Service desk support Work, Jobs in Wales (with Salaries)

IT Support Engineer - UK
Ever Nimble —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Software troubleshooting
- Customer service
- Travel
- Store discount
- Work from home
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Support and Systems Assistant
Cerebra —Swansea
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
14d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
13d
Station Enquiry Officer
South Wales Police —Cardiff
- £25,948 - £29,859 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
13d
Senior Service Desk Analyst
Aberystwyth University —Aberystwyth
- £27,319.19 - £30,378.43 a year
- Full-time
- Hybrid work
- Azure
- University
- No degree
- Annual leave
- Employee discount
8d
IT Service Improvement Manager
ivolve Care and Support —Swansea
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
- Referral programme
Spinal Healthcare Technical Assistant
The House of Human Potential —Cardiff
- £13 an hour
- Part-time
- English
- Bachelor's degree
- IT
Quick apply
8d
Administrative Assistant
Redkite Law —Swansea
- £25,077 a year
- Part-time
- Microsoft Office
- Travel
- Annual leave
Quick apply
7d
Operational Support Officer
HM Courts & Tribunal Service —Swansea
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
14d
Call Handler
Sopra Steria —Newport
- £27,088.06 a year
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
10d
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Receptionist/Legal Secretarial Support
Swayne Johnson Solicitors —Llandudno
- £24,000 - £24,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Office Administrator/Receptionist
O'Briens Metals —Briton Ferry
- £25,420.00 - £40,372.75 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
20h
General Support
Visionist Consulting —Newport
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
Transport Planner -4/4off NIGHTS
Owens Group —Newport
- £30,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
Quick apply
13d
Business and Administration Coordinator
Gwynedd Council —Caernarfon
- £34,434 - £36,363 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- English
Residence Co-ordinator
Here! Students —Cardiff
- £25,603.50 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
19h
Process Assistant - Automation
Sopra Steria —Newport
- £27,000 a year
- Hybrid work
- Communication skills
- Annual leave
17h

I want to receive the latest job alerts for service desk support in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk support jobs near wales

IT Support Engineer - UK

Ever Nimble
Swansea

Quick apply

Job details

Full-time
£25,000 - £29,000 a year

Benefits

Casual dress
Store discount
Additional leave
Cycle to work scheme
Work from home
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Communication skills
Active Directory

Full job description

Do you get IT?

Ever Nimble is excited to present an opportunity for an IT Support Engineer to join the Reactive Support team in our Swansea office. This is a great opportunity for individuals that are looking to gain more experience to join a forward-thinking and supportive company.

So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest-Growing MSP globally and earned the title of MSP of The Year 2023! We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer's businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and our HQ located in Perth (AUS).

Our commitment lies in keeping our clients well-informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values.

We also make sure that we are providing the same level of care and support to our internal teams. Ever Nimble officially became certified as a 'Great Place to Work' in 2022, and was named in Australia’s Best Workplaces™ in Technology for 2023.

Benefits and perks of being an EN Employee:

Great work environment and team;
Experienced tech experts to learn from;
Opportunities to grow and develop;
Staff discounts on IT Equipment purchased from https://store.evernimble.com;
Rewards and incentives for performance and training;
Opportunities to travel for work;
Paid birthday leave;
Generous Work From Anywhere allowance;
We support flexible working;
Regular social events.

About you:

2 years (minimum) of experience in IT support is required for this role;
Familiarity with hardware components including laptops, desktops, servers, storage devices, and network devices;
Ability to work independently and manage multiple tasks simultaneously;
Strong problem-solving skills and attention to detail;
Excellent communication skills, both verbal and written;
Ability to travel to client sites as needed (via company Uber account).

About the role:

As part of our award-winning support desk team, you’ll provide awesome first and second-line tech support to our incredible customers;
Support hardware equipment including laptops, desktops, servers, storage devices, and network devices;
Support a vast array of software across many industries;
Handle on-site visits for troubleshooting, maintenance, and repairs;
Escalate issues to Senior Technicians or vendors when necessary;
Maintain knowledge of the latest hardware and software trends and technologies.

Customer Service is key:

Customer confidence; we communicate with our clients in person and on the phone;
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers;
Work collaboratively;
Responding in a timely manner to service issues and requests;
Proactive problem-solver with attention to detail.

The tech you will be exposed to:

Halo PSA
Microsoft 365
Active Directory
Fortinet
Datto (RMM, DR, Networking)
Firewalls & Networking
Automation tools
All types of IT hardware

IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button.

Important: Applications must be from candidates living in or close to Swansea, Wales. This role will operate on a roster that includes weekend working (eg. Thursday - Monday or Friday - Tuesday).

Recruiters: We love your hustle, but please don’t contact us for now.

Pay: £25,000.00-£29,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Cycle to work scheme
Employee discount
On-site parking
Referral programme
Sick pay
Store discount
Work from home

Ability to commute/relocate:

Swansea SA1 1NW: reliably commute or plan to relocate before starting work (required)

Application question(s):

To assist us in assessing eligibility, please indicate your current working rights status in United Kingdom.
This role will operate on a roster that includes weekend working (eg. Thursday - Monday or Friday - Tuesday). Please confirm your availability for this working pattern in your application below.

Experience:

IT Support: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in wales

IT Support Engineer - UK

Senior Service Desk Analyst

IT Support and Systems Assistant

Service Desk Technician

Station Enquiry Officer

Senior Service Desk Analyst

IT Service Improvement Manager

Spinal Healthcare Technical Assistant

Administrative Assistant

Operational Support Officer

Call Handler

Service Desk Advisor (First Line Helpdesk)

In-Service Support Co-Ordinator

Receptionist/Legal Secretarial Support

Office Administrator/Receptionist

General Support

Transport Planner -4/4off NIGHTS

Business and Administration Coordinator

Residence Co-ordinator

Process Assistant - Automation

I want to receive the latest job alerts for service desk support in wales

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected