Assistant operations manager Work, Jobs in Wargrave, Brk (with Salaries)

Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Assistant to Operations Manager
A1 Loo Hire —Wokingham
- £13.50 - £14.50 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
6d
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
6d
Head of Hospitality
Sodexo —Ascot
- Up to £55,000 a year
- Monday to Friday
- Hospitality
- Microsoft Office
- IT
Quick apply
10d
Assistant Building Manager
Bellrock Property and Facilities Management —Maidenhead
- £45,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Automotive Parts & Digital Operations Manager
The Figaro Shop —Didcot
- £35,000 - £45,000 a year
- Full-time
- Management
- Sales
- Supervising experience
- Free parking
- Profit sharing
Quick apply
22h
Assistant Product Operations Specialist
Waitrose & Partners —Bracknell
- £34,000 - £51,100 a year
- Weekend availability
- Hybrid work
- Merchandising
- Agile
- Communication skills
1d
Assistant Team Manager
West Berkshire Council —Newbury
- £41,771 - £48,226 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
10d
Assistant Store Manager - Marlow
Hush —Marlow
- £30,000 a year
- Full-time
- Sales
- Merchandising
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Supervising experience
- Human resources
- Free parking
- Sick pay
Quick apply
9d
Fulfillment Assistant
Carwow —Winnersh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Assistant Manager
Screwfix —Marlow
- Up to £31,500 a year
- Part-time
- Annual leave
- Employee discount
Assistant Manager
Hollywoodbowlgroup —Basingstoke
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Assistant Accountant (Full-time)
51Degrees —Reading
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Maths
- Bachelor's degree
- Work from home
- Life insurance
Quick apply
Duty Manager
LKQ Corporation —Reading
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Optical Assistant
Boots —Maidenhead
- Weekend availability
- Employee assistance programme
- Employee discount
Assistant Store Manager - Guildford
Hush —Guildford
- £30,000 a year
- Full-time
- Sales
- Merchandising
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Assistant Day Care Manager
Age Concern Hampshire —Yateley
- £14.03 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Conference & Banqueting Assistant Manager
Cantley House Hotel —Wokingham
- Up to £36,000 a year
- Full-time
- Serving
- Hotel
- In-person
- Employee discount
- Referral programme
Quick apply
Replenishment Assistant - Relay - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —London
- £14.80 an hour
- Weekend availability
- Communication skills
Quick apply
7d

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assistant operations manager jobs near wargrave, brk

Assistant Customer Service Manager

Return on Investment Ltd -
Walton-on-Thames

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Car scheme

Qualifications

Customer service
Analysis skills
Communication skills

Full job description

Assistant Customer Service Manager

Location: Walton on Thames, Surrey
Job Type: Full time, Permanent
Working Hours: Standard business weekday hours, hybrid working with 3 days in the office and 2 days remote
Salary: £40,000 - £45,000

About Us

At ROI, we support 70% of the UK’s automotive brands in achieving their strategic sales goals and delivering exceptional customer service. By merging innovative marketing strategies with cutting edge tech solutions, we connect consumers and manufacturers, driving industry transformation. Our expertise shines through our work with global brands like BMW, JLR, Volvo, Kia, and Volkswagen.

As we continue to grow, we're looking for an Assistant Customer Service Manager to help deliver a high performing, customer focused customer service operation. This is an exciting opportunity to play a key role in shaping customer experiences, supporting operational excellence and driving continuous improvement across a complex service environment.

The Role

We’re looking for a confident and collaborative Assistant Customer Service Manager to join our team. Reporting to the wider Customer Service leadership team, you will own the delivery of a consistent, compliant and high quality customer experience while working closely with operational teams, dealer partners and key stakeholders across the business.

This role combines operational performance management, complex case resolution, stakeholder engagement and continuous improvement. You’ll lead on high risk customer cases, legal and regulatory compliance, develop team capability and use insight to drive service enhancements that improve both customer outcomes and operational performance.

Key Responsibilities

Own the performance and effectiveness of the customer contact operation, ensuring excellent customer outcomes across all service channels.
Monitor service performance, customer satisfaction and complaints metrics, identifying opportunities for continuous improvement.
Provide leadership, coaching and direction to Senior Customer Service Advisors.
Manage complex customer cases, including vehicle rejections, Consumer Rights Act cases and other escalated issues.
Act as a key point of contact for dealer network escalations, disputes and customer concerns.
Deliver best in class customer service response to major incidents, ensuring clear communication and effective resolution.
Analyse customer feedback, complaints and performance data to identify trends and drive service improvements.
Produce insight and reporting to support decision making and highlight risks and opportunities.

What We’re Looking For

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous improvement. If you thrive in a fast paced environment and are passionate about delivering exceptional customer experiences, we'd love to hear from you.

Key Skills & Experience

Experience working within a customer service, customer experience or contact centre environment.
Experience managing complex customer cases, complaints and escalations.
Understanding of the Consumer Rights Act and its application within customer case handling.
Strong stakeholder management and communication skills.
Strong analytical and problem solving skills.
Experience coaching, developing or supporting team members.
Experience working with dealer networks or vehicle rejection cases would be advantageous.

Why Join Us?

We understand how important it is to look after our employees so in return for the hard work, we offer amazing benefits including:

A £500 annual health and wellbeing allowance to use against products and services to improve your mental or physical wellness such as gym membership, sportswear, wellness apps and additional healthcare cover for dependents.
Access to education bursaries to learn new skills.
A day off and a voucher to get yourself something nice on your birthday.
Company pension.
Healthcare plans including private medical insurance and dental cover.
22 days annual leave rising to 30 with length of service.
Subsidised car purchase schemes available.

How to Apply

If you're interested in joining us as an Assistant Customer Service Manager, apply today.

We encourage applications from all backgrounds and are committed to providing an inclusive, supportive workplace.

Quick apply

Refine Your Search

assistant operations manager jobs in wargrave, brk

Assistant Customer Service Manager

Assistant to Operations Manager

Assistant Store Manager

Head of Hospitality

Assistant Building Manager

Automotive Parts & Digital Operations Manager

Assistant Product Operations Specialist

Assistant Team Manager

Assistant Store Manager - Marlow

Duty Manager

Fulfillment Assistant

Assistant Manager

Assistant Manager

Assistant Accountant (Full-time)

Duty Manager

Optical Assistant

Assistant Store Manager - Guildford

Assistant Day Care Manager

Conference & Banqueting Assistant Manager

Replenishment Assistant - Relay - Heathrow Airport

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