Customer experience coordinator Work, Jobs in Swadlincote, Dby (with Salaries)

Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Technical Support & Customer Success Coordinator
Smartfits Installations Limited —Burton-On-Trent
- £29,000 a year
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Customer Service Administrator
GAP Group —Swadlincote
- Full-time
- Microsoft Outlook
- Organisational skills
- In-person
- Annual leave
Quick apply
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
3d
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
9h
Sales Support Coordinator
Keystone Group —Swadlincote
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Employee discount
13d
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
14d
Customer Relations & Sales Coordinator
Relive Campers —Ilkeston
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Free parking
Quick apply
1d
Events Coordinator
The In-House Agency —Derby
- £26,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- Organisational skills
- Computer skills
- Free parking
Quick apply
3d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
Sales & Account Coordinator
McHugs UK Ltd —Loughborough
- £26,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Spanish
- Business development
Quick apply
4d
Property Maintenance Coordinator (Maternity Cover)
George Edwards —Measham
- £13.48 an hour
- Part-time
- Customer service
- Computer literacy
- Data entry
- Flexible schedule
Quick apply
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Continuous improvement
- AI
- Communication skills
Talent Acquisition Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Microsoft Excel
- Recruiting
- Communication skills
- Annual leave
- Employee discount
Admissions Coordinator
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Data analysis skills
- Microsoft Office
- Organisational skills
14d
Customer Complaints Handler
Fix Auto UK —Leicester
- Full-time
- Microsoft Word
- Travel
- Data entry
- Free parking
- Work from home
Quick apply
17h
Warehouse Coordinator
CEVALogistics —Burton-On-Trent
- Up to £33,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Annual leave
Ocean Export Coordinator - 9 Month Maternity Cover
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Annual leave
- Employee discount

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customer experience coordinator jobs near swadlincote, dby

Sales Support Coordinator

The Keystone Group UK -
Swadlincote

Quick apply

Job details

Full-time
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
GCSE
Administrative support experience
Sales administration
Client relationship development
Microsoft Office
Handling customer enquiries
Administrative experience
Relationship management
Management reporting
Customer interaction
Communication skills
Sales appointment setting

Full job description

About the Role

We are seeking an enthusiastic Sales Support Coordinator to join the IG Masonry Support Systems team, where you will provide proactive administrative and sales support to the External Sales and Design Engineering Team. Working closely with internal stakeholders, you’ll play a key role in logging customer enquiries, sales leads, quotations and live projects, while maintaining accurate CRM records, coordinating appointments and tracking project progress. This is an excellent opportunity for an organised and customer-focused individual with strong administrative skills and experience in fast-paced sales support.

What you’ll be doing

Maintain and update the CRM system, ensuring customer, project, and sales information is accurate and up to date.
Act as the CRM champion, promoting best practice and data accuracy across the team.
Log and coordinate new customer enquiries, ensuring timely handover to the Design & Estimating team.
Proactively contact customers to follow up on leads, obtain project information, schedule appointments, and secure drawings.
Provide administrative support to the external sales team, helping to improve efficiency and day-to-day operations.
Prepare reports, sales summaries, and management information to support business performance and decision-making.
Produce customer review packs, presentations, and business review documentation for meetings and monthly reporting.
Organise customer visits to the Swadlincote site, ensuring a professional and positive customer experience.
Support internal and external audits by preparing documentation and responding to audit-related requests.

What you’ll need to succeed

Success in this role comes from being organised, proactive and customer-focused. You’ll have previous experience in a sales support or administrative role, along with excellent communication skills. You’ll also have strong attention to detail, a problem-solving approach and the ability to work effectively both independently and as part of a collaborative team.

You will also demonstrate:

Excellent customer service and relationship management skills, with the ability to build trust and maintain positive relationships with customers and colleagues.
The ability to prioritise tasks and manage competing deadlines effectively.

What we’re looking for

Experience using CRM systems and Microsoft Office applications.
GCSE or equivalent qualifications in English and Maths.
Administrative qualifications are advantageous.

What We Offer

Opportunities for professional development and career progression
A supportive, values-driven and inclusive working environment
Competitive salary and benefits package
33 days annual leave, increasing with service
Contributory Pension
Life Assurance
Healthcare Cashback Plan
Enhanced Family Friendly policies
Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.

A Bit About Us

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

IG Masonry Support Systems is part of the Keystone Group and has combined experience with innovation to design and manufacture the most practical and advanced range of stainless steel masonry support products and revolutionary brick slip soffit systems. IG Masonry Support goes above and beyond to provide the highest quality, accredited products in the construction industry.

Quick apply

Refine Your Search

customer experience coordinator jobs in swadlincote, dby

Sales Support Coordinator

Technical Support & Customer Success Coordinator

Customer Service Coordinator

Ocean Imports Coordinator

Customer Service Administrator