It service operations manager, 6 month fixed term Work, Jobs in Tanfield, Dur (with Salaries)

IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
8d
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
Cluster General Manager - 4 Month Fixed Term Contract
iQ Student Accomodation —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
3d
Operations Support Assistant
Newcastle International Airport Ltd —Newcastle upon Tyne
- £29,314 a year
- Project management
- Communication skills
- Free parking
- Annual leave
3d
Property Lease Coordinator
Cora Health —Newcastle upon Tyne
- Up to £35,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
Site Manager (6 Month Fixed Term Contract)
Novus Property Solutions Ltd —Gateshead
- Monday to Friday
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Business Operations Manager
NRG —Newcastle upon Tyne
- £44,000 - £50,000 a year
- Management
- Travel
- Contracts
- Annual leave
- Flexible schedule
Rental Manager
Avella People —Sunderland
- £35,000.00 - £40,000.30 a year
- Overtime
- Engineering
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Cluster Operations Manager
Unite Students —Durham
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
3d
Junior Sales Manager
Normec UK —Consett
- £30,000 a year
- Monday to Friday
- Sales
- Microsoft Office
- Administrative experience
Assistant Operations Manager
Unite Students —Durham
- £34,500 a year
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
3d
Retail Customer Service -18 Hours
Betfred —Stanley
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Delivery Operations Assistant 12 Month FTC
Partnerize —Newcastle upon Tyne
- Hybrid work
- Microsoft Excel
- Computer literacy
- Administrative experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Agile Delivery Manager
Vertu Motors —Gateshead
- £50,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- Leadership
Quick apply
5d
Head of Credit and Collections
Wave Utilities —Durham
- From £70,667 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Free parking
- Employee assistance programme
Quick apply
3d
Operations Manager - Lefties Newcastle
INDITEX —Newcastle upon Tyne
- Full-time
- Employee discount
Quick apply
Passenger Services Operations Manager
Newcastle International Airport Ltd —Newcastle upon Tyne
- £40,000 a year
- Leadership
- Communication skills
- Free parking
- Annual leave
Assistant Manager
Homewith Bargains Ltd —Newcastle upon Tyne
- £33,000 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Fleet Vehicle Administrator
Vertu Motors —Gateshead
- £24,784.50 - £27,784.50 a year
- Full-time
- Microsoft Excel
- Employee discount
Quick apply
Inorganic Team Leader
Normec UK —Consett
- From £32,000 a year
- Monday to Friday
- Management
- Laboratory experience
- Supervising experience
- Free parking

I want to receive the latest job alerts for it service operations manager, 6 month fixed term in tanfield, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service operations manager, 6 month fixed term jobs near tanfield, dur

Operations Assistant jobs in Newcastle Upon Tyne

Administrator jobs in Gateshead

Leasing Manager jobs in Newcastle Upon Tyne

Operations Manager jobs in Newcastle Upon Tyne

Site Manager jobs in Gateshead

Delivery Manager jobs in Gateshead

Business Operations Manager jobs in Newcastle Upon Tyne

Cluster Manager jobs in Newcastle Upon Tyne

General Manager jobs in Northern Ireland

Cluster Manager jobs in Glasgow

Cluster Manager jobs in Reading

Cluster Manager jobs in Lancashire

Cluster Manager jobs in Edinburgh

Logistics Manager jobs in London

Retail Customer Service Representative jobs in London

Tfl London Underground Customer Service Jobs jobs in London

Retail Customer Service Representative jobs in Hulme

Customer Service jobs in Exeter

Remote Customer Service jobs in Liverpool

Retail Customer Service Representative jobs in Horsham

IT Support Specialist

Authentix, Inc. -
Consett

Quick apply

Job details

Full-time
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Outlook
Windows
Master's degree
Computer hardware
Scrum
Agile
Communication skills
Help desk

Full job description

Title: IT Support Specialist

Work Location: Consett, UK (On-site)

Division & Department: Corporate Services, IT

Position Reports to: Manager, IT Operations

COMPANY VALUES

All Authentix employees are expected to embrace our Company values in the performance of their respective tasks and duties.

Always with integrity.......Authentixians value:

Dedicating ourselves to our customer’s success
Compete and win with integrity
Create innovative solutions with science and technology
Team and collaboration with accountability

JOB SUMMARY

The IT Support Specialist will own and manage all support tickets and meet or exceed all objectives and deliver a world-class experience to Authentix personnel. Responsibilities ranging from good quality stable and available services to helpdesk needs and key support requirements. The IT Support Specialist will report to the Director of IT and will take direction from Senior Support Staff. The IT Support Specialist will also work closely with all personnel across all departments.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

The essential elements listed below are representative of the functions that must be performed to satisfactorily fulfill the purpose of this job. Additional functions and duties may be assumed or assigned from time to time.

Handle daily technical support activities
- Desktop Support, User Support, Permissions Support, etc.
Proficient in troubleshooting of Windows 10 and 11
Proficient in troubleshooting of Office applications
- Word, Excel, Outlook, Power Point, etc.

Proficient with Printers and Drivers Installations
Coordinate Support and Deployments Senior IT Staff
- Windows Updates, Software Deployment, Policy Rollouts

Install and configure computer hardware, OS Images, and custom software
Troubleshoot various application issues as well as act as additional support for Senior IT Staff
Support HR requirements for onboarding/offboarding
Support workstation and peripheral deployment of equipment, including phones, speakers, etc.
Strong and Detailed Documentation of Systems or Procedures
- Ticket History and Solution, HW Assignments, Logs of Changes, etc.

Updating of IT Asset Inventory
Support Authentix Users with face-to-face, phone, email, or text to help set up systems or resolve
Coordinate with Senior Support Staff to get user tickets resolved quickly
Troubleshoot and collaborate with Senior IT Staff for system, network, hardware, software issues
Ensure that a high level of support is provided to all internal and external customers
Prioritize and manage several open cases at one time
Manage high volume of email correspondence and follow ups
Weekly / Monthly reporting on Customer Ticketing, IT Assets, etc.
Support Senior IT Staff with annual IT Projects
Open and manage tickets with Vendors for outsourced HW support
Support cross department needs and specialized software support with software vendors
1+ year of experience in support and/or Help Desk

Additional skills preferred but not required:

OneDrive knowledge is a plus but not required
MS 365 Portal proficiency is a plus but not required
Technical Training to end users is a plus but not required
Ability to create How-To videos for internal staff is a plus but not required
Proficiency with Audio and Visual equipment is a plus but not required
Experience with Technical Meeting Rooms and a plus but not required

ADDITIONAL ABILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required to satisfactorily perform the essential functions of this job.

Ability and willingness to adapt to a changing environment and learn new skills
Ability to communicate technical concepts to both technical and non-technical audiences
Proven ability to work successfully with limited supervision
Ability to take direction and collaborate on team projects
Excellent written and verbal communication skills.
Comfortable communicating in person and via video conference calls with peers, management, contractors and vendors.
Strong planning, organizing and prioritizing abilities.
Proactively seek opportunities to refine and improve processes and service
Ability to outsource effectively, and manage multiple concurrent projects
Can offer and support multi-tiered services
Aptitude for learning new technologies
Has some general knowledge of efficiency disciplines (Lean, Agile, Scrum, etc)
Very road knowledge of legacy and emerging information systems
Must have excellent communications skills

WORK REQUIREMENTS

The work environment characteristics are representative of those an employee encounters while performing the job. Authentix is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), the ADA Amendments of 2008 and all applicable state and local laws concerning disability accommodation. Reasonable accommodations will be provided to individuals with known physical or mental disabilities if such accommodation would not impose an undue hardship on the company, and would enable the individual to apply for, or perform, the essential functions of the position in question.

Environment: Work is performed primarily in a standard [office/warehouse/lab] environment. Employees may work under the stress of regular interdepartmental interaction and pressure to meet various deadlines.

Physical: Essential functions require sufficient physical ability and mobility to work in an [office/warehouse/lab] setting. While performing the duties of this job, the employee is frequently required to stand and/or sit for prolonged periods of time; must be able to hear and verbally communicate in order to exchange information in person or over the phone; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push and/or pull up to 25 pounds of weight; to operate office equipment requiring repetitive hand movement; to occasionally travel to other locations using various modes of private or commercial transportation.

NOTIFICATION

This Job Description is intended to describe the general nature and level of work being performed by people assigned to this job and is not considered an exhaustive list of all responsibilities, duties and required skills. This Job Description does not constitute an offer of employment. The employment relationship between the Company and its employees is “At-Will” and based on mutual consent. Authentix, Inc. is an Equal Opportunity Employer.

Quick apply

Refine Your Search

it service operations manager, 6 month fixed term jobs in tanfield, dur

IT Support Specialist

Head of Collections

Cluster General Manager - 4 Month Fixed Term Contract

Operations Support Assistant

Property Lease Coordinator

Site Manager (6 Month Fixed Term Contract)

Business Operations Manager

Rental Manager

Cluster Operations Manager

Junior Sales Manager

Assistant Operations Manager

Retail Customer Service -18 Hours

Delivery Operations Assistant 12 Month FTC

Agile Delivery Manager

Head of Credit and Collections

Operations Manager - Lefties Newcastle

Passenger Services Operations Manager

Assistant Manager

Fleet Vehicle Administrator

Inorganic Team Leader

I want to receive the latest job alerts for it service operations manager, 6 month fixed term in tanfield, dur

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected