Office Work, Jobs in Swansea (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Advisor
HSBC Global Services Limited —Swansea
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
6d
Office Administrator
Atlan Ltd —Swansea
- £27,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Human resources
- Sick pay
Quick apply
11h
Customer Service Advisor/Administrator
VRM SWANSEA LTD —Swansea
- £28,199 - £28,840 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Store discount
Quick apply
18h
Office Administrator
Waddle Insurance —Swansea
- From £25,000 a year
- Full-time
- Customer service
- Accounting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Administration Assistant
JG HR Solutions Limited —Swansea
- £25,420.00 - £39,583.31 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
4d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Business Administrator
TIFA Life —Swansea
- £25,420 - £28,500 a year
- Full-time
- Recruiting
- Contracts
- In-person
- Annual leave
- Sick pay
Quick apply
3d
Operational Support/Administrative Assistant
EX1 - Digital Forensic Services Ltd —Llanelli
- £25,000 a year
- Overtime
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
8d
Receptionist and Administrator
Estate Capital Financial Management Ltd —Swansea
- £24,000 - £27,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
Office Based - Customer Support Advisor
Cruise Nation —Swansea
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
3d
Office Administrator
Warmserve Services Limited —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
7d
Administrator
JG HR Solutions Limited —Swansea
- £25,420.00 - £39,132.46 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Free parking
Quick apply
4d
Accounts and Tax Assistant - Making Tax Digital (Entry Level)
Azets —Swansea
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Office Administrator/bookkeeper
BAGLAN BUILDERS LTD —Port Talbot
- £13.50 - £14.50 an hour
- Part-time
- Google Suite
- Computer literacy
- Administrative experience
Quick apply
8d
Senior Customer Sales Person (Office based)
Antifriction Components Limited —Swansea
- Full-time
- Management
- Computer literacy
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Personal Assistant to Director
Sixx Group —Swansea
- £13 an hour
- Part-time
- Computer literacy
- Research
- Microsoft Office
- Free parking
Quick apply
Trainee Office Administrator
Press Glass —Port Talbot
- £12.85 an hour
- Full-time
- English
- Microsoft Office
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
10d
Office Administrator
Atkins Accountants Ltd —Swansea
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
8d
Finance Administrator
Arvato —Swansea
- £30,737.70 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount

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office jobs near swansea

Customer Service Representative

IQUW Group
Swansea

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Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

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office jobs in swansea

Customer Service Representative

Customer Service Advisor

Office Administrator

Customer Service Advisor/Administrator

Office Administrator

Administration Assistant

Customer Service Representative

Business Administrator

Operational Support/Administrative Assistant

Receptionist and Administrator

Office Based - Customer Support Advisor

Office Administrator

Administrator

Accounts and Tax Assistant - Making Tax Digital (Entry Level)

Office Administrator/bookkeeper

Senior Customer Sales Person (Office based)

Personal Assistant to Director

Trainee Office Administrator

Office Administrator

Finance Administrator

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