Housing officer Work, Jobs in Trowbridge, Wil (with Salaries)

Housing Officer (Home Ownership)
Aster Group —Devizes
- £34,199 a year
- Full-time
- Management
- IT
- Communication skills
- Employee assistance programme
2d
Housing Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
7d
Housing & Compliance Officer
BRC Jobs —Bristol
- £26,320.00 - £31,155.54 a year
- Full-time
- Administrative experience
- Driving
- IT
Quick apply
Triage and Needs Officer
Wiltshire Council —Trowbridge
- £29,064 - £31,022 a year
- Temporary
- Hybrid work
- Communication skills
13d
Enablement & Transition Officer - Homelessness, full time Reference Number 60
Alabaré —Chippenham
- £26,968.50 - £27,787.50 a year
- Weekend availability
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
18h
Neighbourhood Response Officer
Clarion Housing Group —Bristol
- £35,809 - £41,593 a year
- Full-time
- Hybrid work
- Travel
6d
Property Compliance Officer
First Choice Housing Swindon —Swindon
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Employee discount
Quick apply
21h
Assessment Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Flexitime
9d
Housing Officer (Bath) - Part-Time 18.5 hours
Curo —Bath
- £33,475 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Support Team Officer (Property Maintenance)
Curo —Bath
- £25,878 - £28,961 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
Housing Assistant
Pinnacle Group —Lyneham
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Tenancy Officer
BRC Jobs —Bristol
- £17.21 an hour
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
6d
Customer Accounts Officer (Leasehold)
Aster Group —Devizes
- £16,637 a year
- Part-time
- Microsoft Office
- Travel
- IT
- Employee assistance programme
9d
Wessex Strategic Planning Manager
Wiltshire Council —Trowbridge
- £73,757 - £78,488 a year
- Full-time
- Hybrid work
- Analysis skills
- Negotiation
6d
Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
6d
Accommodation Officer
Swindon Borough Council —Swindon
- £32,597 a year
- Full-time
- English
Quick apply
1d
Housing Options Officer
South Gloucestershire Council —Kingswood
- £36,363 - £39,152 a year
- Full-time
- Travel
- IT
- Annual leave
- Employee discount
3d
Neighbourhood Assistant
Aster Group —Frome
- £29,885 a year
- Full-time
- Employee assistance programme
8d
Neighbourhood Rural Crime Officer - Transferee
Wiltshire Police —Salisbury
- Full-time
- English
- Annual leave
- Gym membership

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Housing Officer (Home Ownership)

Aster Group -
Devizes

Apply Now

Job details

Full-time
£34,199 a year
2 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Driving Licence
Management
IT
Communication skills

Full job description

We are looking for a proactive and customer-focused Housing Officer to provide a high-quality housing management service to leaseholders and shared owners.

You will act as a key point of contact for home ownership customers, ensuring services are delivered in line with lease obligations and that customers are actively involved in shaping service delivery. You will work across teams to resolve issues, improve service outcomes and ensure a consistent customer experience.

Key responsibilities

Act as the first point of contact for leaseholders and shared owners, ensuring services are delivered to a high standard and in line with lease agreements
Deliver an effective housing management service, including estate inspections
Manage reports of Anti-Social Behaviour, working with internal teams and external agencies where appropriate
Support and manage customer expectations in a clear and professional manner
Work with Neighbourhood and Customer Accounts teams to provide a joined-up service, including support with payment queries and service charge processes
Liaise with Asset Management and Maintenance teams to ensure repairs and maintenance are carried out in accordance with lease requirements
Work with the Section 20 officer to ensure customers are informed and involved in decisions relating to major works and cyclical maintenance
Provide advice and support to colleagues on leasehold management and assist with training where required
Maintain accurate records and provide reports to managers, customers and stakeholders

What we’re looking for

Knowledge of housing law and leasehold/shared ownership management
Experience in a housing, leasehold or property management customer-facing role
Ability to manage competing priorities and meet deadlines under pressure
Strong problem-solving skills with a proactive and innovative approach
Excellent communication skills, both written and verbal
Good IT skills and confidence using systems and databases
Strong commitment to customer service and continuous improvement

This is a flexible role and can be based from home or one of our hub offices. You'll need a flexible approach to travel, as regular site visits will be required. A full UK driving licence and access to your own vehicle for business use are essential. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.

What’s in it for me

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
We invest in colleagues’ careers and development through our leader and colleague development frameworks
Defined Contribution Pension and attached life assurance
Volunteering hours available to all colleagues to enable them to give back
Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
Enhanced leave
We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

We follow a sector-wide, outcome-based framework for professionals in social housing. The Competence and Conduct Standard introduce a sector-wide, outcome-based framework for those working in social housing in England, while also requiring senior professionals who deliver social housing services to gain, or work towards, a housing management qualification.

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Successful applicants will be required to complete a Basic DBS check.

All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

If you'd like any support please contact the Recruitment Team on [email protected].

Apply Now

Refine Your Search

housing officer jobs in trowbridge, wil

Housing Officer (Home Ownership)

Housing Income Officer

Housing & Compliance Officer

Triage and Needs Officer

Enablement & Transition Officer - Homelessness, full time Reference Number 60

Neighbourhood Response Officer

Property Compliance Officer

Assessment Officer

Housing Officer (Bath) - Part-Time 18.5 hours

Support Team Officer (Property Maintenance)

Housing Assistant

Tenancy Officer

Customer Accounts Officer (Leasehold)

Wessex Strategic Planning Manager

Customer Feedback Officer

Income Officer

Accommodation Officer

Housing Options Officer

Neighbourhood Assistant

Neighbourhood Rural Crime Officer - Transferee

I want to receive the latest job alerts for housing officer in trowbridge, wil

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