Housing manager Work, Jobs in Trafford, Gtm (with Salaries)

Resident Services Manager
Colby River —Manchester
- £36,000 - £37,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Annual leave
- Life insurance
Quick apply
9d
Sustainable Housing Development Manager
Mandala Homes Development Ltd. —Manchester
- £74,000 a year
- Civil engineering
- Engineering
- Project management
- Health & wellbeing programme
- Gym membership
Quick apply
14d
Property Manager
Northern Group Management Ltd —Manchester
- Up to £31,000 a year
- Full-time
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
5d
Housing Property Manager
District Homes CIC —Heywood
- £52,000 a year
- Full-time
- Management
- Maintenance
- Analysis skills
- Free parking
- Annual leave
Quick apply
7h
VacancyTitle: Local Housing Manager - Tanners Court
Housing 21 —Runcorn
- £33,494 a year
- Full-time
- Management
- Sick pay
9d
Regional Construction Contracts Manager – Social Housing Conversions
Bailey Capital Investment Group Limited —Accrington
- From £32,210.28 a year
- Full-time
- English
- Project management
- Quality control
- Work from home
Quick apply
Social Housing Regional Construction Contracts Manager
Bailey Capital Investment Group Limited —Warrington
- From £32,210.28 a year
- Full-time
- English
- Project management
- Quality control
- Work from home
Quick apply
VacancyTitle: Local Housing Manager - Fenney Court
Housing 21 —Skelmersdale
- £33,494 a year
- Full-time
- Management
- Sick pay
10d
Team Leader - Housing Disrepair
Antony Hodari Holdings Limited —Manchester
- Hybrid work
- Microsoft Word
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Flexible schedule
Quick apply
Residential Property Manager (HMO & APT)
Landswood de Coy LLP —Warrington
- £28,000 a year
- Full-time
- In-person
- Life insurance
Quick apply
2d
Head of Commercial- Housing Partnerships
Novus Property Solutions Ltd —Warrington
- Full-time
- Employee discount
Quick apply
Closing Out Manager - North East, Housing Developments, Fixed-Term contract
untypical —Warrington
- Negotiation
- Employee assistance programme
VacancyTitle: Local Housing Manager, Fir Grove
Housing 21 —Chadderton
- £12,050.40 a year
- Management
- Sick pay
3d
Head of Service - Housing & Inclusion
Blackburn with Darwen Council —Blackburn with Darwen
- £74,426 - £79,766 a year
- Full-time
- Communication skills
Property Manager
Letting Complete —Oldham
- From £29,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
Quick apply
5d
Director of Customer | Social Housing
Stellify —Manchester
- £95,000 - £110,000 a year
Youth Support Worker - Transition & Tenancy Lead
Turning Point —Chorley
- £28,421 a year
- Full-time
- Cooking
- Communication skills
- Annual leave
8d

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Sustainable Housing Development Manager
Mandala Homes Development Ltd. —Manchester
The successful candidate will work closely with architects, engineers, contractors, and local stakeholders to deliver high-quality housing developments that…
£74,000 a year
Quick apply
14d
Resident Services Manager
Colby River —Manchester
Support the planning and delivery of resident engagement strategy, including events and community initiatives that enhance the resident experience.
£36,000 - £37,000 a year
Quick apply
9d

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Resident Services Manager

Colby River
Manchester

Quick apply

Job details

Full-time
£36,000 - £37,000 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Qualifications

Hospitality
Management
Customer service
Complaint handling
Microsoft Office
Team management
Organisational skills
Leadership
Communication skills
Negotiation

Full job description

Build Your Future with Colby River

At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long-term approach to investing in, developing and operating high-quality residential communities across the UK.

We operate across key living sectors including Multi-Family Living, Single Family Housing (SFH) and Purpose-Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward-looking approach that responds to changing residential needs across the UK, we are building a platform designed for long-term growth.

About the Role

We are seeking a Resident Services Manager to lead the Leasing and Resident Services teams on site, while supporting the General Manager in the overall operational performance of the asset.

This is a pivotal role responsible for setting the standard for leasing delivery and customer experience across the development. You will drive occupancy, resident satisfaction, and team performance, ensuring a seamless resident journey from initial enquiry through to move-out. The role requires a strong balance of leadership, commercial awareness, and customer focus within a fast-paced Build-to-Rent environment.

This is an opportunity to join a growing business that values professionalism, accountability and continuous improvement.

Working Pattern
40 hours per week, working 5 days out of 7 on a rota basis between 8:00am and 8:00pm.

Key Responsibilities

Leadership & Operational Support

Support the General Manager in the day-to-day running of the site
Act as a key escalation point for operational and resident-related matters
Coordinate effectively with central support teams to ensure alignment and efficiency
Step into senior responsibilities in the absence of the General Manager

Customer Service & Resident Engagement

Deliver and embed a first-class customer service culture across the team
Support the planning and delivery of resident engagement strategy, including events and community initiatives that enhance the resident experience.
Create a strong sense of community through communication and resident interaction
Proactively gather and act on resident feedback to drive continuous improvement
Manage resident communications, queries, and complaints professionally and effectively
Promote positive resident reviews and reputation across relevant platforms

Leasing Performance & Resident Lifecycle

Oversee leasing processes from enquiry through to move-in and move-out, ensuring full compliance
Work with the Regional Leasing Manager to drive occupancy, retention, and leasing strategy
Ensure apartments and communal areas are presented to the highest standard
Monitor local market trends and competitor activity to support performance
Oversee renewals, negotiations, and resident retention initiatives
Ensure all legal and company requirements (including KYC and Right to Rent) are met
Manage deposit returns and ensure compliance with relevant regulations
Ensure applicants receive an outstanding experience throughout the leasing journey.

Team Leadership & Development

Lead, mentor, and develop the Leasing and Resident Services teams
Set clear KPIs and performance expectations, conducting regular reviews
Support recruitment, onboarding, and ongoing training of team members
Drive engagement, motivation, and a high-performance culture
Manage rotas and ensure adequate team coverage at all times
Ensure compliance with HR processes including Right to Work checks for new employees.

Compliance & Administration

Ensure all leasing and operational procedures are followed accurately and consistently
Maintain strong knowledge of relevant legislation and industry best practice
Ensure accurate use of CRM systems and operational platforms
Support audits and ensure all documentation is compliant and up to date

Commercial & Asset Performance

Support the delivery of occupancy and revenue targets
Maintain awareness of site budgets and support cost control
Assist with procurement processes, ensuring adherence to company procedures
Contribute to initiatives that enhance asset performance and resident experience

About You

We are looking for an experienced and driven professional with a strong background in residential lettings, Build-to-Rent, or hospitality. You will be a confident leader with the ability to motivate and develop teams while maintaining a sharp focus on customer experience and commercial performance.

You will bring a proactive, solutions-focused approach, with excellent organisational and communication skills. Comfortable working in a fast-paced environment, you will be able to manage competing priorities, resolve challenges effectively, and continuously look for ways to improve service delivery and operational efficiency.

You will be passionate about creating outstanding resident experiences while driving team performance and contributing to the overall success of the asset.

Desirable

ARLA or IRPM qualification (or willingness to work towards)
Strong understanding of leasing strategy and market dynamics
Experience managing budgets and supporting asset performance
Knowledge of resident engagement strategies and community building initiatives
Experience working within a multi-site or large-scale residential environment

Essential

Proven management experience within residential property, Build-to-Rent, PRS, PBSA, or hospitality
Experience in lettings or a similar environment
Strong leadership and team management experience
Excellent customer service, negotiation, and complaint handling skills
Working knowledge of deposit protection regulations and lettings compliance
Strong organisational skills with the ability to manage multiple priorities
Proficient in Microsoft Office and CRM/property management systems

What We Offer

Competitive salary and annual discretionary bonus
Employer matched pension scheme
Life Insurance
Generous annual leave entitlement, with the option to buy more
Cycle to Work scheme
Retail, leisure and lifestyle discounts
Employee wellbeing support

Why Colby River?

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance — where your contribution, whether operational or strategic, plays a vital role in our continued growth.

Quick apply

Refine Your Search

housing manager jobs in trafford, gtm

Resident Services Manager

Sustainable Housing Development Manager

Property Manager

Housing Property Manager

VacancyTitle: Local Housing Manager - Tanners Court

Regional Construction Contracts Manager – Social Housing Conversions

Social Housing Regional Construction Contracts Manager

VacancyTitle: Local Housing Manager - Fenney Court

Team Leader - Housing Disrepair

Residential Property Manager (HMO & APT)

Head of Commercial- Housing Partnerships

Closing Out Manager - North East, Housing Developments, Fixed-Term contract

VacancyTitle: Local Housing Manager, Fir Grove

Head of Service - Housing & Inclusion

Property Manager

Director of Customer | Social Housing

Youth Support Worker - Transition & Tenancy Lead

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