National technical support, pmls, uk Work, Jobs in Weldon And Gretton, Nth (with Salaries)

National Technical Support, PMLS, UK
Mindray —Milton Keynes
- Engineering
- English
- Electrical Engineering
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Quick apply
7d
Day Centre Manager
The Cube Disability —Corby
- £28,000 - £30,000 a year
- Full-time
- Management
- Care experience
- Travel
- Employee discount
Quick apply
10d
Alternative Provision Support Staff
JDS —Peterborough
- £15 - £18 an hour
- Part-time
- Childcare
- Working with children
- Travel
Quick apply
11d
Therapeutic Support Worker
Benjamin Uk Ltd —Rushden
- £33,819 - £34,461 a year
- Weekend availability
- No experience needed
- Psychology
- Organisational skills
- Flexible schedule
- Referral programme
Quick apply
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
5d
Emotional Literacy Support Facilitator
The Bedford College Group —Corby
- £25,585 - £30,915 a year
- Administrative experience
- IT
- Communication skills
Air Traffic Control Officer
Babcock International —Peterborough
- £67,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Military
- Annual leave
Customer Service Representative
Daily Dose —Corby
- £14.00 - £14.75 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d
IT Support Analyst
TavasTechs Ltd —Leicester
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
SHEQ Advisor
INFINITY Engineering —Leicester
- £450 - £550 a day
- Travel
- Construction experience
- In-person
Quick apply
7d
Warehouse Assistant/FLT Driver
Dalton Seeds —Peterborough
- £14 - £15 an hour
- Temporary
- English
- Forklift
- Driving
Quick apply
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Software troubleshooting
- Bachelor's degree
- Travel
1d
TRICARE Beneficiary Services Representative - Alconbury, UK
Leidos —Huntingdon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
11d
PCB Assembler
Lee-Dickens Ltd —Kettering
- £25,000 - £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Flexitime
Quick apply
12h
Control Room Operator
OCS Group —Corby
- £13.25 an hour
- 12 hour shift
- Organisational skills
- Communication skills
Quick apply
System Admin (Customer Service Tools)
RS —Corby
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
11d
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Quick apply
7d
Technology Support Officer
St Thomas Aquinas Catholic Multi Academy Trust —Cossington
- £32,061 - £35,412 a year
- Call to connect
- School
14d
In Store Promoter | £14.50 per hour + Commission | Immediate Start
OnPoint Retail Ltd —Leicester
- £14.00 - £14.50 an hour
- 8 hour shift
- Customer service
- English
- In-person
Quick apply

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National Technical Support, PMLS, UK

Mindray -
Milton Keynes

Apply Now

Job details

Qualifications

Engineering
English
Electrical engineering
Electrical Engineering
Communication skills

Full job description

National Technical Support, PMLS, UK

Field-based, frequent travel to Huntigdon office for trainings

Salary: Highly Competitive + Outstanding Benefits + Fast-Track Career Growth

Position Overview

The Field Service team supports customers with their engineering requirements in the field. In this role, the team ensures our customers receive the best possible service support, and service is consistently of the highest quality.

The focus of this NTS role is around UK Training and Support. Which includes but is not limited to supporting customers with regular, training, resolving problems and repairs where required.

For the purpose of job classification, this position is field based and reports to the Service Centre Supervisor.

Role Functions

Respond to customer calls and emails during office hours, Monday to Friday, bearing in mind that customers must be contacted within 24 hrs of their initial call.
Takes ownership of the Training Centre / Academy.

Manages customer training requests and develops training plans according to training needs.

Take responsibility for the arrangement, and delivery, of a technical training course schedule. To include both internal employees and external customers.

Training types to include both webinar and face to face training. Face to face will be at both customer site and UK Huntingdon office.

Further develop our UK technical training academy, which includes developing and maintaining a series of Web based training videos, as well as developing new training materials for existing and future product lines to meet the needs of the customer.

In conjunction with the Service manager and Service Centre Supervisor, develop a step-by-step plan to turn the UK technical training academy into a profitable service business.

Building Team Technical competencies.

Assist the Service Manager and Supervisors by assessing team competencies and developing a technical training schedule for internal Technicians/Engineers.

Assist the Service Manager by assessing 3rd party support engineers and developing a training schedule to bring their competencies up to the required level.

Providing general support

Support both the Workshop and Field activities when required to ensure timely service delivery to our customers.

Assist the service manager and service team by acting as an escalation point for technical queries.

Support new and existing service team members with training and onsite support, which could include maintenance (PPM) visits and installations where required.

Actively gather feedback from customers on all types of service support, not only in relation to technical training.
Assist Service Manager and field supervisors with management of Field Service Goals relating to Customer Satisfaction / Customer training commitments.
Help promote Service Level Agreement contracts as and where required.
Management of training devices, test equipment, loan devices, spare parts inventory, company funded vehicle and other company equipment and supplies as required.
Acts as an Ambassador for change.
Provides a monthly report to the Service Manager, to include training course data, feedback scores, analysis of course quality and potential improvements as a rough guide.
Other tasks or responsibilities designated by the Service Supervisor/Manager from time to time.

Qualifications and Experience

Educated to Degree level or equivalent in Electrical Engineering/Electrical Engineering Technology alongside some experience servicing electronic equipment, or a High School Diploma (HND/HNC) with significant experience in servicing electronic equipment.
Strong written and verbal English skills are essential.
Technically proficient in the troubleshooting, repair, and calibration of Electronic Medical equipment, or demonstrate experience in working on similar Electronic equipment.
Well-organised, able to function independently with minimum supervision.
Customer orientated, with good interpersonal, verbal and written communication skills.
Enthusiastic together with a can-do attitude.
Acute decision making skills and the ability to discuss and resolve service issues with Service Supervisor/Manager.
Must be familiar with computer and office software.
Willingness to be in a field based role, supporting customers and travelling as required to perform the role
Experienced in delivering technical based training.

What’s in it for you?

Ready to take your career to the next level? Apply now and help us drive the success of tomorrow’s healthcare!

Mindray Europe, as part of the global Mindray business, offers a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with Mindray, in a culture that values honesty and fun!

Our goal is to continuously improve and sustain an inclusive culture in which diversity provides deeper customer insights and creates a competitive advantage in the markets we serve. By attracting, developing, and engaging the best team of diverse, empowered associates, we help build success for ourselves and our customers.

Tweet us on Twitter @MindrayGlobal

Check out our YouTube Page

Apply Now

Refine Your Search

national technical support, pmls, uk jobs in weldon and gretton, nth

National Technical Support, PMLS, UK

CCTV Investigator

Day Centre Manager

Alternative Provision Support Staff

Therapeutic Support Worker

Technical Support Apprentice

Emotional Literacy Support Facilitator

Air Traffic Control Officer

Customer Service Representative

IT Support Analyst

SHEQ Advisor

Warehouse Assistant/FLT Driver

Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK

TRICARE Beneficiary Services Representative - Alconbury, UK

PCB Assembler

Control Room Operator

System Admin (Customer Service Tools)

CCTV Team Leader

Technology Support Officer

In Store Promoter | £14.50 per hour + Commission | Immediate Start

I want to receive the latest job alerts for national technical support, pmls, uk in weldon and gretton, nth

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