Helpdesk technician Work, Jobs in Waltham, Ess (with Salaries)

IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
IT Desktop Support
Axiom Technologies —Chelmsford
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
6d
First Year Electrical Apprentice (Interact)
BidvestNoonan —London
- £9.47 an hour
- Full-time
Quick apply
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
9d
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
Helpdesk Technician
LEAP Legal Software —London
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
16h
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
9d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Onsite IT Support Technician
AVI-SPL —London
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Employee assistance programme
- Referral programme
8d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
Service Technician
CONFERENCE TECHNOLOGIES UK LIMITED —London
- Maintenance
- Quality control
Quick apply
10d
Area Maintenance Technician - Essex
City Facilities Management (UK) —Chelmsford
- £30,000 a year
- Overtime
- Employee discount
- Life insurance
Pest Control Technician - Central London
City Facilities Management (UK) —London
- £37,565 a year
- Overtime
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Area Site Technician - Kensington / Fulham
City Facilities Management (UK) —London
- £41,325.03 a year
- Full-time
- Bakery
- Employee discount
HVAC Technician (Southwest London / Heathrow)
City Facilities Management (UK) —South West London
- £46,994 a year
- Overtime
- Customer service
- Maintenance
- Travel
- Life insurance
General Maintenance Operative
JLL —London
- Monday to Friday
- Organisational skills
- Communication skills
8d
Professional Services Graduate, Associate to Consultant (A2C)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Computer Science
- Engineering
- Java
Mobile Maintenance Technician - St Albans
City Facilities Management (UK) —St Albans
- £28,540 a year
- Overtime
- Plumbing
- Employee discount
- Life insurance

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IT Support Technician

Elevate Technology Group -
Loughton

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Job details

Permanent
£28,000 - £32,000 a year

Benefits

Company pension

Qualifications

Technical troubleshooting
Desktop support
Google Suite
TCP
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
IP networking
Customer support
Active Directory
Identity & access management

Full job description

Role: IT Support Technician
Location: Loughton, Essex
Salary: £28,000 - £32,000 Plus 25 days holiday + bank holidays, pension, funded certifications

A fast growing Managed Service Provider (MSP) based in Loughton, Essex is looking to add an IT Support Technician to the team following several recent client wins and expansion.

You will join a busy support team providing 1st Line / 2nd Line IT Support to a range of SME clients, with varying user bases. This is a varied role within an MSP where you will gain exposure to multiple client infrastructures and technologies.

Customer service is a key focus for the team, so they are looking for someone who enjoys working with users, communicates clearly and takes pride in delivering a high level of support experience alongside strong technical troubleshooting.

This opportunity would suit someone with 1 to 3 years experience in an IT Support, Service Desk or Helpdesk role who is looking to continue developing their technical skills within a growing MSP environment.

Key Responsibilities

Provide 1st Line and 2nd Line IT Support to users across multiple client environments
Troubleshoot issues across Windows and macOS devices
Support Microsoft 365 and Google Workspace environments
Manage Active Directory / Entra ID user accounts and permissions
Assist with device setup, onboarding and endpoint configuration
Troubleshoot network connectivity issues (DNS, DHCP, TCP/IP)
Work through tickets via the IT Service Desk / Helpdesk system
Deliver a high level of customer service across multiple client environments

Technical Experience

Strong troubleshooting across Windows, macOS and end user devices
Experience supporting Microsoft 365 / Office 365 or Google Workspace
Exposure to Active Directory or Entra ID
Understanding of basic networking (DNS, DHCP, TCP/IP)
Experience within an MSP environment would be beneficial but is not essential

This is a strong opportunity to join a growing MSP where you will gain exposure to a wide range of technologies and client environments, with opportunities to further develop your technical skillset and complete industry certifications.

Keywords:
IT Support Technician, IT Support Engineer, Service Desk Engineer, Helpdesk Engineer, 1st Line Support, 2nd Line Support, IT Support Jobs Loughton, MSP Jobs, Managed Service Provider, Desktop Support, Windows Support, macOS Support, Microsoft 365, Office 365, Google Workspace, Active Directory, Entra ID, Helpdesk, IT Service Desk, Networking Support, DNS, DHCP, TCP/IP

Location: Loughton, Essex | Salary: £28000 - £30000 per year | Job type: Permanent | Posted: 12/03/2026

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Refine Your Search

helpdesk technician jobs in waltham, ess

IT Support Technician

IT Desktop Support

First Year Electrical Apprentice (Interact)

Junior IT & Customer Support Technician

IT Technician

Helpdesk Technician

IT Support & Customer Service Technician

IT Coordinator/ Helpdesk Technician

Onsite IT Support Technician

Onsite Audio Visual Support Technician

Senior IT Technician

Apprentice Technician

Service Technician

Area Maintenance Technician - Essex

Pest Control Technician - Central London

Area Site Technician - Kensington / Fulham

HVAC Technician (Southwest London / Heathrow)

General Maintenance Operative

Professional Services Graduate, Associate to Consultant (A2C)

Mobile Maintenance Technician - St Albans

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