quick apply
10h
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
- Annual leave
Quick apply
Service Manager
Spring Housing Association —Stratford-upon-Avon
- Up to £31,500 a year
- Weekend availability
- Cooking
- Organisational skills
- In-person
- Sick pay
Quick apply
Store Manager
Aldi —Solihull
- £52,910 - £69,000 a year
- Annual leave
M&S Brand Support Manager
Compass Group —Birmingham
- £45,000 a year
- Hotel
- Travel
- Communication skills
13d
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Public Health Service Manager, Public Health (2 roles)
Warwickshire County Council —Warwick
- £50,856 - £57,083 a year
- Full-time
- Annual leave
- Employee discount
10d
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Shift Manager
Greggs —Redditch
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Property Manager (Part-Time – 21 Hours per Week)
Belvoir Sales & Lettings Stratford Upon Avon —Stratford-upon-Avon
- Part-time
- Customer service
- Driving
- In-person
- Flexible schedule
- Sick pay
Quick apply
11d
Pricing Administrator -Part Time
CVP —Studley
- £12,393 a year
- Part-time
- Microsoft Excel
- Sales
- Computer literacy
- Free parking
- Store discount
Quick apply
Group HR Resourcing Officer
Bristow and Sutor Group —Redditch
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Assistant Manager
Brunning & Price - Arrow Mill —Alcester
- £31,000 - £38,000 a year
- Overtime
- Hotel
- Restaurant
- Employee discount
- Referral programme
Quick apply
Head of Food & Beverage
Ardencote – F&B —Warwick
- £55,000 - £60,000 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
6d
Facilities Delivery Manager
NFU Mutual —Stratford-upon-Avon
- Up to £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Financial services
- Annual leave
- Employee discount
12d
Office Manager
Emixa —Solihull
- Microsoft Office
- Organisational skills
- Front desk
Quick apply
4d
Decision Maker – Camera Ticket Office
West Mercia Police —Droitwich
- £30,333 - £32,613 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
Centre Manager SYDNI Centre
The SYDNI Centre —Leamington Spa
- £42,000 a year
- Full-time
- Supervising experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
14d

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service manager jobs near studley, war

Business Support Supervisor (R&M)

Redditch Borough Council -
Redditch

Apply Now

Job details

£36,363 - £40,777 a year
14 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
IT
NVQ
Communication skills

Full job description

Job Introduction

Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services.

The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

The role

We are looking for a Business Support Supervisor to join our Repairs & Maintenance service. This is a key operational role responsible for leading our Business Support Officers/Schedulers and ensuring the smooth, efficient scheduling of responsive repairs and planned maintenance across the borough.

You will play a central part in managing our new Housing Management System, supporting workforce scheduling, appointment management and performance monitoring.

Key Requirements

Leading, supervising and developing a team of Business Support Officers/Schedulers.
Overseeing the scheduling of responsive repairs and planned maintenance, ensuring operatives are allocated effectively.
Monitoring daily workloads, rescheduling appointments and ensuring repairs are completed within target timescales.
Acting as a key point of contact for Customer Services regarding repairs enquiries.
Ensuring accurate use of IT systems, maintaining up‑to‑date records and producing performance reports.
Liaising with operatives, supervisors, contractors and tenants to coordinate access and resolve issues.
Managing customer enquiries and complaints in line with council policies.
Supporting continuous improvement by reviewing processes and identifying efficiencies.
Conducting 1:1s, appraisals and addressing performance issues where required.
Ensuring compliance with customer care standards, health and safety and data protection requirements.

Skills & experience

We’re looking for someone who is organised, proactive and confident in leading a busy team. You will bring:

At least 2 years’ experience in an administrative or technical environment (social housing desirable).
Experience supervising, motivating or leading staff.
Strong IT skills, including databases, scheduling systems and Microsoft Office.
Excellent communication and customer service skills, including handling complaints.
Ability to analyse data, produce reports and support performance monitoring.
Strong organisational skills with the ability to prioritise and manage competing demands.
GCSE Maths and English (Grade C or above) or equivalent.
NVQ Level 3 in Customer Services or Business Management (desirable).

Additional Information

The Councils offer a range of staff benefits:

pension
generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
flexible working, where appropriate
Employee Assistance Programme
access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Interview date: to be confirmed by the Repairs & Maintenance Management Team

What next

Need further information on the duties of this post? Please contact Mike Walsh (recruiting manager) on email [email protected]

If you experience difficulties when applying online then please contact HR at [email protected]

If this role interests you please select the 'Apply Now' button

Apply Now

Refine Your Search

service manager jobs in studley, war

Business Support Supervisor (R&M)

Operations Planning & Delivery Manager

Group Manager - Operations

Customer Service Delivery Manager

Service Manager

Store Manager

M&S Brand Support Manager

Shift Operations Manager

Public Health Service Manager, Public Health (2 roles)

Project Coordinator

Shift Manager

Property Manager (Part-Time – 21 Hours per Week)

Pricing Administrator -Part Time

Group HR Resourcing Officer

Assistant Manager

Head of Food & Beverage

Facilities Delivery Manager

Office Manager

Decision Maker – Camera Ticket Office

Centre Manager SYDNI Centre

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