Customer specialist Work, Jobs in Three Bridges, Wsx (with Salaries)

Customer Service Specialist I
Thermo Fisher Scientific —Horsham
- Full-time
- Salesforce
- ERP systems
- English
4d
Travel Support Executive
IAG Loyalty —Crawley
- Weekend availability
- Hybrid work
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Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Fulfilment Specialist
Wonderpack Eco —Burgess Hill
- From £26,440 a year
- 8 hour shift
- Heavy lifting
- Forklift
- Warehouse experience
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9d
Travel Consultant
Saga —Crawley
- £26,227.50 a year
- Full-time
- Sales
- IT
- Communication skills
- Employee discount
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7d
Executive Assistant to Managing Director
Access Garage Doors Ltd —Crawley
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
8d
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
7d
Data Collection Support
Rapiscan —Salfords
- Computer skills
1d
Physio Administrator
Spire Healthcare —Gatwick Airport
- Part-time
- Phone etiquette
- Free parking
- Annual leave
9d
Motorhome & Camper Handover specialist
Campersales Ltd —Burgess Hill
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
1d
Sales - Sales Advisor - UK
New Look —East Grinstead
- Part-time
- Microsoft Word
Receptionist - O&G Outpatient
Surrey and Sussex Healthcare NHS Trust —Crawley
- £25,272 a year
- Full-time
- Front desk
- IT
- Acute care
7d
Outpatients Booking Officer
Surrey and Sussex Healthcare NHS Trust —Redhill
- £25,760 - £27,476 a year
- Full-time
12d
National Account Executive
Nestlé —Crawley
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Office
1d
Data Collection Support
OSI Systems, Inc. —Salfords
- Temporary
- Computer skills
- HTML
1d
Travel Contact Centre Team Manager
Saga —Crawley
- £26,000 - £30,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
2d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Communication skills
9d
Technical Customer Support Coordinator
Pion Inc —Forest Row
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Engineering
- Laboratory experience
Quick apply
1d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Bromley
- Temporary
- Customer service

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Customer Service Specialist I

Thermo Fisher Scientific -
Horsham

Apply Now

Job details

Full-time
4 days ago

Qualifications

Salesforce
Supply chain
ERP systems
English
Microsoft Office
UX
Business
Communication skills
Negotiation

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

When you are part of Thermo Fisher Scientific, you will do ambitious work, and be part of a team that values performance, quality, and innovation. As a member of a successful, growing global organization, you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in
R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. As part of our global team, what you do contributes directly to our Mission: - enabling our customers to make the world healthier, cleaner and safer, alongside receiving strong support for your own career growth.

How will you make an impact?

As a Customer Service Specialist I within Comparator Customer Service and Supply Chain Support, you will be a primary contributor to the accuracy of financial forecasts and the performance of the Comparator group. Your work ensures timely invoicing, accurate cost reviews, and reliable supply chain date entry supporting operational and financial performance.

Position Summary & Key Responsibilities:

The Comparator Customer Service Specialist I supports the Comparator Customer Service Admin Team and the Supply Chain Support Team. Daily activities include reviewing project documentation, initiating client invoices, reviewing purchase and freight costs, and maintaining

KPI tracking

1. Timely Processing of Client Invoices

Prepare and verify documents required for invoicing and transfer to Finance team
Update and maintain finance information in IT systems to enable global performance tracking by Finance partner
Prepare Key Performance Indicators for customer business reviews
Invoice comparator products and comparator freight charges
Prepare folders for invoicing and ensure all required documents are available
Raise prepayment TBIs (To Be Invoiced), product TBIs and freight TBIs and send to Finance with necessary documentation
Interface with Finance regarding TBIs and client invoices (point of contact)
Collect client-specific invoice requirements and ensure compliance with customer contracts
Ensure SFDC information is up to date and resolve missing or conflicting information with responsible owners
Prepare documents for internal and external audits; redact and provide requested records to auditors
Support PMs with quotes (route of goods, VAT rules, estimated freight, insurance, FX rates)
Ensure 100% accuracy in invoice creation and that projects are invoiced within the same fiscal period
Maintain quality and accuracy during high workload periods

2. IT-Systems Update

Regularly update delivery scheduled dates in Salesforce (before month, quarter & year end)
Work with Finance to ensure accurate accruals list at month end (customer and suppliers)
Enter and maintain data in KPI sheets

3. Diverse / Compliance Support

Support Project Management for freight estimates and import/export or Incoterms queries
Apply and respect all relevant SOPs

4. Principal Contacts

Internal: Comparator PM team (Basel and other sites); Logistics; Finance; QA; Goods- In/Out; P&P
External: Clients; Couriers (as required)

Experience, Knowledge & Skills:

Degree in Business, Finance, Supply Chain, Logistics or related field OR equivalent education with significant commercial content
2–5 years’ experience in supply chain or finance, preferably within a pharmaceutical environment
Ability to multitask with attention to detail
Excellent communication, coordination, and negotiation skills
Good written and verbal communication skills in English
User experience in ERP systems (beneficial) and strong MS Office skills

How will you get here?

Relevant degree or equivalent experience
Experience in pharmaceutical supply chain or finance preferred
Fluency in English (written and verbal)

Note: This job description outlines the role’s primary responsibilities and expectations but is not an exhaustive list. Duties may evolve based on business needs.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.
#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives
are valued.

Thermo Fisher Scientific is an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination based on any protected characteristic.

Apply Now

Refine Your Search

customer specialist jobs in three bridges, wsx

Customer Service Specialist I

Travel Support Executive

Customer Operations Specialist

Fulfilment Specialist

Travel Consultant

Executive Assistant to Managing Director

Customer Experience Specialist

Data Collection Support

Physio Administrator

Motorhome & Camper Handover specialist

Sales - Sales Advisor - UK

Receptionist - O&G Outpatient

Outpatients Booking Officer

National Account Executive

Data Collection Support

Travel Contact Centre Team Manager

Customer Experience Specialist

Appointments Coordinator

Technical Customer Support Coordinator

Specialist: Full-Time, Part-Time, and Part-Time Temporary

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