Customer experience coordinator Work, Jobs in Virginia Water, Sry (with Salaries)

Operations Coordinator
Invincible Drain Care Ltd —Sunbury
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
Quick apply
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
10d
BID Project Support Coordinator
Bracknell Business Improvement District —Bracknell
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
13d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Standards and Excellence Coordinator
M Group —West Byfleet
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Office Administrator
Accent Services —Shepperton
- From £27,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Work from home
Quick apply
7d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
13d
Service Administrator
AGSE Global Services UK Ltd —Slough
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Referral programme
Quick apply
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
7d
Events and Activities Coordinator
Audley Group —Egham
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Project management
- No degree
- Employee discount
12d
Accounting Coordinator
Enterprise Mobility —Egham
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Planning Coordinator
M Group —Slough
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior Projects Manager Disrepair & Damp & Mould
A2Dominion Group —Staines-upon-Thames
- £69,922 - £84,642 a year
- Data analysis skills
- English
- Contracts
- Employee discount
Operations Coordinator
Outdoor Owls —Cobham
- Up to £34,000 a year
- Full-time
- Hybrid work
- Flexible schedule
- Sick pay
Quick apply
Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
5d
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Work from home

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customer experience coordinator jobs near virginia water, sry

Operations Coordinator

Invincible Drain Care Ltd -
Sunbury

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Qualifications

Computer literacy
Supply chain
Logistics
Analysis skills
Transportation management systems
Organisational skills
Communication skills

Full job description

Invincible Drain Care Ltd is one of the largest independent plumbing and drainage service providers in the UK. Undertaking Planned and emergency work throughout the UK, providing a single point solution for all drainage and waste water plumbing requirements.

About the Role

Based from our Sunbury office, the role will assist in the coordination in all aspects of the pre-planned maintenance works on a day to day basis including coordination of work tasks, using problem solving skills to prioritise workloads to ensure client expectations are met and engineers’ diaries are kept up to date and full.

The role will re-create and tidy up engineers job cards as necessary prior to sending out to the customer and in addition the works are to be invoiced on completion with a high level of detail required. Good communication with clients, colleagues, and field engineers is required (both verbally and remotely). The role will create Risk Assessments and Method Statements (RAMS) for jobs, amend as necessary, and carry out invoicing.

The Majority of tasks will be carried out using our bespoke in-house database.

Key Responsibilities

· Organise and manage pre-planned maintenance works within your team , prioritising certain tasks as required whilst maximising all resources and ensuring efficiency of diary planning and schedules;

· Process jobs from clients and pass to engineers both verbally and via our in house systems;

· Create work schedules and allocate engineers based on ability and locations;

· Assist operations with the smooth running of jobs, and assist engineers on a day to day basis dealing with any problems or issues that may arise;

· Complete Risk Assessments and Method Statements (RAMS), as well as developing, creating and adjusting when required. Once completed forward to clients for approval;

· Authorise sub-contractors invoices ensuring all details match purchase orders, including any changes or alterations that have been agreed;

· Carry out quotations as required on uncompleted/follow on works

· Collate all necessary information and documentation onto jobs, calculate charges for services rendered and prepare customer invoices;

· Be the first point of contact for internal and external enquiries received;

· Liaise with Customers, Staff, Subcontractors and other professional bodies, to ensure work is completed in a timely manner to client satisfaction;

· Order/hire/return all plant, equipment and materials as required ensuring purchase orders are completed with full details/updates added to the job accordingly;

· Share responsibility of taking out of hours calls as part of the callout rota and process jobs from clients to pass to engineers ensuring the clients are kept updated;

· Provide cover for other operational work within the business as and when required;

· Carry out any other reasonable task within your capabilities.

Who are you?

We are looking for someone who can work within the operations team and support all aspects of day to day diary management of planned work.

Previous experience and the ability to create Risk Assessments and Method Statements (RAMS) would be beneficial

You must be able to build and maintain relationships with a variety of people.

Ideally, we would like somebody who has held a similar role before with at least 2 years’ experience in administration or a similar co-ordinator role.

Excellent organisational and communication skills are essential

A general level of computer literacy will be required.

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Work Location: In person

Quick apply

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Operations Coordinator