Technology infrastructure & security occupations Work, Jobs in Welwyn, Hrt (with Salaries)

Pyramid Support & Systems Officer
The Housing Network —Luton
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- System design
- Travel
- Referral programme
Quick apply
5d
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Windows
- School
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
End User Support Engineer
Tata Elxsi —London
- Windows
- Microsoft Office
- Analysis skills
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
Technical Publications Application Support | Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Continuous improvement
- Travel
Data Centre Engineer
ONNEC Group —Welwyn Garden City
- £35,000 - £39,000 a year
- Overtime
- Customer service
- Communication skills
Quick apply
Cyber Security Analyst
Total IT Technology Solutions Ltd —Bedford
- £26,500 - £28,000 a year
- Full-time
- Analysis skills
- Computer networking
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Cloud Solutions Architect (AWS Infrastructure) UK remote
Genedata —Amersham
- Full-time
- Remote
- AWS
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
Security Engineer - UK - Remote
Pencil —London
- Full-time
- Remote
- Google Suite
- Annual leave
- Flexible schedule
Quick apply
8d
Join Hack The Box (Global)
Hack The Box —London
- Remote
- Annual leave
Quick apply
Security Analyst
Doherty Associates —London
- £35,000 - £40,000 a year
- Overtime
- Hybrid work
- Organisational skills
- In-person
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
1d
IT Infrastructure Engineer
NHSProfessionals —Hemel Hempstead
- £35,000 a year
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Infrastructure Engineer
TRM International —London
- £60,000 - £100,000 a year
- Full-time
- DevOps
- AWS
- Scripting
Quick apply
3d
Data Centre Engineer (London)
Claranet —Hoddesdon
- Overtime
- Organisational skills
- Communication skills
Penetration Tester
Worknest Secure —Stevenage
- Computer Science
- Scripting
- Computer networking
- Annual leave
SOC Analysts (DV Security Clearance)
CGI —London
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
IT Support - Front End Management
Bank of China —London
- Full-time
- Maintenance
- Computer networking
- Communication skills
Information Security Specialist
DeepHealth —London
- £55,000 - £75,000 a year
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply

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technology infrastructure & security occupations jobs near welwyn, hrt

Pyramid Support & Systems Officer

The Housing Network -
Luton

Quick apply

Job details

Full-time
£38,000 - £50,000 a year
5 days ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
Referral programme
On-site parking

Qualifications

Social housing experience
Technical troubleshooting
Desktop support
Power BI
System administration
Data quality analysis
Stakeholder liaison
System architecture
Data analysis skills
System design
System testing
Systems engineering
Technical writing
Software testing
IT
Application support
Communication skills

Full job description

Pyramid Support & Systems Officer

Location: Luton

Hybrid Working - Full Time Monday to Friday 9:00AM - 5:30PM, May involve occasional travel to other sites.

Salary - £38,000 - £50,000 per annum depending on experience

Role Overview – What is it?

To provide day-to-day support for the Omniledger Pyramid Housing Management System
and its users across THN. The postholder will act as a key operational support resource,
helping resolve user queries, maintain data quality, undertake testing activities, and assist
with system-related projects. The role will work closely with the Systems & IT Lead, who
retains overall ownership, governance, strategic development, and continuous improvement
responsibility for Pyramid.

Main Duties:

Provide first and second-line support to Pyramid users across the business.

Investigate and resolve routine system and data queries.
Assist users with processes, navigation, and best practice use of Pyramid.
Support data cleansing, validation, and data quality improvement activities.
Assist with user acceptance testing (UAT) for system changes, upgrades, and
enhancements.
Liaise with Omniledger support regarding incidents, defects, and service

requests.

Produce and maintain user guides, procedures, and process documentation.
Assist with report validation and data analysis activities.
Support system administration tasks as delegated.
Help identify system issues, trends, and opportunities for improvement.
Provide administrative support for change requests and configuration

activities.relating to Pyramid and associated business systems.

Assist the Systems & IT Lead with project delivery and operational priorities

Criteria

Essential:

Previous hands-on experience using the Omniledger Pyramid Housing
Management System in an operational capacity.
Experience working within social housing, supported housing, homelessness,

or a related sector.

Strong understanding of housing management processes and data.
Experience dealing with user queries and providing system support.
Good analytical and problem-solving skills.
Strong attention to detail and data accuracy.
Strong communication and stakeholder engagement skills.
Desirable:
Experience working with the TrueContext mobile working platform.
Experience supporting integrations between business systems.
Experience working with reporting tools such as Power BI.
Knowledge of system testing and change control processes.
General IT support experience, including device setup and deployment,
troubleshooting hardware and peripheral issues, workstation installations,basic network connectivity checks, and assisting users with common technology related issues.
Personal Attributes:
Customer-focused and approachable.
Organised and able to manage multiple priorities.
Able to work independently while supporting a wider team.
Proactive with a continuous improvement mindset.
Strong attention to detail and commitment to data accuracy.
Willingness to learn and develop knowledge of THN systems and processes.

Join us as a Pyramid Support & Systems Officer to leverage your technical expertise in a fast-paced environment where innovation drives success!

Pay: £38,000.00-£50,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking
Referral programme

Experience:

First or Second Line IT Support: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Luton (Bedfordshire, East of England Region)

Quick apply

Refine Your Search

technology infrastructure & security occupations jobs in welwyn, hrt

Pyramid Support & Systems Officer

IT Technician

Digital Applications Officer

End User Support Engineer

Information Security Officer

Technical Publications Application Support | Stevenage, UK

Data Centre Engineer

Cyber Security Analyst

Cloud Solutions Architect (AWS Infrastructure) UK remote

Website Operations Manager

Security Engineer - UK - Remote

Join Hack The Box (Global)

Security Analyst

IT Infrastructure Engineer

IT Infrastructure Engineer

Data Centre Engineer (London)

Penetration Tester

SOC Analysts (DV Security Clearance)

IT Support - Front End Management

Information Security Specialist

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