Customer specialist Work, Jobs in Welham Green, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
4d
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
14d
General Assistant
GLL —Hatfield
- £13.45 an hour
- Part-time
- Customer service
- First Aid Certification
1d
Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)
Arthur Branwell & Co Ltd —Epping
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
HR Officer
Nouvita —Hatfield
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
Retail Customer Service
Entain —Hatfield
- £13 an hour
- Overtime
- Cash handling
9d
eConsultant Sales Specialist - Truck Sales
SAGA Mercedes-Benz —Hatfield
- £40,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Driving
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Hire Desk Coordinator
Blitz Hire Ltd —Hatfield
- £38,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Basic maths
- Health & wellbeing programme
- Annual leave
Quick apply
Trainee Account Manager
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
Quick apply
4d
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Project & Sales Coordinator
T Nevill & Co Ltd —Stevenage
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Data Analyst
Equans —Bow
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee assistance programme
2d
Porter
Medirest —Barnet
- £12.92 an hour
- Weekends only
- Customer service
- Hotel
- Restaurant
Learning and Development Coordinator
AutoProtect Group —Harlow
- £40,000 a year
- Full-time
- Presentation skills
- No degree
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Specialist - Complaints T2
SNG (Sovereign Network Group) —Hertford
- £27,540 - £35,000 a year
- Full-time
- Customer service
- Communication skills
3d
Customer Retentions Specialist
PayPoint —Welwyn Garden City
- £26,275 a year
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
Quick apply
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Golf Sales Specialist
Club Champion UK —Hemel Hempstead
- £28,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Welding
- Free parking
- Employee discount
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
4 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in welham green, hrt

Remote Support Desk Operative

Transport Planner – Tipper Fleet

General Assistant

Business Development Associate (SME) - uncapped commission, OTE (£40,000–£45,000+)

HR Officer

Retail Customer Service

eConsultant Sales Specialist - Truck Sales

Senior Hire Desk Coordinator

Trainee Account Manager

Trainee Customer Service

Project & Sales Coordinator

Data Analyst

Porter

Learning and Development Coordinator

Customer Specialist - Complaints T2

Customer Retentions Specialist

Customer Success Specialist - Part time

Golf Sales Specialist

Zara Operations Store Specialist

Income Collection Officer

I want to receive the latest job alerts for customer specialist in welham green, hrt

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