Service manager Work, Jobs in Sunderland (with Salaries)

Duty Supervisor
Homeless Action —Sunderland
- £13.45 an hour
- Overtime
- Microsoft Outlook
- Salesforce
- Organisational skills
Quick apply
Warehouse Manager
JT Dove Limited —Sunderland
- Full-time
- Management
- Organisational skills
- In-person
- Store discount
- Profit sharing
Quick apply
Deputy Manager
ForeverCare —Sunderland
- £38,600 a year
- Organisational skills
- Care plans
- Time management
- Employee discount
Quick apply
Service Manager (Children and Young People)
Nova Care Group —Peterlee
- £52,000 a year
- Full-time
- IT
- Leadership
- Annual leave
- Referral programme
Junior Account Manager
TEMLA LASER —Washington
- £28,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
Quick apply
Hotel Duty Manager - Ramside Hall Hotel
Ramside Hall Hotel —Durham
- Weekend availability
- Hotel
- Supervising experience
- Team management
Quick apply
DadVocate Programme Manager
Inspired Human Resources Ltd —Gateshead
- £39,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Mentoring
- Social Work
Quick apply
13d
Customer Help Desk Co-ordinator
JLA —Sunderland
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Property Manager / Tenant Referencing Expert
Copeland Residential Ltd —Chester-le-Street
- £30,000 - £33,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
BPL - Relationship Support Executive
Barclays —Sunderland
- Microsoft Office
- Continuous improvement
- IT
2h
Graduate Management Trainee - Sunderland
Enterprise Mobility —Sunderland
- Full-time
- Sales
- Customer service
- Bachelor's degree
Retail Store Manager
French Connection —Dalton le Dale
- Up to £32,000 a year
- Full-time
- Management
- Customer service
- Team management
- Store discount
- Employee discount
Quick apply
Board Room Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
Quick apply
Service Manager
Vertu Motors —Sunderland
- £40,000 - £50,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
Hospitality Supervisor, Stadium of Light - Weekly Pay!
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Bus Driver - Hourly
Stagecoach —Sunderland
- £15.60 an hour
- Overtime
- School
- Employee assistance programme
- Employee discount
Hospitality Food and Beverage Opportunities, Stadium of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Middlesbrough
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Governance Manager
gentoo —Sunderland
- £62,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
8d

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Duty Supervisor

Homeless Action -
Sunderland

Quick apply

Job details

Zero hours contract
£13.45 an hour

Benefits

Discounted or free food
Canteen

Qualifications

Driving Licence
Microsoft Outlook
Salesforce
First aid
Organisational skills
SharePoint
IT
Leadership
Communication skills

Full job description

Overview

Homeless Action is a large homelessness charity and offers accommodation with support to vulnerable single homeless people. We are looking to appoint a Duty Supervisor on a permanent contract to work nights, weekends and bank holidays at our Sunderland based homeless hostel - Poplar House (26 beds). You will be expected to work an average of 44 hours per week, with overtime available.

We are seeking a proactive Duty Supervisor to provide support and supervision of our vulnerable residents whilst ensuring that the hostel environment is safe and secure. The ideal candidate will possess strong leadership qualities, excellent organisational skills, in addition to showing empathy and understanding to our vulnerable residents. The candidate will be expected to lone work with up to 26 vulnerable adults. This role includes night shifts on both weekdays (16.5 hours) and weekends (12.5 hours), in addition to weekend days (12.5 hours).

What we look for

Compassionate and understanding approach to clientele.
Previous experience working with vulnerable individuals preferred.
Good communication and organisational skills.
Be able to work as part of a team and independently.
Have a flexible and positive approach to work.
An Adult Social Care Level 2 qualification is preferred not essential. The successful candidate will be willing to work towards this qualification.
Willingness to undertake additional training courses as required.
First Aid trained is preferred.
A driving licence and access to own vehicle is desirable.

Duties

Safeguard the residents by ensuring that the premises are secure and that people within the hostel environment are authorised to be there and behaving in an appropriate manner.
To conduct and record welfare checks as required.
Provide support to residents and record this support within the digital support files.
Observe residents for symptoms of drug or alcohol misuse, liaising with the emergency services if necessary.
Ensure that any resident issues are clearly recorded in the handover and that any issues are communicated with the Support Officers and the Duty Supervisors.
Ensure that the hostel environment is clean, tidy and free from any evident defect and that the hostel is handed over in a clean and tidy state.
Prepare, cook and serve light meals for the residents as instructed by the Hostel Manager.
Record all accidents accurately in the Accident Book and provide an incident report to the Hostel Manager / Support staff.
Pass onto the Hostel Manager any complaints made by residents.
Liaise with the appropriate authorities as and when necessary.
Collect top-up, gas and electric monies from residents.
Control Petty cash expenditure.
Attend a pre shift and post shift handover.
Provide relief cover for Support Officers and other Duty Supervisors.
Comply with all of Homeless Actions policies.
Attend training programmes as and when required.
Carry out any other duty commensurate with the post, as required.

Skills

An understanding of professional boundaries.
A non-judgemental approach to working with homeless people, and an understanding of and commitment to Diversity & Equality.
An understanding of the needs and support requirements of vulnerable clients on low (or no) incomes, including those with mental health and/or substance dependency problems.
Basic IT skills - Outlook, SharePoint and Salesforce experience preferred not essential.
Strong communication skills.

The Charity reserves the right to vary duties and responsibilities at anytime however not outside what is considered reasonable to the original post.

All applicants must pass an enhanced DBS check and provide satisfactory references.

Pay: £13.45 per hour

Benefits:

Canteen
Discounted or free food

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in sunderland

Duty Supervisor

Warehouse Manager

Deputy Manager

Service Manager (Children and Young People)

Junior Account Manager

Hotel Duty Manager - Ramside Hall Hotel

DadVocate Programme Manager

Customer Help Desk Co-ordinator

Property Manager / Tenant Referencing Expert

BPL - Relationship Support Executive

Graduate Management Trainee - Sunderland

Retail Store Manager

Board Room Manager, Stadium Of Light

Automotive customer service manager

Service Manager

Hospitality Supervisor, Stadium of Light - Weekly Pay!

Bus Driver - Hourly

Hospitality Food and Beverage Opportunities, Stadium of Light

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Governance Manager

I want to receive the latest job alerts for service manager in sunderland

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