Technical support specialist Work, Jobs in Tavistock, Dev (with Salaries)

Systems Operations Team Lead
University Hospitals Plymouth NHS Trust —Plymouth
- £49,387 - £56,515 a year
- Full-time
- In-person
- Leadership
Network Infrastructure Engineer
ICC Communication Network Services —Plymouth
- £37,399.02 - £44,053.43 a year
- Full-time
- Azure
- Computer Science
- Schematics
Quick apply
Technical Support Specialist
Carrier —Plymouth
- £34,500 - £69,500 a year
- Full-time
- Microsoft Word
- Schematics
- Engineering
IT Technician (Apprenticeship)
Felber Creative Agency —Plymouth
- £16,000 - £18,000 a year
- Google Suite
- Maintenance
- In-person
Quick apply
10d
Finance Manager
Aspire Support —Liskeard
- £40,000 - £48,000 a year
- Part-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
12d
Graduate Sustainability Consultant - Buildings - 2027 (Plymouth)
Stantec —Plymouth
- Hybrid work
- Bachelor's degree
Quality Compliance Technician / Coordinator
HQW Aerospace —Plymouth
- Full-time
- Continuous improvement
- Quality control
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Assistant Technical Officer (ATO) - Automated Chemistry
University Hospitals Plymouth NHS Trust —Plymouth
- £25,272 a year
- Full-time
- Maintenance
3d
Quality Assurance Technologist
Dartmouth Foods —Plymouth
- £14.00 - £14.20 an hour
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
- Annual leave
Quick apply
5h
White Goods Engineer – Self-Employed – Plymouth
Pacifica —Plymouth
- Up to £400 a day
- Customer service
- Communication skills
- Flexible schedule
Quick apply
Internal Sales
Rubix —Plymouth
- Full-time
- Communication skills
[260720C] AP Learning Mentor
ACE WRAP Plymouth —Plymouth
- £26,824 - £29,540 a year
- Part-time
- School
- Employee assistance programme
Information Security Lead
Babcock International —Plymouth
- £44,600 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
COMMERCIAL CONTRACTS SPECIALIST
Seiche Water Technology Group Ltd —Okehampton
- £50,500 a year
- Full-time
- Hybrid work
- Contracts
- Business
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Bid Co-ordinator
Stride Treglown —Plymouth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
Quick apply
Plant Manager - Lee Moor Herreschoff
Imerys —Plymouth
- Full-time
- Continuous improvement
- Recruiting
- Leadership
- Employee assistance programme
- Employee discount
Water Quality Manager
South West Water —Plymouth
- £65,000 - £73,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
- Annual leave
- Employee discount
6d
Marketing Specialist
AMETEK, Inc. —Plymouth
- Full-time
- CRM software
- Travel
- Organisational skills
Field Services Manager - Devonport
Thales —Plymouth
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Field Service Engineer
Thales —Plymouth
- Full-time
- Maintenance
- Communication skills
- Mechanical knowledge
- Annual leave
- Employee assistance programme

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Systems Operations Team Lead

University Hospitals Plymouth NHS Trust -
Plymouth

Apply Now

Job details

Full-time
£49,387 - £56,515 a year

Qualifications

Technical troubleshooting
IT service management
Technical support
Leadership
Active Directory

Full job description

The D&I Systems Operations Lead will be responsible for the overall management and performance of the Systems Operations team.
Ensures that the Systems Manager is informed with regards to the operational capacity and functionality of the server estate. This includes improvements, risks, changes, and problems.
Manages multiple infrastructure projects, delivery of new initiatives, and responsible for DR and BC planning, within the remit of the Systems Operations Team.
Line manages Systems Operations engineers.
Provide expert guidance and technical leadership to junior, senior, and advanced engineers. Lead on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices.
Responsible for ensuring a structured approach for problem, incident, and change management processes.
Primarily remote working with some on site duties as and when required.
The role is part of the on-call Systems rota.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

The D&I Systems Operations Lead will be responsible for the overall management and performance of the Systems Operations team.
Ensures that the Systems Manager is informed with regards to the operational capacity and functionality of the server estate. This includes improvements, risks, changes, and problems.
Manages multiple infrastructure projects, delivery of new initiatives, and responsible for DR and BC planning, within the remit of the Systems Operations Team.
Line manages Systems Operations engineers.
Provide expert guidance and technical leadership to junior, senior, and advanced engineers. Lead on investigating a range of specialist and complex D&I issues, following the relevant technical strategies, policies, standards, and practices.
Responsible for ensuring a structured approach for problem, incident, and change management processes.
Primarily remote working with some on site duties as and when required.
The role is part of the on-call Systems rota.

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

TECHNICAL SUPPORT

To lead a team of Systems Operations Engineers and responsible for the coordination of design, development, support, maintenance, and ongoing improvement of the systems infrastructure operational function, ensuring that all services and processes are efficient, effective, and meet defined and agreed service levels.
Responsible for ensuring the application the latest security patches to servers, server upgrades and migrations, daily maintenance, SQL maintenance, backup maintenance and testing, AD group policy and permission changes, vm tools and hardware, and on call cover. Where there is gaps or failings in any of these functions, to plan and address them.
Assisting the implementation of the systems and tools used by the Systems Operations section.
To assist with D&Is Problem Management function:

o Ensure problems are dealt with appropriately and within Service Level Agreement timescales.

o Review metrics for trends which may indicate emergent problems.

o Produce recommendations as required.

o Produce regular reports for the Systems Manager, Head of Technical Services and provide detailed evidence for the IG Toolkit.

Ensure the Systems Operations team performs all relevant compliance checks and controls.
Deputy/System Manager and/or Product Expert for all Systems Operations related tools and information systems such as MS Active Directory, MS Server & SQL, Commvault. Ensure these systems are kept up to date and fit for purpose. and maintaining an up-to-date System Level Security Policy (SLSP). Please note that this list is not exhaustive and will change as other systems come online.
To support and assist the other D&I Section Managers with testing, improving, repairing and maintaining of the IT estate, ensuring that equipment, operating systems and software/firmware are at the correct revision level, completing Change Management Requests where necessary.

For further information please see attached job description

Apply Now

Refine Your Search

technical support specialist jobs in tavistock, dev

Systems Operations Team Lead

Network Infrastructure Engineer

Technical Support Specialist

IT Technician (Apprenticeship)

Finance Manager

Graduate Sustainability Consultant - Buildings - 2027 (Plymouth)

Quality Compliance Technician / Coordinator

Assistant Technical Officer (ATO) - Automated Chemistry

Quality Assurance Technologist

White Goods Engineer – Self-Employed – Plymouth

Internal Sales

[260720C] AP Learning Mentor

Information Security Lead

COMMERCIAL CONTRACTS SPECIALIST

Bid Co-ordinator

Plant Manager - Lee Moor Herreschoff

Water Quality Manager

Marketing Specialist

Field Services Manager - Devonport

Field Service Engineer

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