Home manager Work, Jobs in Talacre, Fln (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Special Guardianship Coordinator
Conwy County Borough Council —Colwyn Bay
- £32,597 - £36,363 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Travel
- Employee assistance programme
- Employee discount
5d
Deputy Manager Residential Care Home
St David's Residential Care Home, 36 East Parade, Rhyl LL18 3AN —Rhyl
- From £15.50 an hour
- Full-time
- Supervising experience
- In-person
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
11h
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Senior Holiday Home Sales Advisor
Annesley Gandon —Flintshire
- £40,000 - £80,000 a year
- Full-time
- Sales
- Computer skills
- Communication skills
Quick apply
Home Administrator
Rhiwlas Care Home —Flint
- £29,000 a year
- Full-time
- Administrative experience
- Front desk
- Paid training
- Annual leave
Quick apply
9d
Regeneration Manager
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Employee assistance programme
6d
Home Manager based at Aughton Park, Ormskirk
MHA —Ormskirk
- £67,096 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
9d
Care Home Manager
Anchor —Wirral
- £50,000 - £55,000 a year
- Employee discount
9d
Working Site Supervisor & Project Coordinator
Envirolawn Ltd —Southport
- From £35,000 a year
- Full-time
- Civil engineering
- Microsoft Office
- Project management
- Annual leave
Quick apply
7d
Team Manager - Family Support Team
Wrexham County Borough Council —Wrexham
- £3,300 a month
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
Estate Agent
The Property Experts —Southport
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Service Colleague (Express)
ASDA —Holywell
- £13.10 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
Lead Photographer/Studio Manager
Laurence Hudghton Photography Ltd —Deeside
- £35,000 - £40,000 a year
- Full-time
- In-person
Quick apply
13d
Deputy Manager
Alliance Care Homes —Rhyl
- From £13.60 an hour
- Full-time
- In-person
- Care plans
- Leadership
Quick apply
Probation Officer - Flint , Wrexham & HMP Berwyn
HM Prison & Probation Service —Flint
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Home Manager
Barchester Healthcare —Chester
- Organisational skills
- Leadership
- Marketing
Quick apply
6d
Cafe Back of House
Tesco UK —Prestatyn
- £13.12 an hour
- Full-time
- Customer service
- Café
8d
Trading Manager (E&W)
Morrisons —Colwyn Bay
- Hospitality
- Team management
- Employee discount
Quick apply
Planning Enforcement Lead
Wrexham County Borough Council —Wrexham
- £46,142 - £49,282 a year
- Bilingual
- English
- Driving
- Annual leave
- Employee assistance programme
9d

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

home manager jobs in talacre, fln

Head of Customer Experience

Special Guardianship Coordinator

Deputy Manager Residential Care Home

Client Development Manager

Senior Holiday Home Sales Advisor

Home Administrator

Regeneration Manager

Home Manager based at Aughton Park, Ormskirk

Care Home Manager

Working Site Supervisor & Project Coordinator

Team Manager - Family Support Team

Estate Agent

Service Colleague (Express)

Lead Photographer/Studio Manager

Deputy Manager

Probation Officer - Flint , Wrexham & HMP Berwyn

Home Manager

Cafe Back of House

Trading Manager (E&W)

Planning Enforcement Lead

I want to receive the latest job alerts for home manager in talacre, fln

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