Front office manager Work, Jobs in Thornbury, Bst (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
8d
GENERAL MANAGER
BaxterStorey —Bristol
- £45,000 a year
- Monday to Friday
- Hospitality
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Front Office Manager
Bowood Hotel Spa and Golf Resort —Calne
- Weekend availability
- Hotel
- Front desk
- Guest services
- Free parking
- Employee assistance programme
Quick apply
4d
General Manager
BaxterStorey UK —Bristol
- £45,000 a year
- Full-time
- Hospitality
- Driving
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Office Coordinator - 2 days per week
Mott MacDonald —Bristol
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
- Employee discount
General Manager
Inn The Sticks —Chippenham
- £40,000 - £47,500 a year
- Full-time
- Hospitality
- Bar
- Sales
- Employee discount
Quick apply
7d
Front of House Manager
Small Goods —Bristol
- £14.83 - £15.44 an hour
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
- Sick pay
Quick apply
3h
Multiskilled Host
CBRE —Bristol
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Front Office Team Leader
Hotel Indigo —Gloucester
- £14.31 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Life insurance
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Workforce Planning Manager
Healix —Bristol
- Full-time
- Continuous improvement
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
Receptionist
CBSbutler Holdings Limited trading as CBSbutler —Cirencester
- Microsoft Office
- In-person
Receptionist
LAH Property Marketing —Bristol
- £20,982 a year
- Part-time
- Social media management
- Microsoft Office
- Front desk
- Referral programme
Quick apply
10d
Night Manager
Doubletree by Hilton Bristol North —Bristol
- Full-time
- Bar
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
7d
Reception Supervisor
Dalata —Bristol
- Full-time
- Hotel
- Organisational skills
- Employee assistance programme
Quick apply
2d
PA / Receptionist / Executive Assistant - Financial Services
Network Jobs —Trowbridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Deputy Manager
Rudy's Pizza —Bristol
- £35,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
Resort Assistant Night Manager
The Celtic Collection —Newport
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
Assistant Manager
Five Guys UK —Bristol
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Multi-Skilled Host
CBRE —Bristol
- From £29,000 a year
- Full-time
- Customer service
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply

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front office manager jobs near thornbury, bst

General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
8 days ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

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front office manager jobs in thornbury, bst

General Manager

GENERAL MANAGER