Information officer Work, Jobs in Tamworth, Sts (with Salaries)

Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- English
- Organisational skills
Information Governance Officer
Swanton Care and Community —Coventry
- £35,000 a year
- Microsoft Office
- Continuous improvement
- Organisational skills
Resident Experience and Resolution Officer
Tamworth Borough Council —Tamworth
- £31,022 - £33,699 a year
- Full-time
- Hybrid work
- English
- Communication skills
Carers Hub Advice & Information Officer
Age Connects West Midlands —Sutton Coldfield
- £15,795 a year
- Part-time
- Organisational skills
- IT
- Communication skills
- Health & wellbeing programme
Quick apply
1d
Policy Officer
Sisters Hospitallers CIO —Shenstone
- £30,000 - £35,000 a year
- Full-time
- Research
- Project management
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Information Rights Officer
Warwickshire County Council —Warwick
- £28,598 - £31,022 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
5d
Business Support Officer
Midlands Partnership University NHS Foundation Trust —Lichfield
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Data entry
- Free parking
- Annual leave
2d
Admissions and Conversion Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- Communication skills
Information Governance Officer
Solihull Metropolitan Borough Council —Solihull
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Education Welfare Officer
Granville Academy —Swadlincote
- £39,152 - £44,075 a year
- Employee assistance programme
2d
Operational Support Officer
HM Courts & Tribunal Service —Wolverhampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
3d
Operational Support Officer
HM Courts and Tribunals Service —Wolverhampton
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
3d
Medical Records Officer
Circle Health Group —Coventry
- Up to £24,947 a year
- Full-time
- Hospital
- Administrative experience
- Data entry
- Employee discount
- Life insurance
Visitor Services Officer
Forestry England —Ashby-De-La-Zouch
- £26,959 a year
- Part-time
- English
- Guest services
- Free parking
- Employee discount
Information and Research Officer (Member Services)
Police Federation of England and Wales —Birmingham
- £17,000 - £21,000 a year
- Part-time
- Research
- Databases
- Administrative experience
Quick apply
1d
Participation Officer
Leicestershire County Council —Glenfield
- £32,070 - £34,359 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Flexible schedule
12d
Information Security Officer
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Assistant Admissions Officer
The School of Information Risk Management —Leicester
- Part-time
- English
- Databases
- Bachelor's degree
- Annual leave
Quick apply
Visitor Services Officer
Forestry Commission —Ashby-De-La-Zouch
- £26,959 a year
- Part-time
- Presentation skills
Student Experience Administrator (108814-0626)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- University
- IT
11d

I want to receive the latest job alerts for information officer in tamworth, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Information Governance Administrator

Tamworth Borough Council -
Tamworth

Apply Now

Job details

Part-time
£26,403 - £28,598 a year

Benefits

Company pension
Discounted gym membership
Transport links

Qualifications

Internal department liaison
English
Complaint handling
Organisational skills

Full job description

Job details

Job reference

REQ000503

Date posted

05/08/2026

Application closing date

23/08/2026

Location

Home & Site

Salary

26,403- 28,598

Package

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable)

Contractual hours

22.2

Basis

Part time

Job category/type

Technology & Corporate Programmes

Attachments

GDPR Candidate Fair Processing Notice.docx Information Governance Administrator - Job Profile.docx Artificial Intelligence and recruitment.docx Applicants information v2.docx

Information Governance Administrator

Job description

TAMWORTH BOROUGH COUNCIL

INFORMATION GOVERNANCE

Information Governance Administrator

£26,403- £28,598 per annum

(pro rata)

Home-based role

Primarily home working, with two days per month on site and occasional additional attendance as required, up to 40% of working time.

22.2 hours per week

Temporary 2-year contract

Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

Are you passionate about helping residents, resolving concerns fairly, and using feedback to improve services?

The Information Governance team supports good governance across the Council, overseeing data protection, UK GDPR, information requests, housing and corporate complaints, and Member and MP enquiries.

As Information Governance Administrator, you will play a key role in supporting and improving how the Council manages formal complaints, Member enquiries and MP enquiries. You will help make sure complaints and enquiries are recorded accurately, progressed promptly and responded to fairly, consistently and within required timescales. You will also support the team to monitor complaint performance, identify themes and learning, and provide clear updates to help improve services for residents.

This is a varied and meaningful role where your work will help strengthen transparency, accountability and service improvement across the Council. You will work closely with colleagues across service areas, helping to gather information, track actions and keep accurate records so that complaints and information requests are managed effectively.

In this role, you will:

support the coordination of housing and corporate complaints from receipt through to response;
support the coordination of Member and MP enquiries, helping to ensure they are logged, tracked and responded to clearly and promptly;
help monitor deadlines and ensure complaints are progressed in line with policy and statutory requirements;
maintain accurate records of complaints, outcomes, learning and actions;
support performance monitoring by helping to identify trends, themes and areas for improvement;
liaise with colleagues across the Council to gather information, updates and evidence;
support the administration of information rights requests, including FOI, EIR and Subject Access Requests;
handle personal, sensitive and confidential information appropriately;
contribute to improvements in complaints and information governance processes, templates and guidance.

We are looking for someone with strong administrative and organisational skills, who can work accurately with detailed and confidential information. You will be able to communicate clearly and professionally with residents, Members, MPs and colleagues, manage competing priorities, meet deadlines and maintain accurate records.

You should be confident using ICT systems, have good attention to detail and be able to follow procedures consistently. Experience of complaint handling, customer contact, performance monitoring or working in a regulated administrative environment would be particularly valuable.

This is a home working contract, and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.

Appointment will be subject to satisfactory references, right to work in the UK check, and medical clearance.

For an informal discussion about the role please contact Nikkie Hesketh (Information Governance Manager (Monitoring Officer) on 01827 709266.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact [email protected].

Closing date: 23 August 2026

Interview date: week commencing 31 August 2026

Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Apply Now

Refine Your Search

information officer jobs in tamworth, sts

Information Governance Administrator

Information Governance Officer

Resident Experience and Resolution Officer

Carers Hub Advice & Information Officer

Policy Officer

Information Rights Officer

Business Support Officer

Admissions and Conversion Officer

Information Governance Officer

Education Welfare Officer

Operational Support Officer

Operational Support Officer

Medical Records Officer

Visitor Services Officer

Information and Research Officer (Member Services)

Participation Officer

Information Security Officer

Assistant Admissions Officer

Visitor Services Officer

Student Experience Administrator (108814-0626)

I want to receive the latest job alerts for information officer in tamworth, sts

Related Searches

Explore jobs in more locations

Job details

Information Governance Administrator

Jobseeker tools

Employer Tools

Browse

Stay Connected