Customer care coordinator Work, Jobs in Warwick, War (with Salaries)

Operations Coordinator
Volvo Group —Warwick
- Up to £28,038 a year
- 12 hour shift
- CRM software
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
14d
Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Returns Coordinator
Davies —Solihull
- Part-time
- Remote
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
13h
Customer Operations Coordinator
Tan and Deliver Central Midlands —Rugby
- £16 - £18 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Flexible schedule
Quick apply
6d
Service Coordinator
Tarplett Generator Services Ltd —Pershore
- £27,500 - £40,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Annual leave
- Flexible schedule
Quick apply
14h
Events Coordinator
SweatPretty —Coventry
- £15 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
Sales Support Coordinator
PWR Europe Ltd —Rugby
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
- Sick pay
Quick apply
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
Internal Sales Co-Ordinator-Office Based
Sumitomo Electric Hardmetal Ltd —Longbridge
- From £25,000 a year
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
People Coordinator
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- IT
13d
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
2h
Marketing & Sales Coordinator
Little Hay Co —Deddington
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
Quick apply
Patient Sales Coordinator
ORA Dental —Birmingham
- £13 - £18 an hour
- Full-time
- Sales
- In-person
- Office experience
- Free parking
Quick apply
8h
Sales & Marketing Coordinator
Tarplett Generator Services Ltd —Pershore
- From £30,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
14h

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Operations Coordinator

Volvo Group -
Warwick

Apply Now

Job details

Full-time
Up to £28,038 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Customer service
Communication skills

Full job description

Location: Warwick, 1 day a week, working from home.

Salary: Up to £28,038 basic, depending on experience.

18% shift allowance: Maximum up to £33.084 depending on basic.

12-week shift rotation, published a year in advance. All shifts are 8 hours with a 30-minute break. Depending on the rotation, hours may be slightly more or less in a given week, but average 40 hours per week.

During each 12-week cycle, you will work:

2 weeks of night shifts
A variety of shifts starting mainly at 06:00, 08:00, 11:00, and 14:00
5 weekends

At Volvo Trucks, we do more than build trucks. We keep the world moving. From delivering essential goods to connecting communities, our vehicles, technology and people make a real difference every day. At Volvo Action Service (VAS), we ensure that Volvo Group customers receive prompt, reliable support whenever their vehicles face issues. Exceptional customer service drives everything we do and we take a proactive approach to getting vehicles back on the road quickly and smoothly.

As an Operations Coordinator, you will be at the heart of our customer support network. Whether a vehicle is in the UK or beyond, you will take ownership of breakdowns and repairs, giving customers peace of mind and ensuring every situation is handled efficiently and professionally.

What Can Volvo Trucks Offer You:

Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
Healthcare: Benefit from access to Bupa Cover and Dental insurance.
Employee Assistance Programme: Take advantage of wellness, mindfulness and counselling services to support your overall well-being.
Teleworking from abroad for up to 1 week a year
Holiday Allowance: 33 days annual leave (increasing with length of service), plus the option to buy up to 5 additional days. Bank holidays are included within this allowance.
Maternity and Paternity leave: Maternity leave (6 months full pay, 6 months half pay) and 5 weeks of paternity leave, with 3 weeks flexible to take at any point.
Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays and travel.

You can learn more about the rewards and benefits of working at Volvo Group here: Volvo Group Employee Benefits

What you will do?

Puts the customer first, always striving to deliver the best possible service and solution
Take ownership of breakdown cases across the UK, seeing each through to resolution
Take calls from customers, dealerships and colleagues, ensuring clear, timely communication and updates throughout
Collaborate with the dealer network and colleagues across the UK to ensure seamless service
Apply creative problem-solving to unexpected challenges to achieve the best outcome
Use Volvo systems, including Microsoft Dynamics and One Case, to track, manage and resolve cases efficiently

You will report directly to the Customer Support Manager and work closely with a large team of UK and European Operations Coordinators who can provide guidance and advice. Full training is provided on all Volvo systems and ways of working.

We are Volvo Action Service - YouTube

Who are you?

A customer-focused and confident professional who thrives in a fast-paced, problem-solving environment.

Able to communicate clearly with a wide range of people, from drivers and fleet managers to business owners
Comfortable working on the phones and managing cases directly with customers
Experience in retail or customer service-facing roles, solving issues efficiently and effectively
You may have experience with CRM systems or case management systems (advantageous)
Open to shift work, supporting our 24/7 service to keep customers moving at all times
Strong written and verbal communication skills
Adaptable and proactive, finding solutions even in unexpected situations
Supports colleagues and works well within a team

We are Volvo Group | About us and what we do

Apply now or if you would like to learn more about life at Volvo Group before applying, follow us on our social channels for updates, stories and opportunities.

Facebook LinkedIn Instagram Glassdoor YouTube

Apply Now!

All Volvo Group adverts are advertised for a minimum of 10 working days from the posting date.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Apply Now

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customer care coordinator jobs in warwick, war

Operations Coordinator