Key account manager Work, Jobs in Twickenham, Greater London (with Salaries)

Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
New Business Development Executive & Account Manager
Zed Logistics Ltd —Surbiton
- From £30,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Sick pay
Quick apply
Account Manager
Venatrix —Kingston upon Thames
- £40,000 - £50,000 a year
- Full-time
- Contracts
- Negotiation
Quick apply
Account Manager
RELX —Richmond
- Full-time
- Management
- Sales
- Contracts
10d
Key Account Manager
Ontex —Hemel Hempstead
- Full-time
- Sales
- Marketing
- Master's degree
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Account Manager
RX —Richmond
- Full-time
- Management
- Sales
- Contracts
10d
Senior Account Manager/New Business - for an IT Reseller EXPERIENCE ONLY. No agencies.
Strawberry Global Technology —Teddington
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
7d
Strategic Account Manager
Addison Lee —London
- Up to £60,000 a year
- Hybrid work
- Sales
- Organisational skills
- Negotiation
- Health & wellbeing programme
- Annual leave
12d
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
13d
Area Account Manager
Tempur Sealy —Hayes
- Full-time
Key Account Manager
Joseph Joseph —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee discount
14d
Key Account Manager
STARK Group —Leatherhead
- Full-time
- Sales
- Driving
- Travel
- Employee discount
- Referral programme
Key Account Manager Retail - CAREL UK
Carel Industries s.p.a. —Chessington
- Remote
- Sales
- Engineering
- No degree
- Flexitime
Quick apply
5d
Key Account and Partnership Manager
Deepki —London
- Hybrid work
- English
- Project management
- Communication skills
Senior Hosted Buyer Account Manager
RELX —Richmond
- Full-time
- Sales
- Organisational skills
- Communication skills
- Flexible schedule
Client Accounts Manager
Pinnacle Group —London
- £60,000 - £65,000 a year
- Management
- Accounting
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Account Manager (Motor Finance Brokers - South)
Tandem Bank —London
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Key Account Manager
ISS Facility Services —Leatherhead
- Analysis skills
- Team management
- Travel
Quick apply
5d
Sales Account Manager
Beechwood Equipment Ltd —Guildford
- £45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
Quick apply
2d

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key account manager jobs near twickenham, greater london

Key Account Manager

MCFT -
Maidenhead

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Facilities management
Maintenance
Contracts
Account management
Leadership
Communication skills
Negotiation

Full job description

Key Account Manager (Strategic Accounts & Partnerships) - £50k - £55k + Bonus

Benefits: 36 days holiday (28 + bank holidays) - Pension Scheme - Life Insurance - HealthShield Healthcare & Wellbeing Benefits - Annual Discretionary Bonus – Income Protection Scheme - Long Service Awards - Employee Referral Scheme - Sales Lead Referral Scheme - Development & Training - Annual Cost-of-Living Pay Review.

Location: Maidenhead (Office Based), Occasional travel, Full time, Permanent.

Role Overview

We are seeking an experienced and commercially driven Key Account Manager to lead and grow our most important client relationships. This role is responsible for managing our largest direct clients, as well as key Facilities Management and Contract Catering partners, while also overseeing the Account Management and Renewals teams.

The primary objective is to maximise customer retention (targeting 90%+), strengthen long-term partnerships, and proactively identify and mitigate risks to revenue.

Key Responsibilities

Strategic Account Management

Own and manage relationships with our largest and most strategically important direct clients.
Develop and execute account plans to drive growth, satisfaction, and long-term retention.
Act as the senior point of contact for key stakeholders, building strong, trusted partnerships.
Identify upsell and cross-sell opportunities within existing accounts.

Partnership Management

Manage and grow relationships with key Facilities Management and Contract Catering partners.
Ensure alignment of objectives, service delivery standards, and commercial performance.
Collaborate with partners to unlock new opportunities and strengthen joint value propositions.

Team Leadership

Lead, coach, and develop the Account Management and Renewals teams.
Set clear performance targets and KPIs aligned with retention and revenue goals.
Foster a high-performance, customer-centric culture within the team.
Provide guidance on complex or high-risk accounts.

Retention & Risk Management

Own the company-wide retention target of 90%+ across key accounts.
Proactively identify at-risk customers and implement recovery plans.
Analyse churn trends and drive continuous improvement initiatives.
Work cross-functionally to resolve service or delivery issues impacting client satisfaction.

Renewals Management

Oversee the renewals process to ensure timely and successful contract extensions.
Support the team in negotiating renewals and managing commercial discussions.
Ensure accurate forecasting of renewals and retention metrics.

Reporting & Performance

Track and report on key account performance, retention rates, and revenue growth.
Provide regular updates to senior leadership on risks, opportunities, and strategic initiatives.
Use data and insights to inform decision-making and improve customer outcomes.

Key Skills & Experience

Proven experience in Key Account Management or Strategic Account Management.
Experience managing large, complex clients and partnerships.
Strong leadership experience, with the ability to manage and develop teams.
Demonstrated success in achieving high retention rates and reducing churn.
Excellent stakeholder management and communication skills.
Commercially astute with strong negotiation skills.
Experience working with Facilities Management and/or Contract Catering sectors (desirable).

Key Performance Indicators (KPIs)

Customer retention rate (target: 90%+)
Revenue retention and growth within key accounts
Renewal success rate
Customer satisfaction and engagement scores
Team performance against targets

What Success Looks Like

Strong, long-term relationships with key clients and partners
Consistent achievement of retention targets above 90%
A high-performing, proactive account management and renewals team
Reduced churn and increased lifetime value of customers

MCFT, established 30 years ago, provides commercial kitchen maintenance for high-end customers in the UK, Europe, the Middle East and Asia; We're highly regarded by all the key players in our multi-national supply chain.

Our ambition is to be the pre-eminent provider in our field - in the UK and, importantly, overseas - where we have ambitions to be working around the world.

We're now looking for an experienced Key Account Manager to support us on our journey.

If this sounds like you then please apply today!

Why not visit our website – www.mcft.com

Quick apply

Refine Your Search

key account manager jobs in twickenham, greater london

Key Account Manager

New Business Development Executive & Account Manager

Account Manager

Account Manager

Key Account Manager

Customer Success Manager

Account Manager

Senior Account Manager/New Business - for an IT Reseller EXPERIENCE ONLY. No agencies.

Strategic Account Manager

Director of Key Accounts

Area Account Manager

Key Account Manager

Key Account Manager

Key Account Manager Retail - CAREL UK

Key Account and Partnership Manager

Senior Hosted Buyer Account Manager

Client Accounts Manager

Account Manager (Motor Finance Brokers - South)

Key Account Manager

Sales Account Manager

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