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2d

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Service Centre Manager - Ipswich & Southampton

Sulzer -
Ipswich

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Private medical insurance

Qualifications

Profit & loss
Continuous improvement
Business management

Full job description

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

We are looking for a Service Centre Manager to lead our Ipswich and Southampton Service Centres. This is a pivotal, multi-site leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation.

Our Southampton and Ipswich sites bring together skilled specialists delivering overhaul, repair, and upgrade services for pumps, turbines, compressors, and other rotating machinery. Working with major global energy companies, utilities, and industrial operators, we’re focused on reliability, innovation, and customer success.

Your main tasks and responsibilities:

Own the P&L for both the Southampton and Ipswich Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.
Lead and role model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.
Develop a future‑ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.
Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.
Build, coach, and develop high‑performing management teams at both sites, ensuring consistency in standards, behaviours, and operational practices.
Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.
Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).
Embed compliance and operational excellence, ensuring both sites consistently follow best practices.
Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.

To succeed in this role, you will need:

Proven experience leading people in an operational environment, ideally across multiple sites in an Industrial Engineering environment
Experience in business management, P&L ownership, and aftermarket or service-based environments.
A track record of driving transformation, growth, or organisational change.
Strong understanding of health, safety, and environmental requirements.
LEAN/Continuous Improvement experience (desirable).
NEBOSH qualification (desirable).

What we offer you

A competitive basic salary
An annual bonus based on a combination of company performance and your individual contribution
Private Medical Insurance
Car / Car Allowance
33 days annual leave.
Defined pension contributions.
Confidential support via Employee Assistance Programmes.
Discounted personal car leasing for you, your family, and friends.
Long Service Awards celebrating your commitment.
Continuous learning opportunities through Sulzer Learning Pathways.
As a Bronze Award holder of the MoD Defence Employer Recognition Scheme, we welcome and support veterans, reservists and Cadet Adult Volunteers with policies for training, camps and deployment, plus a growing internal military network.

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Apply Now

Refine Your Search

service manager jobs in suffolk

Service Centre Manager - Ipswich & Southampton

Local Service Manager

Operations Improvement Manager

Service Delivery Manager

General Manager

Graduate Management Trainee - Ipswich / Bury St Edmunds

Service Manager

Branch Manager

Delivery Manager

Deputy Manager

Home Manager

Sales Project Manager / Personal Assistant to the Chief Operating Officer

Supervisor

Estates and Operations Manager

Office Manager

Restaurant General Manager

Postperson with Driving

Senior Project Manager

Professional Services Manager

Operations Manager

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