Customer care specialist Work, Jobs in Sutton Scotney, Ham (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
12d
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Sales Advisor
Tapi —Andover
- Full-time
- Employee assistance programme
- Employee discount
6d
Senior Customer Experience Manager
Novuna —Newbury
- £60,000 a year
- Full-time
- Hybrid work
- Team management
3d
Team Leader
Mears Group —Basingstoke
- Up to £40,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Duty Pharmacy Manager - Andover
Tesco UK —Andover
- Up to £52,000 a year
- Full-time
- IT
Pharmacy Manager - Winchester
Tesco UK —Winchester
- £44,990 - £61,861 a year
- Full-time
- IT
12d
Treatment Coordinator
Bupa Dental Care —Andover
- Communication skills
- Employee discount
- Referral programme
English Teacher - Salisbury
Five Rivers Child Care Ltd —Salisbury
- £31,689 - £37,932 a year
- Full-time
- Working with children
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
12d
Trainee Quantity Surveyor
Collard Group Ltd —Eversley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Life insurance
- Referral programme
Quick apply
13d
Property Advisor
Mears Group —Basingstoke
- Up to £32,068.42 a year
- Monday to Friday
- Customer service
- Administrative experience
- Driving
- Annual leave
- Employee assistance programme
Digital and Performance Marketing Manager
Novuna —Newbury
- Up to £59,000 a year
- Full-time
- Hybrid work
- Management
Care Navigator/ Dispenser
Avon Valley Practice —Salisbury
- £12.71 - £13.06 an hour
- Full-time
- Medication administration
- Patient care
- Free parking
- Health & wellbeing programme
Quick apply
Senior Advisor
Mears Group —Basingstoke
- Up to £32,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
5d
Business Support Administrator - CAMHS Transitions Team
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Winchester
- £25,760 - £27,476 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Travel
4d
Sales - Sales Advisor - UK
New Look —Fleet
- Part-time
- Microsoft Word
Sales Executive (Hybrid Working)
Automation Consultants Ltd —Reading
- £40,000 - £55,000 a year
- Hybrid work
- Sales
- Business development
- AWS
- Flexible schedule
13d
Medical Records Administrator - Bank
Spire Healthcare —Southampton
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Human Resources Officer
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £40,000 - £45,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme

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customer care specialist jobs near sutton scotney, ham

Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
12 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

customer care specialist jobs in sutton scotney, ham

Complaints Team Leader

Scheduling Administrator

Sales Advisor

Senior Customer Experience Manager

Team Leader

Duty Pharmacy Manager - Andover

Pharmacy Manager - Winchester

Treatment Coordinator

English Teacher - Salisbury

Trainee Quantity Surveyor

Property Advisor

Digital and Performance Marketing Manager

Care Navigator/ Dispenser

Senior Advisor

Business Support Administrator - CAMHS Transitions Team

Sales - Sales Advisor - UK

Sales Executive (Hybrid Working)

Medical Records Administrator - Bank

Human Resources Officer

Business Support Manager