Employment advisor Work, Jobs in United Kingdom (with Salaries)

Customer Support Specialist
Liaison Workforce —Remote
- £24,785 a year
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
Quick apply
1d
People Advisor
Active Care Group —Remote
- £35,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Employee assistance programme
- Referral programme
Employment Journey Advisor
Shaw Trust —London
- £28,421 - £34,104 a year
- Annual leave
- Employee assistance programme
2d
Customer Advisor
Everyday People Financial Solutions —Glasgow
- £27,976 - £31,252 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
Career and Education advisor
The Love Legacy CIC —Haringey
- From £1,750 a month
- Seasonal
- Hybrid work
- CRM software
- Administrative experience
- Working with children
Quick apply
11d
Leadership Advisor
ghSMART —Remote
- Full-time
- Remote
- Spanish
- Doctoral degree
- English
- Annual leave
Customer Advisor
Ecotricity —Stroud
- £25,905 - £29,410 an hour
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Access
- Free parking
- Employee discount
Quick apply
8d
Employment Advisor
Get Set UK 1 —Ilford
- £28,500 - £31,000 a year
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
People Operations Advisor
Trainline —London
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
People Advisor
Scottish Environment Protection Agency —Holytown
- £39,725 - £43,887 a year
- Full-time
- Continuous improvement
- Human resources
- Communication skills
- Annual leave
- Employee discount
10d
Customer Service Specialist - Part Time
Teleperformance —Newtownards
- £13 - £45 an hour
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Covert Price Checker
Green Street Advisors, LLC —Scotland
- Full-time
- Remote
- Microsoft Excel
- Microsoft Access
Helpline Advisor - Call Handling
NSPCC —Belfast
- £24,479 a year
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Employment Advisor
Ingeus UK —Barnet
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
Sustainability Assistant/Advisor
DE Group —London
- Up to £40,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Customer Service Advisor
Search Hiredonline —Dundee
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
8d
Political Advisor
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Temporary
- Hybrid work
- Administrative experience
12d
People Services Advisor
Aryza Group —Lisburn
- English
- Travel
- Human resources
- Annual leave
Supported Employment Advisor
Colebridge Trust —Birmingham
- £30,000 a year
- Full-time
- Microsoft Office
- No degree
- Travel
- Free parking
- Sick pay
Quick apply
8d
Student Support Wellbeing Advisor (1.0 FTE) (Permanent)
Glasgow Kelvin College —Glasgow
- £34,744 - £38,384 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
9d

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Customer Support Specialist

Liaison Workforce
Remote

Quick apply

Job details

Permanent | Full-time
£24,785 a year
1 day ago

Qualifications

Customer service
English
Microsoft Office
Analysis skills
Time management

Full job description

Role Type: Remote role with travel

Reporting to: Customer Support Team Leader

Working hours: 09:30 - 18:00 Monday - Friday

ABOUT US

We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial, Care and Specialty Transformation businesses.

We are dedicated to improving the health economy through expert advisors, established technology, and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.

As a base all our employees work from the comfort of their own home. We now have over 400 employees based across the length and breadth of the UK, enjoying the flexibility of working remotely.

We are proud to say that we are currently the:

#1 Best Large Company To Work For in the UK

#1 Best Consultancy To Work For in the UK

We are a 3-star (out of 3) rated company by Best Companies, recognising Liaison Group as a 'World-class Company to Work For'.

JOB SUMMARY

The Customer Support Specialist provides high-quality support to internal and external customers, resolving queries, delivering system guidance, and ensuring a consistent service experience. Working within agreed KPIs and SLAs, the role requires excellent communication, attention to detail, and the ability to manage a busy workload while supporting clients and colleagues across Liaison Workforce services

PRINCIPAL TASKS AND ACTIVITIES:

In line with service expectations, effectively answer and resolve queries from internal and external customers
Provide support, guidance and training to clients using Liaison systems
Prioritise a high workload, ensuring additional tasks are completed accurately and on time
Ensure internal and external key performance indicators (KPIs) and service level agreements (SLAs) are met
Ensure clients and users are aware of their responsibilities in the appropriate application of Liaison services, practices, and procedures
Work as part of a team to deliver consistently high levels of service

EXPERIENCE:

Essential:

Demonstrable experience in a customer service role
Confident in the use of Microsoft Office
Experience working within a multifunctional environment

Desirable:

Experience in logging query details on an electronic system
Good coaching skills

SKILLS & COMPETENCIES:

Essential:

Excellent customer service skills
Excellent communicator both written and verbal
Excellent attention to detail, accuracy, and quality
Strong team player
Time management, prioritisation, and ability to multi-task
Ability to maintain a professional, calm, and mature manner
Adaptive and responsive to a changing environment

Desirable:

Results orientated
Empathy

QUALIFICATIONS AND TRAINING

Essential:

Minimum five GCSEs/O' level equivalent (grade C or above) including Maths and English

Desirable:

Relevant customer service qualification

Environmental Considerations:

Ability to travel twice a year to different locations for Company Day meetings.

OUR VALUES

You will be expected to demonstrate Liaison's core values: Care, Honesty, Inspire and Guide, and embody our behaviours-be present, choose your attitude, make someone's day, and have fun.

FURTHER INFORMATION

We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.

Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.

Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Thank you for your interest in joining Liaison Group

Quick apply

Refine Your Search

employment advisor jobs in united kingdom

Customer Support Specialist

People Advisor

Employment Journey Advisor

Customer Advisor

Career and Education advisor

Leadership Advisor

Customer Advisor

Employment Advisor

People Operations Advisor

People Advisor

Customer Service Specialist - Part Time

Covert Price Checker

Helpline Advisor - Call Handling

Employment Advisor

Sustainability Assistant/Advisor

Customer Service Advisor

Political Advisor

People Services Advisor

Supported Employment Advisor

Student Support Wellbeing Advisor (1.0 FTE) (Permanent)

I want to receive the latest job alerts for employment advisor in united kingdom

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