Customer experience leader Work, Jobs in Wales (with Salaries)

Learning & Development Practitioner
Hedyn —Wales
- £40,567.32 a year
- Full-time
- Annual leave
14d
Customer Experience Team Leader
Hafod —Cardiff
- £31,271 a year
- Full-time
- Management
- Data analysis skills
- Microsoft Office
2d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
21h
Country House Assistant Manager
HF Holidays —Dolgellau
- £32,086 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Hotel General Manager
Zip World —Capel-Curig
- Up to £45,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Relocation assistance
- Employee assistance programme
Quick apply
Customer Service Team Leader
Hays-Hiredonline —Whitchurch
- £16.41 an hour
- Temporary
- Hybrid work
- Customer service
- Leadership
7d
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
2d
Logistics Specialist
Ecolab Inc. —Llantrisant
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Area Housing Manager
Hedyn —Wales
- £53,720.68 a year
- Full-time
- Annual leave
1d
Store Manager
Lovisa —Cardiff
- Full-time
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Business and Administration Coordinator
Gwynedd Council —Caernarfon
- £34,434 - £36,363 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- English
4d
Team Leader
Universal Retail Group Ltd —Bridgend
- £13.84 an hour
- Part-time
- Management
- Customer service
- Merchandising
- Free parking
- Store discount
Quick apply
Helpdesk Manager
CBRE GWS —Newport
- £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
Quick apply
11d
Shift Leader
Frozziyo —Swansea
- £13.30 an hour
- Part-time
- Hospitality
- Management
- Supervising experience
Quick apply
Operations Leader
Revvity —Llantrisant
- Engineering
- ERP systems
- Travel
Account Manager
Gallagher —Llantrisant
- £28,500 a year
- Full-time
- Sales
- Analysis skills
- Financial services
- Life insurance
- Referral programme
Quick apply
Assistant Store Manager
Lovisa —Cardiff
- Supervising experience
- Leadership
- Employee discount
- Referral programme
Quick apply
Team Leader
M Group —Treharris
- £33,167 - £39,800 a year
- Overtime
- Employee assistance programme
- Employee discount
Customer Service Supervisor
Transport for Wales —Pontypridd
- £38,012 a year
- Weekend availability
- Management
- Microsoft Office
- Classroom experience
- Employee discount
2d
Operations Manager
Menai Cleaning Services —Gaerwen
- From £14.50 an hour
- Overtime
- Bilingual
- Management
- Customer service
- Free parking
Quick apply
3d

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Learning & Development Practitioner

Hedyn
Wales

Apply Now

Job details

Full-time
£40,567.32 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance

Full job description

Salary

£40,567.32

Contractual hours

Basis

Full time

Job reference

REQ00731

Vacancy: Learning & Development Practitioner

Contract: 12 months FTC (maternity cover)

Closing date: Sunday 5 July

Shortlisting: Monday 6 July

Proposed Interview date: Wednesday 15 July

Salary: £40,567.32

About the vacancy:

We’re excited to invite a Learning & Development Practitioner to join our People team at Hedyn. This role will work closely with the Learning and Development Specialist and will support with the design, coordination, delivery and evaluation of learning and development initiatives across Hedyn.

This role plays a vital part in embedding a culture of continuous learning, supporting capability development, and improving colleague experience. Ensuring learning solutions are delivered efficiently, effectively, and aligned to organisational needs, enabling colleagues to thrive and contribute to Hedyn’s strategic objectives.

Specifically, in the role you will:

Champion and promote a culture of continuous learning and development across Hedyn.
Build key relationships across Hedyn to support managers and leaders to build capabilities and empower them to embrace a learning culture and behavioural changes.
Stay informed on emerging learning trends, tools, and best practices to continuously evolve and enhance the learning function.
Support with scoping, developing, designing and facilitating innovative learning & development interventions that deliver required business outcomes and cultural change.
Co-ordinate and facilitate colleague development programmes across Hedyn.
Work with the LACE Specialists to embed coaching, mentoring and leadership development frameworks.
Work with the Learning and Development Specialist to implement learning & development projects, and wider initiatives.
To continually look to improve and assist in the enhancement of learning systems to further the efficiency and effectiveness of digital learning and processes.
Assist in developing and amending relevant policies, procedures and processes.
Provide insight, connections, flexibility and innovative solutions to business issues.

(Please refer to the attached recruitment pack for more information.)

For further information about the role, please contact [email protected]

Application Process:

We require an application form to be completed for every role.

We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application.

Your Hedyn, our comprehensive benefits package:

We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

We are still at the beginning of our journey. Join us to help shape it.

Enhanced Pension Scheme:
We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave:
You’ll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years’ service.

SMART Working (dependent on role):
You’re trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.

At Hedyn, we believe that ‘work is something you do rather than somewhere you go.’

Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits
We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development:
We offer many professional and personal development options such as sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.

Apply Now

Refine Your Search

customer experience leader jobs in wales

Learning & Development Practitioner

Customer Experience Team Leader

Customer Service Team Leader

Country House Assistant Manager

Hotel General Manager

Customer Service Team Leader

Customer Experience Specialist

Logistics Specialist

Area Housing Manager

Store Manager

Business and Administration Coordinator

Team Leader

Helpdesk Manager

Shift Leader

Operations Leader

Account Manager

Assistant Store Manager

Team Leader

Customer Service Supervisor

Operations Manager

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