Customer experience manager Work, Jobs in Theobalds, Hrt (with Salaries)

Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Operations Manager – Retail Healthcare
Elior UK —Enfield
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
13d
Customer Service Executive - Part Time
Syte Link —Loughton
- £13 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Out of Home Site Manager
Titchfield Group —Hatfield
- £30,000 - £38,000 a year
- Microsoft Excel
- Engineering
- IT
- Employee discount
- Sick pay
Quick apply
Counter Manager - Cheshunt
Benefit Cosmetics UK —Cheshunt
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Assistant Store Manager
Vision Express —Cheshunt
- Leadership
- Annual leave
- Employee assistance programme
Deputy Manager
Jollyes Pets —London
- £28,038 - £29,238 a year
- Full-time
- Customer service
- Retail management
- Leadership
Quick apply
Human Resources Officer
Mont Rose College of Management & Sciences —Ilford
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Bereavement leave
Quick apply
Business Development Representative
Online Lubricants Ltd —Waltham Abbey
- From £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Client Relationship Manager
Marquee Contracting Limited —Potters Bar
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Salesforce
- Travel
- Annual leave
- Gym membership
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Experienced Customer Logistics Coordinator
Mail Boxes Etc —London
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Employee discount
Quick apply
Grants Enquiry Advisor
Motability Foundation —Harlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
13d
Customer Experience Manager, Strategic Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
Client Services Coordinator
Marquee Contracting Limited —Potters Bar
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Annual leave
- Gym membership
Quick apply
Customer Experience Manager
Sainsbury's —Harlow
- From £32,700 a year
- Management
- Leadership
- Employee discount
9h

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customer experience manager jobs near theobalds, hrt

Customer Service Executive - Full Time

Syte Link
Loughton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette
Communication skills

Full job description

This role is perfect for anyone looking to develop their customer service career, with a company that is growing fast and is looking to build something great in its marketplace.

Our mission is to simplify the supply of construction site services through great people & industry-leading technology.

Syte Link is an eight-figure turnover, forward-thinking business that offers the construction sector a range of Waste Management, Material Supply, Equipment Hire, Fuel services, and more.

We provide a centralised hub that offers our construction customers the most comprehensive services, tools and materials for their construction sites. We keep building projects moving!

This role will report to the Head of Operations and will develop close working relationships with the Finance, Service Delivery and Sales teams.

THE ROLE

The Service Delivery Rep plays a pivotal role in supporting the success of the Business Development team by ensuring the seamless execution of daily operations and delivering outstanding customer service.

Acting as the first point of contact for account-related queries, this role enables Business Development Managers to focus on sales-focused activities. Responsibilities of the Service Delivery Rep include creating orders, processing payments, and dealing with day-to-day queries surrounding our customers' sites.

This highly collaborative position works closely with clients, finance, and supply chain partners to drive a best-in-class customer experience.

Act as the first point of contact for client queries and account-related requests, ensuring timely, accurate resolutions and shielding Business Development Managers from day-to-day operational tasks.
Support Business Development in maintaining client satisfaction, retention, and growth by handling tasks such as order creation, simple pricing decisions (where clear agreed-upon rules have been given by BDM), and routine client communications.
Use all available communication channels (calls, emails, etc.) to efficiently complete tasks associated with our growing customers, and standard daily operations, which could include ETA’s, Collections, and Live Issues etc.
Collaborate closely with the service delivery team, finance, and supply chain partners to ensure consistent, high-quality execution of services across all managed accounts.
Manage sensitive customer lists to ensure that delivery checks are completed, improving successful delivery rates for our VIP customers.
Ensure that absence & lateness levels are kept in line with the company guidelines, following all policies in place.
Manage your time effectively through the use of our system, tracking your availability, meetings, and scheduled breaks correctly.
Promote and motivate others to live by the company values by driving a positive mentality on a day-to-day basis.

THE REQUIREMENTS

Ability to understand that growth businesses are unpredictable environments and are comfortable with a degree of change.
You will have experience within a successful customer service or customer success team, preferably within the construction equipment/materials industry.
Highly capable of managing different workloads, organising daily structures and comfortably working through multiple tasks.
Comfortable with being a strong communicator, unafraid to have difficult conversations and can articulate with excellent written and verbal skills.
Tech-savvy and comfortable working with our CRM solution and software tools.
Team player who fits right into our culture and lives by our company values.
Demonstrable skills in de-escalation, organisation and a positive mindset.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in theobalds, hrt

Customer Service Executive - Full Time

Online Merchandiser

Business Development Representative (Part-time)

Operations Manager – Retail Healthcare

Customer Service Executive - Part Time

Customer Relations Manager

Out of Home Site Manager

Counter Manager - Cheshunt

Customer Success Supervisor

Assistant Store Manager

Deputy Manager

Human Resources Officer

Business Development Representative

Client Relationship Manager

Senior Customer Success Manager - UK

Experienced Customer Logistics Coordinator

Grants Enquiry Advisor

Customer Experience Manager, Strategic Enterprise

Client Services Coordinator

Customer Experience Manager

I want to receive the latest job alerts for customer experience manager in theobalds, hrt

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