Shipping Work, Jobs in Sudbury, Sfk (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
6d
Warehouse Operative
Evri —Bury St. Edmunds
- £14.35 - £21.53 an hour
- Overtime
- IT
- Annual leave
- Employee assistance programme
Ramp Handler
FedEx EU —Stansted
- £27,672.57 a year
- Full-time
- Employee assistance programme
Ocean Freight Quotations Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
5d
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
6h
Part Time Warehouse Operative
Mill Race Online —Colchester
- £12.21 - £12.71 an hour
- Part-time
- Heavy lifting
- Maintenance
- Quality control
- Store discount
- Employee discount
Quick apply
Shipping & Receiving Associate I
Tait —Haverhill
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Business Support Officer
Direct Shipping International Ltd —Colchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Free parking
Quick apply
MATERIALS PLANNING SUPPORT III
TE Connectivity —Witham
- Computer literacy
- Microsoft Office
- Travel
19h
Operations & Production Assistant - Luxury Leather Goods
Geoffrey Parker Games Ltd —Wimbish
- Full-time
- Sales
- Mechanical knowledge
Quick apply
7d
Picker/Packer
Storfil Fulfilment —Saffron Walden
- £13 - £14 an hour
- Full-time
- Heavy lifting
- Forklift
- Organisational skills
- Free parking
Quick apply
6d
Logistics Specialist
Magnera Corporation —Maldon
- Full-time
- Microsoft Excel
- Data analysis skills
- English
Stores and Despatch Operative
AirBench Ltd —Colchester
- £28,000 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
Quick apply
6d
Part Time Warehouse Operative - Colchester Area
Filao Trading Ltd —Ardleigh
- £12.21 - £13.49 an hour
- Part-time
- Heavy lifting
- Quality control
- Organisational skills
- Flexible schedule
Quick apply
3d
ASSEMBLY OPERATOR II
TE Connectivity —Braintree
- Travel
1h
CONTAINER CONTROL & STOCK COORDINATOR
Portable Space —Stowmarket
- Organisational skills
1d
Import Coordinator (Freight Forwarding Focus)
Commodity Centre UK Ltd —Great Braxted
- Up to £35,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Import Entry Clerk
Shield Shipping Limited —Ipswich
- £27,000 - £35,000 a year
- Full-time
- In-person
Quick apply
8d
Logistics Supervisor
Safran —Braintree
- Full-time
- Management
- Continuous improvement
- Organisational skills

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

shipping jobs in sudbury, sfk

Customer Service Advisor - Remote

Import Operations & Customer Services

Warehouse Operative

Ramp Handler

Ocean Freight Quotations Coordinator

Ocean Freight Import Coordinator

Part Time Warehouse Operative

Shipping & Receiving Associate I

Business Support Officer

MATERIALS PLANNING SUPPORT III

Operations & Production Assistant - Luxury Leather Goods

Picker/Packer

Logistics Specialist

Stores and Despatch Operative

Part Time Warehouse Operative - Colchester Area

ASSEMBLY OPERATOR II

CONTAINER CONTROL & STOCK COORDINATOR

Import Coordinator (Freight Forwarding Focus)

Import Entry Clerk

Logistics Supervisor

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