Patient access specialist Work, Jobs in Tadworth, Sry (with Salaries)

Patient Pathway Coordinator - Urology
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- IT
- Medical terminology
1d
Outpatients Booking Assistant
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £29,651 - £31,312 a year
- Full-time
- Microsoft Excel
- Customer service
- Care experience
2d
Case Officer
General Pharmaceutical Council —London
- £31,613 - £36,698 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Ambulance Care Assistant (Renal)
EMED Group —Redhill
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Support Worker in Epsom
Caremark - Home Care in Epsom, Ewell, Reigate & Banstead —Reigate
- £13.50 - £14.50 an hour
- Part-time
- Cooking
- Communication skills
- Paid training
- Annual leave
Critical Care Transport Assistant
St John Ambulance —London
- £32,323.20 a year
- Overtime
- Driving
- Employee assistance programme
- Employee discount
Clinical Engagement Specialist
Patchwork —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
- Employee assistance programme
Quick apply
8d
Home Support Care Worker (Universal Care Companion)
EQ Care —Redhill
- £30,201 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
PCN Care Coordinator & Social Prescriber
Guildowns Group Practice —Guildford
- £15 - £16 an hour
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
2d
SEN Teaching Assistant
Outcomes First Group —Epsom
- £22,160.62 a year
- Monday to Friday
- Childcare
- Communication skills
- School
- Employee discount
Cancer Support Worker - Skin Cancer
Surrey and Sussex Healthcare NHS Trust —Redhill
- £28,392 - £31,157 a year
- Full-time
11d
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Care plans
- Free parking
- Employee discount
Quick apply
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Learning Support Worker
Jigsaw Trust —Cranleigh
- £25,000 a year
- Part-time
- Microsoft Word
- Master's degree
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Collections Specialist
Tabeo —London
- Weekend availability
- Remote
- Financial services
- Communication skills
- Negotiation
- Annual leave
Combined Autism & ADHD Assessor for Children (Self-employed)
Paloma Health —London
- Full-time
- Remote
- Communication skills
- Time management
ADHD Assessor for Children (Self-employed)
Paloma Health —London
- Full-time
- Remote
- Communication skills
- Time management
Attendance Courts Officer
London Borough of Sutton —Wallington
- £20,337 - £46,968 a year
- Part-time
- Hybrid work
- School
- Annual leave
- Employee discount
Healthcare Assistant - Digestive Diseases Unit
The London Clinic —London
- £31,659 - £36,024 a year
- Full-time
- Acute care experience
- Communication skills
- Employee assistance programme
- Life insurance
2d
Combined Autism & ADHD Assessor for Children
Paloma Health —London
- £60,000 - £68,000 a year
- Full-time
- Remote
- Communication skills
- Time management
- Annual leave
- Employee assistance programme

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Patient Pathway Coordinator - Urology

Epsom and St Helier University Hospitals NHS Trust -
Epsom

Apply Now

Job details

Permanent | Full-time
£33,262 - £36,027 a year
1 day ago

Qualifications

GCSE
Administrative experience
IT
Medical terminology
Communication skills

Full job description

Band 4

Main area

Urology

Grade

Band 4

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

343-8116192-B4-P

Site

Epsom General Hospital

Town

Epsom

Salary

£33,262 - £36,027 per annum on pro rata basis

Salary period

Yearly

Closing

13/08/2026 23:59

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

An exciting opportunity has arisen to join our experienced and supportive administrative team within the busy Urology Department at Epsom General Hospital.

This role will primarily support our Stone Team, ensuring patients are monitored and progressed efficiently throughout their treatment pathway. Key responsibilities include coordinating surgical procedures, managing theatre scheduling, and overseeing Stone outpatient clinic bookings to ensure patients receive timely, high-quality care.

Our Urology Pod consists of nine Patient Pathway Coordinators and two Patient Pathway Assistants, providing administrative support to 16 consultants, the Cancer Clinical Nurse Specialist (CNS) team, and the Urology CNS team, all based within our dedicated Urology Centre at Epsom.

This is a fantastic developmental opportunity for someone looking to build extensive NHS administrative experience within a large, specialist service. You'll gain valuable insight into patient pathway management, elective care, and multidisciplinary working while developing skills that provide an excellent foundation for future career progression within the NHS.

Main duties of the job

Main Duties

Coordinate and schedule elective theatre lists for the Stone Team, ensuring efficient use of theatre capacity and compliance with waiting time targets.
Monitor and manage departmental email inboxes, responding promptly to queries and escalating issues where appropriate.
Provide comprehensive administrative support for multidisciplinary team (MDT) meetings, including preparing agendas, recording outcomes, and actioning follow-up tasks.
Work collaboratively with consultants, clinical nurse specialists, ward staff, theatre teams, and other departments to ensure patients progress smoothly through their treatment pathway.
Manage outpatient clinic bookings, including scheduling new and follow-up appointments, clinic utilisation, and patient communication.
Track and monitor patient pathways to ensure RTT and other national waiting time standards are met, proactively identifying and resolving delays.
Liaise with patients regarding appointments, admissions, investigations, and surgical procedures, providing a professional and compassionate service.
Maintain accurate patient records on hospital information systems, ensuring data quality and confidentiality at all times.
Support the validation of waiting lists and contribute to service improvement initiatives aimed at enhancing patient care and operational efficiency.
Undertake any other administrative duties appropriate to the role to support the smooth running of the Urology service.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person specification

Qualifications

Essential criteria

- Good general education with GCSE or equivalent in English at grade C or above.

Experience

Essential criteria

Experience of using a full range of IT/Patient administration systems (including iCLIP)
Experience of patient administration work in a healthcare setting

Desirable criteria

Knowledge of healthcare administrative systems and processes

Knowledge

Essential criteria

Knowledge of patient pathways (RTT / DM01 / Cancer)
Knowledge of confidentiality and data protection principles

Desirable criteria

Understanding of medical terminology

Skills

Essential criteria

Demonstrates excellent interpersonal, verbal and written communication skills.
Evidence of ability to prioritise workload and work without direct supervision.

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

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Band 4

Job overview

Main duties of the job

Main Duties

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Experience

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Desirable criteria

Skills

Essential criteria

Employer certification / accreditation badges

Applicant requirements