Client services occupations Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Customer Service Advisor
SwiftSwitch —London
- Up to £25,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Gym membership
Quick apply
Learner Engagement Co-ordinator
The Skills Centre —London
- From £33,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
11d
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
3d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Operational Account Manager
Office Test —London
- £25,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Management
- Salesforce
- Health & wellbeing programme
- Employee discount
Quick apply
9d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
5d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
6d
B2B Customer Care Advisor
Thurgoods Limited —Basildon
- £27,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
4d
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Apprentice Resident Liaison Officer
Equans —Haringey
- £21,000 - £25,000 a year
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee discount
Customer Success Specialist
Lassie —London
- Hybrid work
- English
- Work from home
Quick apply
Client Co-Ordinator (Multinational)
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
- Time management
Quick apply
3d
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Services Consultant
Centralise Technologies —London
- Full-time
- Communication skills
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Care Assistant
Aspect Flooring Limited —Hemel Hempstead
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Administrator
Urbin Waste Ltd —London
- £26,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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client services occupations jobs near tower hamlets, gtl

Customer Service Advisor

SwiftSwitch -
London

Quick apply

Job details

Full-time
Up to £25,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Communication skills

Full job description

Job Title: Customer Service Advisor

Location: Brick Lane, London

Department: Admin

Employment Type: Full-time office based

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water. As we continue to grow, we’re looking for confident, driven individuals to join our busy sales team and take the next step in their career.

Job Overview:

As a Customer Service Advisor, you will play a key role in delivering outstanding customer service while supporting the operational flow of contracts between our customers and utility suppliers. Acting as the primary point of contact, you will handle enquiries, resolve complaints, and ensure a positive client experience throughout their journey with us.

In addition to customer-facing responsibilities, you will also be responsible for batching contracts to suppliers and building supplier relationships to help improve live rates and streamline processes. Your role is central to ensuring both customer satisfaction and operational excellence.

Key Responsibilities:

Act as the primary point of contact for customers, providing support via phone, email, and other communication channels such as supplier portals.
Handle a wide range of customer enquiries, issues, and complaints with professionalism, empathy, and efficiency.
Take ownership of customer issues, investigate thoroughly, and ensure timely resolution to the client's satisfaction.
Maintain accurate and up-to-date records in our CRM and contract management systems.
Batch contracts accurately and submit them to suppliers in line with internal deadlines and compliance requirements.
Work closely with utility suppliers to maintain strong working relationships and support improved live rates.
Collaborate with internal departments including sales, operations, and supplier management to ensure seamless service delivery.
Conduct customer feedback activities and translate insights into actionable service improvements.
Monitor recurring customer or supplier issues and contribute to process improvement initiatives.
Ensure adherence to industry regulations, company policies, and data protection requirements.

Requirements

Excellent verbal and written communication skills.
Strong active listening and interpersonal skills.
Proven problem-solving and conflict-resolution abilities.
Ability to manage and prioritise workload in a fast-paced environment.
High level of accuracy and attention to detail, particularly in contract handling.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
Previous experience in a customer service or liaison role is essential.
Experience within the utilities or energy sector (preferred but not essential).
Confidence in building and maintaining supplier relationships.

Benefits

Up to £25,000 per annum (depending on experience).
A supportive and collaborative team environment.
Opportunities for training and career progression within the energy brokerage industry.
Competitive salary and performance-based incentives.
Fun, sociable office environment in Shoreditch.
Free gym membership, regular socials, and Christmas shutdown.
Ongoing training and professional development.

Quick apply

Refine Your Search

client services occupations jobs in tower hamlets, gtl

Customer Service Advisor

Learner Engagement Co-ordinator

Customer Success Manager

Client Success Executive

Operational Account Manager

Customer Success Specialist - Part time

Senior Customer Success Manager

Office Workflow Co-ordinator

Customer Relationship Manager

B2B Customer Care Advisor

Service & Small Works Coordinator

Apprentice Resident Liaison Officer

Customer Success Specialist

Client Co-Ordinator (Multinational)

Service Administrator / Co-ordinator

Services Consultant

Client Engagement Manager

Customer Care Assistant

Service Administrator / Coordinator

Client Services Administrator

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