Customer care coordinator Work, Jobs in Thamesmead, Gtl (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Customer service
- English
- Data entry
- Profit sharing
- Employee discount
Quick apply
1d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
1d
Experienced Dental Receptionist & Treatment Sales Coordinator
London Periodontics and Implant Dentistry —London
- From £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Business development
Quick apply
Treatment Coordinator & Patient Care Specialist
Orchard Orthodontics —London
- Full-time
- Customer service
- IT
- In-person
Quick apply
2d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
2d
Customer Support Coordinator
Taylor Wimpey —Brentwood
- Customer service
- Annual leave
- Employee discount
4d
Centralised Leasing Coordinator
CompassRock International —West London
- £27,000 - £30,000 a year
- Microsoft Outlook
- Sales
- Computer literacy
- Annual leave
- Sick pay
Quick apply
Senior Salon Receptionist / Front of House Coordinator
Utopia Beauty & Advanced Skincare —Hornchurch
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
1d
Service Coordinator, Part Time, Clapham
DRAM Fire & Security —London
- £10,395 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
2d
Operations Coordinator & Customer Success Administrator
Everyone's Energy UK —Hertford
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Sick pay
Quick apply
15h
Jewellery production/ Sales Coordinator
Bella Diamonds LTD —London
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11h
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Coordinator
Security Installation Services Limited —Rochester
- From £17,000 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
15h
Co-ordinator
Mears Group —London
- Up to £32,000 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
4d
Customer Service Coordinator
Commercial Services Group —West Malling
- £25,949 - £29,614 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Invisalign Sales Coordinator
Forever Dental and Skin —Ashtead
- £22,000 - £24,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Gym membership
Quick apply
1d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
2d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply

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customer care coordinator jobs near thamesmead, gtl

Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
1 day ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

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