Customer experience coordinator Work, Jobs in Tonbridge, Ken (with Salaries)

Treatment Coordinator
Banning Dental Group —Tonbridge
- £40,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
1d
Events Coordinator
Logistics UK —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer & Content Coordinator
John Jaques and Son Ltd —Edenbridge
- £28,000 a year
- Full-time
- CRM software
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
23h
Supply Chain Coordinator
Allied Growers —Tonbridge
- £29,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
11d
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Customer Support Coordinator
Fuzion 4 Limited —St Leonards-on-Sea
- £28,080 - £29,536 a year
- Full-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
14d
Assistant General Manager & Wedding Operations Coordinator
Kingdom, Penshurst —Penshurst
- £32,000 - £36,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
10d
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
8d
Supply Chain Coordinator
zendbox —Paddock Wood
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service Coordinators
AXA —Redhill
- £24,479 - £25,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Microsoft Office
- Employee discount
Customer Care Administrator - Fixed Term Contract
Orbit Group —West Malling
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
8d
Project Delivery Coordinator
Eclipse Dental Engineering —Rochester
- From £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
10d
Events Coordinator
SBK Healthcare —Kings Hill
- Full-time
- Hybrid work
- Organisational skills
- IT
- In-person
- Free parking
- Work from home
Quick apply
Administration & Project Coordinator - D365 Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- Agile
- Communication skills
- Free parking
- Annual leave
Quick apply
Executive Assistant to Managing Director
Access Garage Doors Ltd —Crawley
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
3d
International Logistics Coordinator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Wholesale Service Desk Incident Coordinator/Scheduler
South East Water —Snodland
- £31,758 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
9d
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Hailsham
- £26,509.50 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Flexible schedule
Quick apply
Part-time Social Media, Website and Marketing Co-ordinator
The Outdoor Room Ltd —Dorking
- £15,000 - £18,000 a year
- Part-time
- Social media management
- IT
- In-person
- Free parking
Quick apply
Testing & UAT Coordinator - D365 F&SCM Implementation - Contract
Pineapple Contracts —Aylesford
- Azure
- ERP systems
- Organisational skills
- Free parking
- Annual leave
Quick apply

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Treatment Coordinator

Banning Dental Group -
Tonbridge

Quick apply

Job details

Full-time
£40,000 - £55,000 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Sales
GCSE
Organisational skills
Communication skills
Office experience

Full job description

About Banning Dental Group

Imagine a career where your skills are celebrated, your ideas are heard, and every day you make a real difference in people’s lives. That’s Banning Dental Group. We’re not just a chain of dental practices—we’re innovators, trendsetters, and a team that’s passionate about redefining what modern dentistry can be.

With cutting-edge technology, world-class training, and a culture that values YOU, we make patient care seamless, enjoyable, and stress-free. If you’re ambitious, motivated, and ready to take your career to the next level, this is the place to shine.

Due to our continued and successful growth, we are excited to offer an opportunity for an experienced Treatment Coordinator to join the Banning family at our Tonbridge clinic.

Role of the Treatment Coordinator

We are seeking a proactive and empathetic Treatment Coordinator to ensure patients experience a smooth and positive journey through their treatment process. This pivotal role involves close collaboration with dentists, labs, and administrative teams to deliver exceptional patient care.

The Treatment Coordinator will guide patients from initial contact through to treatment completion, ensuring compliance with Banning Dental Group standards and providing continuous support.

Key Responsibilities

Patient Journey Management: Act as the primary point of contact for patients, providing personalised support and care from initial enquiry to the conclusion of treatment.
Liaison with Dental Teams: Collaborate with dentists and dental labs to streamline treatment processes, ensuring timely delivery of work and communication of clinical requirements.
Consent and Documentation: Arrange, review, and ensure the completion of patient consent forms, treatment agreements, and other essential documentation in line with legal and organisational standards.
Treatment Planning: Assist in creating, explaining, and ensuring patients understand their treatment plans, maintaining adherence to Banning Dental Group’s high standards.
Financial Coordination: Guide patients through financial options, including payment plans, insurance queries, and financing solutions, ensuring clarity and transparency.
Patient Advocacy: Act as an advocate for patient concerns, answering queries, resolving issues, and ensuring patients feel supported throughout their journey.
Post-Treatment Support: Conduct follow-ups to monitor satisfaction, address feedback, and provide aftercare instructions where necessary.
Administrative Oversight: Manage patient records, appointment schedules, and treatment plans, ensuring accuracy and consistency.
Banning Standards Compliance: Ensure that all treatment plans and patient interactions reflect Banning’s standards of excellence in care, communication, and outcomes.

Must-have Attributes

Communication Skills: Exceptional verbal and written communication skills to convey treatment information effectively and professionally.
Organisational Skills: Strong proactive ability to manage multiple tasks, maintain detailed records, and meet deadlines.
Attention to Detail: Precision in managing patient records, consent forms, and scheduling to ensure accuracy and efficiency.
Customer Focus: A commitment to providing outstanding customer service and ensuring patients feel valued.
Sales Acumen: Experience with sales, addressing objections with understanding while guiding patients toward their goals whilst meeting and exceeding targets.
Proactive Approach: Initiative to anticipate patient needs and proactively resolve concerns.
Team Player: Ability to collaborate effectively with colleagues to deliver a seamless patient experience.

What we offer:

Competitive Salary in the region of £40,000 with OTE up to £55,000
Performance Based Bonus Structure
Company Pension
Flexible Working Hours
Corporate Perk Package
Confidential Employee Assistance Programme
Employee Discounts on Dental and Skin Treatments
Opportunities for Career Development
Supportive and Collaborative Work Environment
Cycle to Work Scheme

Job Type: Full-time

Pay: £40,000.00-£55,000.00 per year

Benefits:

Employee discount

Experience:

Sales: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in tonbridge, ken

Treatment Coordinator

Events Coordinator

Customer & Content Coordinator

Supply Chain Coordinator

Customer Support & Planning Coordinator

Customer Support Coordinator

Assistant General Manager & Wedding Operations Coordinator

Customer Service Coordinator

Supply Chain Coordinator

Customer Service Coordinators

Customer Care Administrator - Fixed Term Contract

Project Delivery Coordinator

Events Coordinator

Administration & Project Coordinator - D365 Implementation - Contract

Executive Assistant to Managing Director

International Logistics Coordinator

Wholesale Service Desk Incident Coordinator/Scheduler

Customer Service Coordinator

Part-time Social Media, Website and Marketing Co-ordinator

Testing & UAT Coordinator - D365 F&SCM Implementation - Contract

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