Patient access occupations Work, Jobs in Walberton, Wsx (with Salaries)

Customer Experience Specialist
Browns More Hair Now Ltd —Chichester
- £24,500 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Admin Assistant Talking Therapies
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,272 a year
- Part-time
- Administrative experience
- IT
- Communication skills
6d
Dental Receptionist
Walberton Dental Surgery Ltd —Barnham
- From £13 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Ward Administrator
University Hospitals Sussex NHS Foundation Trust —Chichester
- £25,760 - £27,476 a year
- Full-time
4d
Treatment Co-Ordinator
Surrey Orthodontics (Godalming) Ltd —Godalming
- Sales
- Business development
- In-person
Quick apply
11d
Emergency Department Receptionist / Patient Coordinator
University Hospitals Sussex NHS Foundation Trust —Chichester
- £25,272 a year
- Part-time
- IT
- Communication skills
- Annual leave
7d
Patient Services Advisor
Courtyard Surgery —Horsham
- £12.71 an hour
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Free parking
- Sick pay
Quick apply
6d
Medical Receptionist
Westcourt Medical Centre —Rustington
- £12.71 an hour
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
Quick apply
Medical Receptionist
Parklands Surgery —Chichester
- Overtime
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Care Coordinator
Right at Home Worthing & Shoreham District —Shoreham by Sea
- £25,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- Driving
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Bank Medical Receptionist
The Glebe Surgery —Storrington
- £12.71 an hour
- Part-time
- English
- Maths
- IT
Quick apply
4d
Outpatient Administrator (Bank)
Nuffield Health —Brighton
- £13.10 an hour
- Part-time
- IT
- Free parking
14d
Private Health Coordinator
PracticePlusGroup —Portsmouth
- £27,000 a year
- Customer service
- IT
10d
Receptionist
One Smile Dental —Bognor Regis
- £11,500 - £27,500 a year
- Part-time
- Front desk
- In-person
- Communication skills
- Annual leave
Quick apply
4d
Dental Receptionist
Parkway Dental Care —Havant
- £13 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
12d
Contact Centre Administrator
Damira Dental Studios —Portsmouth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Dental Receptionist
Sussex Dental Group —Brighton
- From £27,000 a year
- Part-time
- Patient care
- In-person
Quick apply
Weekend Patient Service Advisor (GP Practice)
Practice Plus Group IUC —Brighton and Hove
- £13.77 an hour
- Weekend availability
- GP surgery experience
- Administrative experience
- Computer skills
- Annual leave
- Employee assistance programme
Care Navigator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
11h
Bank Ward Administrator
Spire Healthcare —Portsmouth
- Full-time
- Microsoft Outlook
- Customer service
- Communication skills
- Annual leave
6d

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Customer Experience Specialist

Browns More Hair Now Ltd
Chichester

Quick apply

Job details

Permanent | Full-time
£24,500 - £26,000 a year
5 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Department: Customer Experience
Reports to: Customer Experience Team Lead
Location: Chichester
Contract: Full-time, permanent (Monday–Friday, 9am–5pm)
Salary: £24,000 - £26,000

We’re Browns (& you could be too.)

We help people feel like themselves again. With understanding, care, and expertise, our specialist wig consultants and stylists guide each person through their hair journey with compassion and confidence — because feeling good begins with feeling understood.

Where we’re at
Our Customer Experience team is at the heart of Browns. You’re the first voice our patients hear — the person guiding them through what is often an emotional and vulnerable moment. You’ll support patients referred from NHS Trusts across the UK, manage appointment journeys, answer queries, and ensure every interaction reflects the care and compassion Browns is known for.

We’re looking for someone who can bring calm, empathy, and structure to a role that truly impacts people's lives.

Next Chapter
This is a varied, rewarding role where you’ll support patients from their initial referral through to their appointment with our Wig Consultants. You’ll manage clinic diaries through our online booking system, coordinate bookings, answer queries, and ensure every patient feels listened to and looked after.

If you’re warm, organised, and thrive in a role where you can genuinely help people, this could be the next chapter for you.

What you’ll be doing
You’ll provide outstanding support to Browns patients, ensuring every interaction is handled with empathy, efficiency, and professionalism.

You’ll be:

Making initial contact with referred patients to introduce Browns, explain the referral process, set expectations, and secure appointments.
Being the first point of contact for all incoming calls — offering clear, compassionate support.
Managing the diary using our booking system: creating patient profiles, adding appointments, rearranging bookings, and ensuring schedules run smoothly.
Assisting patients from any Trust with queries such as booking or amending appointments, placing product orders, and checking order progress.
Returning missed calls, including those received outside working hours.
Supporting Wig Consultants during clinic days by handling referral and patient queries promptly.
Building and maintaining strong relationships with NHS Trust contacts.
Providing administrative support to colleagues and covering duties during annual leave or busy periods.

What we’re looking for
You don’t need to meet every requirement, but ideally you’ll bring:

At least 2 years’ experience in a customer service or patient-facing environment.
Strong administrative and organisational skills, with confidence managing multiple tasks.
Excellent communication skills — friendly, professional, and clear.
Previous call-handling experience.
Ability to work independently and use initiative.
Confidence handling sensitive or emotional conversations with care.
A warm, patient manner — with empathy at the heart of what you do.
Understanding of GDPR and general H&S expectations.

Core Competencies

Essential:

Analytical: Makes rational, informed decisions based on information and context.
Self-Driven: Motivated, proactive, and committed to achieving goals.
Communication: Speaks and writes clearly, adapting style and tone appropriately.

Important:

Learnability: Continuously builds knowledge and skills.
Resilience: Maintains effective performance during pressure or setbacks.
Teamwork: Works respectfully and effectively with colleagues.

What you’ll get from us

A supportive, compassionate team who care deeply about the people we serve.
28 days holiday (including bank holidays), increasing annually with length of service (up to 5 extra days).
Healthcare and pension from day one.
2 volunteering days per year to support causes that matter to you.
Ongoing training and development opportunities.
A meaningful role where your work directly helps people feel like themselves again.

The important bit
If this role sounds right for you — even if you don’t meet every single requirement — we’d still love to hear from you. Show us your strengths, your passion, and what you can bring to Browns. Let’s talk.

Job Types: Full-time, Permanent

Pay: £24,500.00-£26,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in walberton, wsx

Customer Experience Specialist

Admin Assistant Talking Therapies

Dental Receptionist

Ward Administrator

Treatment Co-Ordinator

Emergency Department Receptionist / Patient Coordinator

Patient Services Advisor

Medical Receptionist

Medical Receptionist

Care Coordinator

Bank Medical Receptionist

Outpatient Administrator (Bank)

Private Health Coordinator

Receptionist

Dental Receptionist

Contact Centre Administrator

Dental Receptionist

Weekend Patient Service Advisor (GP Practice)

Care Navigator

Bank Ward Administrator

I want to receive the latest job alerts for patient access occupations in walberton, wsx

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